Gautam Shandilya
Assistant Professor, Department of HMCT · Birla Institute of Technology, Mesra
https://researchid.co/gautambit
@bitmesra.ac.in
13Scopus Publications
95Google Scholar Citations
6Google Scholar h-index
3Google Scholar i10-index
Research Interests
Consumer Behavior Relationship Marketing Fast Food Customer Satisfaction Food & Beverage
Biography
Have 16 years of teaching and 7 years of industry experience. Authored 2 books, edited 2 books, have book chapters and several research papers to his credit. He is also involved in various administrative assignments at his institute.
Education
MATM MBA DHMCTAN
Recent Scopus Publications
- Destination Data: Charting the Course for Transformative Travel Experiences
- Digital Dimensions: Investigating Virtual Worlds’ Impact on Hotel Selection
- Preface
- Eco-conscious luxury: decoding the preferences of affluent travellers in sustainable hospitality
- Customer Engagement in AI-Driven Interaction: The Case of Chatbots in Event Management
Links
- ORCID https://orcid.org/0000-0002-9510-3787
- Google Scholar https://scholar.google.com/citations?user=xWRn7CMAAAAJ
- Scopus https://www.scopus.com/authid/detail.uri?authorId=57200630765
- Personal Weblink https://ResearchID.co/gautambit