DR CHANDRAMALAR MUNUSAMI

@uitm.edu.my

Senior Lecturer
Universiti Teknologi MARA (UiTM)

DR CHANDRAMALAR MUNUSAMI

RESEARCH, TEACHING, or OTHER INTERESTS

Economics and Econometrics
8

Scopus Publications

200

Scholar Citations

7

Scholar h-index

3

Scholar i10-index

Scopus Publications

  • Intelligent Question Answering Design of Marketing Expert System Combining BERT and TF-IDF Algorithm
    Changyin Wang, Mei Tian, Xiaoqin Wen, Nurhanan Syafiah Abdul Razak, Chandramalar Munusami
    ACM International Conference Proceeding Series, 2024
  • ACTIVATING PRO-ENVIRONMENTAL BEHAVIOUR AT THE WORKPLACE THROUGH GREEN HUMAN RESOURCE MANAGEMENT PRACTICES: THE ROLE OF PERCEIVED INNOVATION CHARACTERISTICS
    Hamidah Md Yusop, Ainul Azreen Adam, Tan Peck Leong, Chandramalar Munusami, Siti Aishah Hussin
    International Journal of Business and Society, 2024
    This study explores the influence of seven green human resource management (GHRM) practices and perceived innovation characteristics (PICs) on employees' pro-environmental behaviour (PEB) at the workplace. It bridges a gap in research that combines the Ability-Motivation-Opportunity (AMO) and Diffusion of Innovation (DOI) theories. Utilizing partial least squares structural equation modelling (PLS-SEM) and survey data of 366 employees from six Malaysian development financial institutions, the findings suggested that four out of seven GHRM practices have a positive direct effect on PEB. Additionally, PICs mediate the relationship between four GHRM practices and PEB, suggesting the importance of employee perceptions of GHRM practices in fostering workplace PEB.
  • Does Green Skepticism Influence Repurchase Intention? The Moderating Effect of Greenwashing Among Malaysian Consumers
    Nurhanan Syafiah Abdul Razak, Chandramalar Munusami, Siti Aishah Hussin, Jenniboy Kimpah, Nur Farrahanie Ahmad Tarmizi
    Lecture Notes in Networks and Systems, 2024
  • Relationship between human resource management practices and employee’s job performance in selected private Health Care Sector, Selangor, Malaysia
    Nurhafizah Zainal, Nor Nazeranah Omar Din, Chandramalar Munusami
    Human Resources Management and Services, 2023
    Human resource management practices are crucial, especially in the private healthcare sector. This could be because managing personnel in the healthcare sector is particularly challenging; therefore, meeting every employee's needs is crucial. Recently, the healthcare sector has experienced a scarcity and unbalanced distribution of employees due to job turnover. In addition, employee performance in the private healthcare sector has shown a slight drop due to the dissatisfaction of employees toward human resource practices such as unattractive compensation and rewards packages, bias in performance appraisal, lack of training and development, and many more. Therefore, this study is conducted to examine the impact of human resource practices on employees' job performance. Specifically, there are three main human resource practices observed as factors that contribute to an employee's job performance. The three human resource practices are compensation and benefits, performance appraisal, and training and development. There were four private hospitals operating in Selangor, Malaysia, chosen as a sample for this study. The private hospitals are KPJ Selangor Specialist Hospital, Columbia Asia Hospital Puchong, Assunta Hospital PJ, and Sunway Medical Centre. Out of these four private hospitals, there were about 291 employees working at the front desk: nurses, clinical workers, and administration staff were chosen as respondents in this study. The questionnaires were distributed to the respondents by hand. The data collected was analyzed using SPSS version 29. The findings indicate that employee job performance in Malaysian private hospitals is positively correlated with compensation and benefits. Employees feel motivated by compensation, which encourages them to increase their production and work more efficiently. Additionally, the findings also suggest that performance appraisal and training and development significantly contribute to employee job performance.
  • Green Human Resource Management and Employee Pro-Environmental Behavior: Environmental Knowledge Best Mediate or Moderate the Relationship?
    Hamidah Md Yusop, Ainul Azreen Adam, Abdul Rahman Abdul Rahim, Chandramalar Munusami, Siti Aishah Hussin
    Malaysian Journal of Consumer and Family Economics, 2023
