Madhan kumar

Recent Scopus Publications

1. The untapped influence of employee incivility on customer citizenship behavior: A mixed-methods inquiry in quick-service restaurants
   Journal of Retailing and Consumer Services, 2026
2. Unveiling gendered pathways of job insecurity: a moderated moderated-mediation model in the Indian gig economy
   Evidence Based Hrm, 2026
3. The impact of enterprise risk management practices on the performance of SMEs with the mediating role of competitive advantage and the moderating role of innovativeness
   Journal of the International Council for Small Business, 2025
4. Factors that Drive Customer Satisfaction in Online Video Streaming Services
   Lecture Notes in Networks and Systems, 2025
5. Content-based networking algorithm – a cognitive perspective
   International Journal of Business Excellence, 2025

Links

• ORCID https://orcid.org/0000-0002-6664-2124
• Google Scholar https://scholar.google.com/citations?user=ujXw1ckAAAAJ&hl
• Scopus https://www.scopus.com/authid/detail.uri?authorId=57222469013