Uncovering the secrets of sustainable performance: Empirical studies on ethical behaviour, fortitude culture, ambidextrous governance and digital innovation using combined importance-performance map analysis Astadi Pangarso, Akhmad Yunani, Taufan Umbara, Robbi Hendriyanto, Kristina Sisilia, Sonny S. Panutur Sustainable Futures, 2025 Sustainable performance is essential for organisational success in the contemporary era. This study examines the impact of ethical behaviour and a culture of fortitude on ambidextrous governance and digital innovation, contributing to enhanced sustainable performance. Nonetheless, the influence of these issues on digital telecommunications companies has not been comprehensively examined. The study utilises an online survey to collect data from a sample of 430 employees at a digital telecommunications firm in Indonesia. Using the combined importance-performance map analysis (cIPMA), which comprises partial least squares structural equation modelling (PLS-SEM), importance-performance analysis (IPMA), and necessary condition analysis (NCA). The findings suggest that a culture of fortitude, ambidextrous governance, and digital innovation are crucial for attaining sustainable performance. However, digital innovation, while still important, play a smaller role than a culture of fortitude and ambidextrous governance in terms of their influence on sustainable performance. cIPMA also backs up the idea that fortitude culture, ambidextrous governance, and digital innovation all have good effects on long-term performance. To the best of the author's knowledge, this research may be part of the beginning of integration PLS-SEM with IPMA and NCA to explore the interplay among ethical behaviour, fortitude culture, ambidextrous governance, digital innovation and their influence on sustainable performance.
Modeling Employee Performance through High Performance Work Systems and Digital Intelligence Vika Febrian, Astadi Pangarso, Rah Utami Nugrahani, Angelina Seow Voon Yee Proceeding 2025 4th International Conference on Creative Communication and Innovative Technology Empowering Transformative Mature Leadership Harnessing Technological Advancement for Global Sustainability Iccit 2025, 2025 This research is motivated by the importance of exploring the factors that influence employee performance in the financial services industry in the digital era. This research targeting to determine the effect of the High-Performance Work System (HPWS) and Digital Emotional Intelligence (DEI) on employee performance at XYZ Bank. This research employs associative quantitative methods. A survey was delivered to 86 permanent workers using the non-probability sampling approach. Data analysis methods include descriptive analysis and multiple linear regression. According to the findings of hypothesis testing, HPWS has a substantial influence on employee performance, while DEI does not affect employee performance. This research adds to our understanding of the impact of HPWS and DEI on employee performance in the digital banking business.
University 4.0 and competences of future: A review Astadi Pangarso Innovation in the University 4 0 System Based on Smart Technologies, 2024 The phrase “University 4.0” refers to how higher education institutions are being transformed by technology. Building on the first three phases of university development, we now have University 4.0. University 2.0 introduced e-learning and online platforms, University 3.0 included the use of social media, while the lecture-based teaching approach typified University 1.0. By mixing cutting-edge technology, such as artificial intelligence, virtual and augmented reality, and the Internet of Things (IoT), into the teaching and learning process, University 4.0 furthers these advancements. Technology, data, and digital literacy are integrated into every facet of the academic experience in universities that have adopted the “4.0” model. Examples of emerging technology are artificial intelligence, virtual and augmented reality, and the Internet of Things. This systematic literature review (SLR) aims to give a broad overview of the body of knowledge about university 4.0. Academic databases from Scopus were thoroughly searched. To the author's knowledge, there is no review research about the search terms "University 4.0" and “competence” or “competency” in the Scopus database. To help further guide future research objectives, this research is anticipated to contribute to synthesizing previous research on University 4.0. The only fully downloaded journal papers used to get secondary data. The bibliometric analysis and content analysis are the foundations of the SLR. This systematic literature review provides a summary and future directions of the present research on University 4.0. A bibliometric and content analytic approach was used to study the papers to pinpoint the main topics and subthemes associated with University 4.0. The implementation of University 4.0 is not without its difficulties, though. These difficulties include the necessity for extensive infrastructure and resource investments, as well as the requirement that faculty and staff acquire new abilities and skills in order to properly use cutting-edge technologies. The evaluation also suggests several topics for further study on University 4.0. These include the need for more empirical research to assess the success of University 4.0 initiatives, for more research on the moral ramifications of using cutting-edge technologies in higher education, and for more research on how university 4.0 will affect the future job market and the skills and competencies necessary for success in the digital age. In summary, this SLR analysis offers a thorough overview of the body of knowledge on university 4.0. The review offers various areas for further study of University 4.0. The research findings indicate that University 4.0 gives a big opportunity for higher education institutions to adjust to the quickly changing digital landscape and give their students the skills and competencies necessary for success in the digital age. Yet, putting University 4.0 into practice calls for thorough preparation, financial commitment, and a dedication to continuous innovation and adaptation.