    Malaysia is known as a laggard in adopting environmental and social elements in projecting economies towards greener growth pathways. Accordingly, Malaysia should address this issue by directing efforts towards low-carbon and inclusive green economies rather than simply growing the economy faster. The service sector is regarded as the largest GDP contributor to economic growth. However, it demonstrates the relatively slower pace of green practices and thinking in Malaysian financial institutions. This study aims to examine the role of seven green human resource management practices as independent variables and environmental knowledge in explaining the pro-environmental behavior of employees. PLS-SEM was utilized to ascertain the causal effect between the variables, and the results were based on a survey collected from employees (N=366) in six Malaysia Development Financial Institutions (DFIs). The findings indicate that four out of seven independent variables have a positive direct effect on employee pro- environmental behavior (R2 = 68.4 percent). On the other hand, the results suggest that environmental knowledge is not an important mediator or moderator in enhancing employee behavior within this study context. However, it is worth taking into consideration that this knowledge, if utilized properly through proper implementation of organizational green practices, will enhance employee pro-environmental behavior. In other words, the significant determinants should be improved, and the non-significant determinants should be looked closely upon and strategized properly to create the same positive impact on environmental behavior. This study has extended the research on employees in six Malaysian DFIs by examining the influence of the Ability-Motivation-Opportunity core constructs. These examinations resonate with the necessity to understand whether the constructs together with personal norms of the Norm Activation Model can explain employees’ environmental behavior. This study established an alternative philosophical framework for employees and organizations to adopt a transformative change strategy.
  • Modelling household behavioural changes as an opportunity for sustainable home energy
    Norzalina Zainudin, Jasmine Leby Lau, Chandramalar Munusami
    Environmental Economics and Policy Studies, 2022
  • Knowledge management practices: An exploratory study at the Malaysian higher education institutions
    Balakrishnan V Nair, Chandramalar Munusami
    Journal of Research in Innovative Teaching and Learning, 2020
    Purpose The purpose of this paper is to investigate KM practices that may be in place in the higher education institutions (HEIs) and whether the KM practices are made known to the employees for improving the teaching and learning environment provided at the Malaysian higher education institutions. Design/methodology/approach Data were collected using a personal administrated method made available to private higher education institutions academic members in five states with 30 or more employees. A total of 1,100 survey questionnaires were handed out, out of which 273 were collected and were usable (24.8 per cent response rate). The sample was checked for response and non-response bias. Results were tested using SPSS application and questionnaire tools. Findings It was essential to establish the knowledge management (KM) capacity in key areas such as the ability to recognise experts within the institution, leadership’s innovation, knowledge sharing and knowledge acquiring work culture, and technology usage. KM tools and techniques would help the institutions to meet their competitive goals; therefore, it is vital for HEIs to create KM awareness among the employees. Research limitations/implications Similar to most studies, it is anticipated that the participants’ awareness of KM practices at their HEIs is very high. The samples were collected to evaluate the general view of KM awareness and how participants perceived KM practices. The total samples received for this study were expected; however, they were sufficient to study the impact. Practical implications This paper provides support for the importance of KM practices and employees awareness at HEIs to enhance innovation and performance teaching and learning environment. Originality/value This paper is one of the first papers to find empirical support for the role of KM practices at HEIs. Further, the positioning of KM practices as a competitive tool can be considered as an influential factor to competitive advantage.
  • Estimation of willingness to pay for wastewater treatment service improvement in Malaysia
    International Journal of Business and Society, 2016

