aloysius sequeira
@nitk.ac.in
Professor
National Institute of Technology Karnataka, Surathkal
Professional experience of 40 years as a Teacher, Researcher, and Administrator. Former Director-STEP; H.O.D; Project Officer, Registrar, and Dean FW. Published papers in national and international journals. Supervised 13 research scholars for the award of Ph.D. Completed four sponsored projects in thrust and research areas. Currently, Professor ( Higher Administrative Grade- HAG)- School of Management. Detailed CV:
EDUCATION
B.E.,M. ,., Ph.D
RESEARCH INTERESTS
Business Management
Scopus Publications
Scopus Publications
S. M. Vadivel, B. Pranamya, P. Arivazhagan, A. H. Sequeira, and V. Chandana
Springer Nature Switzerland
S. M. Vadivel, Suganya Palanivelu, A. H. Sequeira, and V. Chandana
Springer Nature Switzerland
S. M. Vadivel, Deeksha Sanjay Shetty, A. H. Sequeira, E. Nagaraj, and V. Sakthivel
Springer Nature Switzerland
S. M. Vadivel, A. H. Sequeira, Vimal Kumar, and V. Chandana
Springer Nature Switzerland
S. M. Vadivel, Sooraj Sanjai, S. Siri, and A. H. Sequeira
Springer Nature Switzerland
S. M. Vadivel, A. H. Sequeira, Uduak Umoh, and V. Chandana
Springer Nature Switzerland
S. M. Vadivel, A. H. Sequeira, Deeksha Sanjay Shetty, and V. Chandana
Springer Nature Switzerland
S. M. Vadivel, A. H. Sequeira, and Sunil Kumar Jauhar
Springer Nature Switzerland
Sengazhani Murugesan Vadivel, Aloysius Henry Sequeira, Robert Rajkumar Sakkariyas, and Kirubaharan Boobalan
Springer Science and Business Media LLC
This paper aims to study the determinants of the Lean Service System (LSS) on the Operational Performance (OP) of India's mail service in the National Sorting Hub (NSH), Mangaluru, Karnataka, the southern part of India. Measuring the OP in mail service is a big challenge in the postal service industry. Hence, we have conducted a survey, and 150 usable data has measured the impact of Lean Service Practices (LSP), Lean Workplace Environment Practices (LWEP), and Lean Social Practices (LSoP) on the OP. The results are analyzed from the partial least square based structural equation modelling (PLS-SEM) with the support of R programming. The analysis shows that there is positive and significant impact of LSP (β = 0.380, p < .05), followed by LWEP (β = 0.281, p < .05), and LSoP (β = 0.266, p < .05) on OP. The practical effect of the findings of LSS are effectively implemented for enhancing the OP of the business. This research addresses the appropriate empirical model to test LSS in India's postal service industry, which is scant in the existing literature. Moreover, this study helps India Post to review its policy so as to sustain the effectiveness of Lean Service (LS) implementation.
Vadivel Sengazhani Murugesan, Sunil Kumar Jauhar, and Aloysius Henry Sequeira
Springer Science and Business Media LLC
This paper aims to present an innovative approach to design a Lean Service System in the India Post service industry using the Simulation method to reduce the system’s complexity. Using logic and systematic building blocks, simulation models have been developed from lean service elements using the arena software and verified in Siemens Tecnomatix plant simulation suite. Simulation is used to replicate the real model, guide the future production system, and determine the optimal parameter values. Simulation studies have been divided into two perspectives, “before LS” and “after LS” through Value Stream Mapping (VSM). It has been found that there is a 9.62 percent enhancement in delivering articles per person. A real case of postal service internal operational performance has been taken for the study. This study is the first to combine Value Stream Mapping - Simulation (VSM-Sim) to simulate and optimize the mailing service operations’ operational performance parameters.