Enhancing Sustained Competitive Advantage in Indonesian Non-vocation Private Tertiary Education Institutions Astadi Pangarso, Endang Siti Astuti, Kusdi Raharjo, Tri Wulida Afrianty Sage Open, 2024 The impact of KIC (knowledge infrastructure capability) on KAC (knowledge absorption capacity), KIC on KAC, and AIN (ambidextrous innovation) on SCA (sustainable competitive advantage) has been studied in different contexts and countries, yielding varying results. Therefore, the generalizability of research findings should be carefully scrutinized. As far as the researchers know, empirical research on a theoretical framework on the effect of KIC and SCA mediated sequentially by KAC and ambidextrous innovation (AIN) remains lacking. This study investigates the impact of KIC, KAC, AIN, and SCA. A theoretical framework was built to empirically test the impact of KIC on SCA mediated by KAC and AIN. A survey used a saturated sample of 55 multi-raters from non-vocation private tertiary education institutions unit of analysis in Indonesia. Partial least squares structural equation modeling (PLS-SEM) is a statistical technique utilized to evaluate and test hypotheses within a particular theoretical framework. The study results indicate a positive and significant influence sequentially between KIC on KAC, KAC to AIN, and AIN to SCA. Knowledge management produces innovations that ultimately increase competitiveness. The findings of this empirical study establish a basis for future research that will demonstrate the direct causal relationship between KIC, KAC, and AIN within the context of the Indonesian non-vocational private tertiary education sector (INVPTES) in the province of West Java. Sequentially, KIC, KAC, and AIN are the keys to improving SCA.
Bank’s employees happiness factor analysis (A study in bank BTN Harmoni branch, Jakarta, Indonesia) Journal of Advanced Research in Dynamical and Control Systems, 2019
Integrating ethical considerations into digital business strategy: a mini systematic literature review A Pangarso, H Nugroho, W Muhamad, R Hendriyanto, AG Abdullah Journal of Innovation in Business and Economics 10 (01), 107-124 , 2026 2026
Experiencing the crowded green: how satisfaction shapes visitors' behavioural outcomes in urban parks D Suhartanto, A Pangarso, A Brien, B Chen, KA Chaerunisa Journal of Hospitality and Tourism Insights, 1-17 , 2026 2026
Innovative Culture and Learning Agility as Predictors of Employee Engagement in a State-Owned Technology Company in Indonesia AB Mafaza, A Pangarso Available at SSRN 6317018 , 2026 2026
Uncovering the secrets of sustainable performance: Empirical studies on ethical behaviour, fortitude culture, ambidextrous governance and digital innovation using combined … A Pangarso, A Yunani, T Umbara, R Hendriyanto, K Sisilia, SS Panutur Sustainable Futures 10, 101181 , 2025 2025 Citations: 2
MENINGKATKAN LAYANAN DAN KEBERLANJUTAN SOSI SPORT CLUB MELALUI OPTIMALISASI SALESMANSHIP DAN MANAJEMEN KONFLIK PERSONAL TRAINER RU Nugrahani, A Pangarso The Proceeding of Community Service and Engagement (COSECANT) Seminar 5 (1) , 2025 2025
Ethical business practices in managing tourism in Cibodas Village as a tourist destination A Pangarso, AI Susanty, P Wulansari Society: Jurnal Pengabdian Masyarakat 4 (5), 856-863 , 2025 2025
Modeling Employee Performance through High Performance Work Systems and Digital Intelligence V Febrian, A Pangarso, RU Nugrahani, ASV Yee 2025 4th International Conference on Creative Communication and Innovative … , 2025 2025