RECENT SCHOLAR PUBLICATIONS

  • The impact of Stakeholder-Oriented organisational management model on organisational performance: a case study of chinese retail enterprises
    F DeKai, C Munusami, NSA Razak, V Tirumalaisamy
    Journal of Technology Management and Business 12 (1), 73-89 , 2025
    2025
    Citations: 1
  • Breaking Barriers: Unleashing Workplace Culture to Empower Women and Combat Discrimination
    SA Hussin, HM Yusop, NSA Razak, C Munusami
    Information Management and Business Review 17 (1), 90-102 , 2025
    2025
  • Intelligent Question Answering Design of Marketing Expert System Combining BERT and TF-IDF Algorithm
    C Wang, M Tian, X Wen, NS Abdul Razak, C Munusami
    Proceedings of the 2024 3rd International Conference on Frontiers of … , 2024
    2024
  • Does green skepticism influence repurchase intention? the moderating effect of greenwashing among Malaysian consumers
    NSA Razak, C Munusami, SA Hussin, J Kimpah, NFA Tarmizi
    International Conference on Business and Technology, 245-254 , 2024
    2024
    Citations: 2
  • Students’ Intention to Reduce Microplastic Pollution: A Future Solution
    N Zainudin, NAB Ghamadzan, ZM Jusoh, N Nordin, N Nordin, ...
    INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH IN BUSINESS AND SOCIAL SCIENCES … , 2024
    2024
  • Activating pro-environmental behaviour at the workplace through green human resource management practices: The role of perceived innovation characteristics
    HM Yusop, AA Adam, TP Leong, C Munusami, SA Hussin
    International Journal of Business and Society 25 (1), 330-353 , 2024
    2024
    Citations: 3
  • Green human resource management and employee pro-environmental behavior: environmental knowledge best mediate or moderate the relationship
    HM Yusop, AA Adam, ARA Rahim, C Munusami, SA Hussin
    Malaysian Journal of Consumer and Family Economics 31 (1), 757-787 , 2023
    2023
    Citations: 6
  • Factors that Determine Workplace Flexibility at Government Offices in Henan, China
    J Biao, SA Hussin, C Munusami
    2023
  • The Effect of Work Life Balance on Employee Behaviour in The Malaysian Hotel Industry
    Z Xueyuan, C Munusami, HM Yusop, S Govindan
    2023
  • TRANSFORMATIONAL LEADERSHIP AND INNOVATIVE WORK BEHAVIOR: EFFECT OF PSYCHOLOGICAL EMPOWERMENT
    Y Sun, N Zainal, NNO Din, C Munusami
    International Journal of Business and Economy 5 (2), 81-97 , 2023
    2023
  • Relationship between human resource management practices and employee's job performance in selected private Health Care Sector, Selangor, Malaysia
    N Zainal, NNO Din, C Munusami
    Human Resources Management and Services 5 (1), 3344-3344 , 2023
    2023
    Citations: 7
  • THE IMPACT OF VIRTUAL COMMUNITY ON THE SUCCESS OF BRAND RELATIONSHIP BY WECHAT USERS IN BEIJING, CHINA
    G Feng, C Munusami, N Zainal, SA Hussin
    International Journal of Social Science Research 5 (2), 87-96 , 2023
    2023
  • A QUANTITATIVE RESEARCH ON FACTORS AFFECTING ENGLISH CLASSES EFFICIENCY IN HIGH SCHOOL, CHINA
    W Ying, C Munusami, N Zainal, SA Hussin
    International Journal of Business and Economy 5 (2), 69-80 , 2023
    2023
  • Using Choice Experiment for Wastewater Treatment and Service Valuation in Selangor, Malaysia
    C Munusami, N Zainudin, S Govindan, HM Yusop, S Alwi
    2023
  • Kaedah Eksperimen Pilihan Diskret: Kesanggupan Membayar Isi Rumah Terhadap Penambahbaikan Perkhidmatan Rawatan Air Sisa
    C Munusami, N Zainudin, S Govindan, HM Yusop
    Malaysian Journal of Social Sciences and Humanities (MJSSH) 8 (3), e002205 … , 2023
    2023
  • Determinants of Online Consumer Purchase Behavior during COVID-19 Pandemic in Metropolitan City: Implications in Post-Pandemic
    TM Yee, S Govindan, C Munusami, H Yusop
    Malaysian Journal of Social Sciences and Humanities (MJSSH) 8 (3), e002186 … , 2023
    2023
    Citations: 3
  • Tingkah Laku Isi Rumah Terhadap Penambahbaikan Perkhidmatan Rawatan Air Sisa di Selangor, Malaysia
    C Munusami, N Zainudin, S Govindan, HM Yusop
    Malaysian Journal of Social Sciences and Humanities (MJSSH) 8 (3), e002174 … , 2023
    2023
  • TRANSFORMATIONAL LEADERSHIP AND INNOVATIVE WORK BEHAVIOR: EFFECT OF PSYCHOLOGICAL EMPOWERMENT
    S Yishu, N Zainal, NNO Din, C Munusami
    2023
  • Exploratory factor analysis for pro-environmental behaviour among employees of development financial institutions in Malaysia
    HM Yusop, AA Adam, C Munusami, SA Hussin
    International Journal of Academic Research in Business and Social Sciences … , 2023
    2023
    Citations: 1
  • Internal marketing to enhance job satisfaction and organisational performance among lecturers in Malaysian private universities
    SA Hussin, S Govindan, C Munusami, T Arumugam
    International Journal of Academic Research in Business and Social Sciences … , 2023
    2023
    Citations: 6