S. M. Vadivel, A. H. Sequeira, Sunil Kumar Jauhar, and V. Chandana
Springer International Publishing
Vadivel Sengazani Murugesan, A. H. Sequeira, Sunil Kumar Jauhar, and Vimal Kumar
Springer Science and Business Media LLC
The need of the hour today is to incorporate sustainable principles to the public postal service facilities to withstand in the market. This paper objective is to develop a model to explore the quality function deployment (QFD) concept and technique to be incorporated in India post service operations. It aims to support sustainability by finding customer factors (queries) that affect service quality design/dimensions. This survey will be helpful, to understand how India post can remain strategically sustainable for the next few decades. It has an extensive network of logistics to serve customers throughout the country. This study improves QFD tools for the postal service quality design known as House of Quality Sustainable Design.
Vadivel Sengazhani Murugesan, A. H. Sequeira, Deeksha Sanjay Shetty, and Sunil Kumar Jauhar
Springer Science and Business Media LLC
The paper intends to evaluate the facility layout design (FLD) models using the analytical hierarchy process (AHP) method. FLD focuses on streamlining the workflow and increasing productivity. This study examines how the model can help to find out the optimum layout to improve the production metrics through improving operations and the working environment attributes. In this study, seven layout designs have been discussed under critical parameters of optimal layouts such as cost (operation and flexibility) and working environment (safety, facilities, and control). This case study FLD conducted in national sorting hub, Mangalore, and Karnataka State in the southern part of India. Empirical results show that the AHP method is one of the promising ways to solve the FLD problem.
Sengazhani Murugesan Vadivel and Aloysius Henry Sequeira
Inderscience Publishers
S. M. Vadivel, A. H. Sequeira, Sunil Kumar Jauhar, R. Baskaran, and S. Robert Rajkumar
Springer Singapore
The rapid growth of Tamilnadu sub-urban population has put enormous efforts on all modes of transportation systems, particularly the bus transportation. The increasing population far exceeds the limited supply of transport infrastructure and services. Mostly, traveling on a public bus and train services are overcrowded, undependable, slow, inconvenient, uncoordinated, and dangerous. Tamilnadu sub-urban desperately needs to improve and expand private transportation services to improve passengers’ satisfaction. In this paper, we have presented a multi-criteria decision-making approach for selecting the best private bus operators in Tamilnadu, the southern part of India. The evaluation has been made based on six criteria, twenty-eight sub-criteria, and eight private bus operators as alternatives.
S. M. Vadivel, A. H. Sequeira, Sunil Kumar Jauhar, K. S. Amirthagadeswarn, and T. Aravind Krishna
Springer Singapore
The facility layout is a well-planned process to assimilate equipment, human resources, and materials for processing a product most effectively. The facility layout problem (FLP) is an optimization problem that involves determining the shape and location of various departments within a facility, based on the inter-department distance and volume measures. CRAFT algorithm is one of the primary methods currently used for the optimization of facility layouts. The aim of this is analyzing and assessing various proposed layouts through this algorithm. The objective is to minimize the total layout cost. It depends on the material flow and distance between the departments. An attempt has also been made to optimize the layout through GA.
S. M. Vadivel and A. H. Sequeira
Springer International Publishing
Facility layout design (FLD) comes under multi-objective problem which has a major impact on service or manufacturing industries performance. Facility layout design purpose is to streamline the work flow smoothly and increasing the production by reducing the material handling time. An attempt has been done on Grey Relational Analysis (GRA) in order to identify the feasible layout for the aids of operational performance. This FLD focuses on finding and eliminating the waste in the process flow and brings the comfortable workplace environment in order to attain the operational performance. The recommended approaches are demonstrated through practical applications in India speed post sorting facility layouts. Practical results are promising for incorporating optimal method for solving layout design problem.
S. M. Vadivel, A. H. Sequeira, and Sunil Kumar Jauhar
Springer International Publishing
Adoption of feasible location science is gaining more interest in the field of Facility Layout Design (FLD) problems among working researchers group. Many methods such as MCDM, Heuristics and Intelligent approaches are available to solve the FLD problems. However in reality, finding the feasible facility layout selection is subject to management as well as performances oriented selections. Here in India, speed post mail processing service industry is facing tremendous challenges like tumbling demands due to low production concern, gloomy trend in technology advancement, and fierce private couriers’ competition. Hence, the highly competitive operational performance is of much concern and attention is focused towards the direction of facility location science. This paper aims to examine the challenges of sustainable operational performance oriented layout selection by Data Envelopment Analysis (DEA) and proposes a genetic algorithm (GA) related to intelligent based approach, for finding the optimal total facility layout cost for a hypothetical South Indian speed post service office layout. In this paper, we used multiple-criteria facility layout selection problem using mathematical model generated with Data Envelopment Analysis (DEA).