Membangun Reputasi Organisasi Melalui Service Excellence dan Complaint Handling RU Nugrahani, A Pangarso The Proceeding of Community Service and Engagement (COSECANT) Seminar 5 (2) , 2025 2025
Fostering Employee Performance through Individual Learning and Learning Culture at PT Air Minum Giri Menang (Perseroda) in Mataram City T Wulandari, A Pangarso E3S Web of Conferences 657, 05005 , 2025 2025
Driving Employee Performance through Learning and Innovation at PT Air Minum Giri Menang (Perseroda) in Mataram City D Henriette Angelina, A Pangarso, D Pringgabayu, ... E3S Web of Conferences 657, 05006 , 2025 2025
Leveraging Reinforcement Learning for Efficient Task Scheduling in Multi‐Cloud Environments P Sankaran, SK Lingishetty, M Kumar International Journal of Innovative Research in Computer Science … , 2025 2025 Citations: 2
Peningkatan Kesadaran Etika Bisnis bagi Pelaku UMKM: Menuju Usaha yang Berkelanjutan dan Berintegritas A Pangarso, D Pringgabayu, MAR Ramadhian Mejuajua: Jurnal Pengabdian pada Masyarakat 4 (2), 176-181 , 2024 2024 Citations: 4
Enhancing sustained competitive advantage in Indonesian non-vocation private tertiary education institutions A Pangarso, ES Astuti, K Raharjo, TW Afrianty Sage Open 14 (2), 21582440241256316 , 2024 2024 Citations: 3
9 University 4.0 andof A Pangarso Innovation in the University 4.0 System based on Smart Technologies, 143 , 2024 2024
University 4.0 and Competences of Future: A Review A Pangarso Innovation in the University 4.0 System based on Smart Technologies, 143-152 , 2024 2024 Citations: 1
Green organizational culture and competitive advantage in Indonesian higher education: The mediation roles of green human capital management and absorptive capacity A Pangarso, R Setyorini, T Umbara, H Latan Green human resource management: A view from global south countries, 139-161 , 2024 2024 Citations: 9
Empirical Findings of Organisational Culture, Human Capital Management, Absorptive Capacity and Competitive Advantage in a Green Higher Education Institution in Indonesia A Pangarso, R Setyorini, T Umbara, H Latan Green Human Resource Management: A View from Global South Countries 1, 534 , 2024 2024
Ekonomi sirkular dalam gagasan universal dan praktik lokal: eksplorasi dan kontekstualisasinya di Indonesia AC Putri, A Pangarso, BEG Perdana, CW Purnomo, D Herawan, ... UGM PRESS , 2023 2023
Future-oriented: innovations in business and strategic management A Pangarso Innovations in Business and Strategic Management 1 (1), 1-3 , 2023 2023 Citations: 1
Circular economy and Indonesia’s MSMEs R Setyorini, A Pangarso INTERNATIONAL CONFERENCE ON DEVELOPMENT AND INNOVATION IN AGRICULTURE … , 2023 2023 Citations: 8
MOST CITED SCHOLAR PUBLICATIONS
Pengaruh disiplin kerja terhadap kinerja pegawai di biro pelayanan sosial dasar sekretariat daerah provinsi Jawa Barat A Pangarso, PI Susanti Jurnal Manajemen Teori dan Terapan 9 (2), 145-160 , 2016 2016 Citations: 320
The long path to achieving green economy performance for micro small medium enterprise A Pangarso, K Sisilia, R Setyorini, Y Peranginangin, AA Awirya Journal of Innovation and Entrepreneurship 11 (16), 1-19 , 2022 2022 Citations: 207
Factor of Zoom cloud meetings: Technology adoption in the pandemic of COVID-19 ZN Zulherman, A Pangarso, FM Zain Int J Eval & Res Educ ISSN 2252 (8822), 8822 , 2021 2021 Citations: 97