MOST CITED SCHOLAR PUBLICATIONS

  • Knowledge management practices: An exploratory study at the Malaysian higher education institutions
    B V Nair, C Munusami
    Journal of Research in Innovative Teaching & Learning 13 (2), 174-190 , 2020
    2020
    Citations: 118
  • Modelling household behavioural changes as an opportunity for sustainable home energy
    N Zainudin, JL Lau, C Munusami
    Environmental Economics and Policy Studies 24 (1), 73-97 , 2022
    2022
    Citations: 15
  • Micro-macro measurements of sustainability
    N Zainudin, JL Lau, C Munusami
    Affordable and clean energy, 915-928 , 2021
    2021
    Citations: 12
  • Estimation of willingness to pay for wastewater treatment service improvement in Malaysia
    C Munusami, J Othman, SM Ismail, C Siwar
    International Journal of Business and Society 17 (2) , 2016
    2016
    Citations: 9
  • Using choice modelling to reveal household demand for wastewater treatment in Malaysia
    C Munusami, J Othman, SM Ismail
    APCBEE procedia 10, 64-68 , 2014
    2014
    Citations: 9
  • Relationship between human resource management practices and employee's job performance in selected private Health Care Sector, Selangor, Malaysia
    N Zainal, NNO Din, C Munusami
    Human Resources Management and Services 5 (1), 3344-3344 , 2023
    2023
    Citations: 7
  • Assessing young adult consumers’ responses to green personal care products: Insights from extended theory of planned behavior
    N Zainudin, LK Wei, S Osman, C Munusami
    International Journal of Academic Research in Business and Social Sciences … , 2022
    2022
    Citations: 7
  • Green human resource management and employee pro-environmental behavior: environmental knowledge best mediate or moderate the relationship
    HM Yusop, AA Adam, ARA Rahim, C Munusami, SA Hussin
    Malaysian Journal of Consumer and Family Economics 31 (1), 757-787 , 2023
    2023
    Citations: 6
  • Internal marketing to enhance job satisfaction and organisational performance among lecturers in Malaysian private universities
    SA Hussin, S Govindan, C Munusami, T Arumugam
    International Journal of Academic Research in Business and Social Sciences … , 2023
    2023
    Citations: 6
  • Activating pro-environmental behaviour at the workplace through green human resource management practices: The role of perceived innovation characteristics
    HM Yusop, AA Adam, TP Leong, C Munusami, SA Hussin
    International Journal of Business and Society 25 (1), 330-353 , 2024
    2024
    Citations: 3
  • Determinants of Online Consumer Purchase Behavior during COVID-19 Pandemic in Metropolitan City: Implications in Post-Pandemic
    TM Yee, S Govindan, C Munusami, H Yusop
    Malaysian Journal of Social Sciences and Humanities (MJSSH) 8 (3), e002186 … , 2023
    2023
    Citations: 3
  • Does green skepticism influence repurchase intention? the moderating effect of greenwashing among Malaysian consumers
    NSA Razak, C Munusami, SA Hussin, J Kimpah, NFA Tarmizi
    International Conference on Business and Technology, 245-254 , 2024
    2024
    Citations: 2
  • The impact of Stakeholder-Oriented organisational management model on organisational performance: a case study of chinese retail enterprises
    F DeKai, C Munusami, NSA Razak, V Tirumalaisamy
    Journal of Technology Management and Business 12 (1), 73-89 , 2025
    2025
    Citations: 1
  • Exploratory factor analysis for pro-environmental behaviour among employees of development financial institutions in Malaysia
    HM Yusop, AA Adam, C Munusami, SA Hussin
    International Journal of Academic Research in Business and Social Sciences … , 2023
    2023
    Citations: 1
  • The impact of retailer’s corporate social responsibility activities on customer loyalty at Negeri Sembilan, Malaysia
    SM Hasan Ali, C Munusami, H Md Yusop, SA Hussin
    ESTEEM Journal of Social Sciences and Humanities 7 (2), 1-11 , 2023
    2023
    Citations: 1
  • Breaking Barriers: Unleashing Workplace Culture to Empower Women and Combat Discrimination
    SA Hussin, HM Yusop, NSA Razak, C Munusami
    Information Management and Business Review 17 (1), 90-102 , 2025
    2025
  • Intelligent Question Answering Design of Marketing Expert System Combining BERT and TF-IDF Algorithm
    C Wang, M Tian, X Wen, NS Abdul Razak, C Munusami
    Proceedings of the 2024 3rd International Conference on Frontiers of … , 2024
    2024
  • Students’ Intention to Reduce Microplastic Pollution: A Future Solution
    N Zainudin, NAB Ghamadzan, ZM Jusoh, N Nordin, N Nordin, ...
    INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH IN BUSINESS AND SOCIAL SCIENCES … , 2024
    2024
  • Factors that Determine Workplace Flexibility at Government Offices in Henan, China
    J Biao, SA Hussin, C Munusami
    2023
  • The Effect of Work Life Balance on Employee Behaviour in The Malaysian Hotel Industry
    Z Xueyuan, C Munusami, HM Yusop, S Govindan
    2023