S.M. Vadivel and A.H. Sequeira
IOS Press
Bijuna C. Mohan and A.H. Sequeira
Elsevier BV
Measurement of brand equity has posed a big challenge to the companies in the Indian fast moving consumer goods (FMCG) industry. This paper investigates the impact of brand equity on the operational performance of businesses in the Indian FMCG industry. The research study adopts descriptive and exploratory approaches. The results indicate that there is correlation between brand equity and operational performance of business. The practical implications of the findings are that brand equity has to be effectively managed.
S. V. Krishna Kishore and Aloysius Henry Sequeira
SAGE Publications
Government of India (GOI) initialized financial inclusion campaign to quell exclusion. The campaign did not gain expected progress. Government employed technologies to speed up the process. Among banking technologies, mobile banking appeared as a possible solution for financial exclusion with wide mobile phone coverage. Inputs on rural people’s intention toward technologies for effective financial inclusion were essential. Technology adoption factors, performance expectancy, effort expectancy, social influence, attitude, perceived risk, and behavioral intention (BI), were short listed after literature review. Factors were subjected to reliability, exploratory factor analysis (EFA), multiple regression, and interaction analysis. Rural provinces in Karnataka state were surveyed. We used mixed sampling technique to reach 959 samples. Multiple regression–interaction analysis revealed age and gender moderated attitude’s path toward BI.
Bijuna C. Mohan and A. H. Sequeira
Associated Management Consultants, PVT., Ltd.
A Brand is considered to be one of the most important intangible assets of any business. Companies spend a considerable amount of their revenue and time on brand building activities. In this scenario, there arose a need for the justification of brand building activities. Brand equity and business performance are the two concurrent topics of interest to both managers and academicians. This study examines the relationship between brand equity and business performance in the Fast Moving Consumer Goods (FMCG) industry. By understanding the dimensions of brand equity, the study focuses on the important contributors to brand equity. This article focuses on the studies establishing the relationship between brand equity and business performance, in which brand equity dimensions, i.e. - brand awareness, brand loyalty, perceived quality and brand associations - are related to business performance. Building on existing conceptual and empirical data, a conceptual framework of such a relationship was developed. The proposed framework can serve as a reference framework to leverage the business performance in the brand management process.
Sunil C. D’Souza and A.H. Sequeira
SAGE Publications
In today’s highly competitive environment, health care organizations are increasingly realizing the need to focus on service quality as a measure to improve their competitive position. While there has been a plethora of conceptual and empirical research regarding the many complexities involved in services marketing, few endeavours have been directed towards integrating the customer’s assessment into models to improve overall service quality. This article examines service quality through a case study of a health care organization in Mangalore, Karnataka, India with a tertiary health provision. The population consisted of patients aged 18–65 years and 45 patients were considered through a purposive sampling technique. The study basically started off using the grounded theory for patient of service quality and this exploration was enabled to formulate a hypothesis; to test the specific hypothesis, the descriptive approach was used. The grounded theory indentified service quality dimensions through open coding, axial coding and selective coding. The analysis was done for the assessment of overall service quality by ‘doctors’, ‘quality of care,’ ‘nursing quality of care’ and ‘operative quality of care’ and the proportion of statistically significant variance. The service quality in which operative quality of care yielded 79 per cent; doctor quality of care yielded 45.6 per cent; and nursing quality of care yielded 63.8 per cent of explanatory power.The results also indicated there is need to improve doctors’ care in the case of this organization. Service attributes related to this dimension requires management attention to improve the doctors’ care of quality. The article concludes by highlighting the dearth in services marketing research for service quality measurement through patient perspective in health care organizations.