Pengaruh lingkungan kerja non fisik terhadap kepuasan kerja Dosen tetap studi pada fakultas komunikasi dan Bisnis Universitas Telkom Bandung A Pangarso, V Ramadhyanti Kinerja 19 (2), 174-193 , 2015 2015 Citations: 87
The impact of absorptive capacity and innovation ambidexterity on sustainable competitive advantage: the case of Indonesian higher education A Pangarso Entrepreneurship and sustainability issues , 2020 2020 Citations: 81
Exploring the predictor and the consequence of digital organisational culture: a quantitative investigation using sufficient and necessity approach A Pangarso, A Winarno, P Aulia, DA Ritonga Leadership & Organization Development Journal 43 (3), 370-385 , 2022 2022 Citations: 54
The drivers of E-learning satisfaction during the early COVID-19 pandemic: empirical evidence from an indonesian private university A Pangarso, Retno Cogent Education 10 (1), 1-27 , 2022 2022 Citations: 50
Pengaruh fasilitas kerja terhadap kepuasan kerja karyawan divisi sumber daya manusia dan diklat PT. Dirgantara Indonesia A Pangarso, FF Firdaus, NK Moeliono Jurnal Administrasi Bisnis 12 (1), 74264 , 2016 2016 Citations: 41
Data of innovation ambidexterity as a mediator in the absorptive capacity effect on sustainable competitive advantage A Pangarso, ES Astuti, K Raharjo, TW Afrianty Data in brief 29, 105200 , 2020 2020 Citations: 39
Pengantar manajemen untuk organisasi publik dan bisnis DS Abbas, Y Agustina, MR Sari, DPY Ardiana, H Hartini, LU Maknunah, ... CV WIDINA MEDIA UTAMA , 2020 2020 Citations: 31
Perilaku Organisasi A Pangarso Yogyakarta: CV Budi Utama , 2016 2016 Citations: 29
Manajemen Sumber Daya Manusia: Kumpulan Teori & Contoh Penerapannya A Prahendratno, A Pangarso, A Siswanto, Z Setiawan, S Sepriano, ... PT Sonpedia Publishing Indonesia , 2023 2023 Citations: 26
Perilaku organisasi H Hartini, M Ramaditya, R Irwansyah, DE Putri, I Ramadhani, W Wijiharta, ... CV WIDINA MEDIA UTAMA , 2021 2021 Citations: 22
Organization's structure based on competing value approach and merger strategy A Pangarso 2014 2nd International Conference on Technology, Informatics, Management … , 2014 2014 Citations: 21
CIRCULAR ECONOMY BUSINESS MODELS IN THE MICRO, SMALL, AND MEDIUM ENTERPRISES: A REVIEW A Pangarso, K Sisilia, Y Peranginangin Etikonomi 21 (2), 313-334 , 2022 2022 Citations: 20
Bank’s employees happiness factor analysis (a study in bank BTN Harmoni branch, Jakarta, Indonesia) A Pangarso, M Pradana, A Widodo, KDB Putera Journal of Advanced Research in Dynamical and Control Systems 11 (3), 750-758 , 2019 2019 Citations: 17
Transformative leadership and organizational culture effect on employee performance: Evidence from the Indonesia Logistics Bureau A Pangarso, R Saragih, WA Nuriz Jurnal Manajemen dan Kewirausahaan 23 (2), 148-158 , 2021 2021 Citations: 16
Analisis Stres Kerja Karyawan Pada Pt. Pikiran Rakyat Pt. Pikiran Rakyat Employees Work Stress Analysis A Gilang, B Wanara, A Pangarso Jurnal Manajemen Indonesia 15 (3), 195-206 , 2017 2017 Citations: 14
A new theoretical framework of organizational effectiveness from knowledge and ambidexterity perspectives G Submitter, A Pangarso, ES Astuti, K Raharjo, TW Afrianty Journals and Pangarso, Astadi and Pangarso, Astadi and Astuti, Endang Siti … , 2020 2020 Citations: 11
Green organizational culture and competitive advantage in Indonesian higher education: The mediation roles of green human capital management and absorptive capacity A Pangarso, R Setyorini, T Umbara, H Latan Green human resource management: A view from global south countries, 139-161 , 2024 2024 Citations: 9
