Decision Sciences, Artificial Intelligence, Fundamentals and skills
21
Scopus Publications
660
Scholar Citations
7
Scholar h-index
6
Scholar i10-index
Scopus Publications
Would students accept virtual agents for academic advising? A fit, viability, and risk perspective Samar Ibrahim, Ghazala Bilquise, Sa’Ed M. Salhieh Interactive Technology and Smart Education, 2026 Purpose The use of service-oriented artificial intelligence-powered virtual agents (VAs) in higher education is expanding, particularly in academic advising. However, their adoption is hindered by challenges such as a lack of transparency, trust, system capability and organisational readiness. This study aims to investigate the factors influencing students’ behavioural intention to adopt academic advising VAs in Higher education. Design/methodology/approach This study applies an extended Fit–Viability Model (FVM) to investigate the fit requirements and viability of the advising VA system. The model incorporates perceived risk as a key predictor and examines the moderating role of demographic variables for this model. Survey data were collected from 239 students and analysed using partial least squares structural equation modelling to test the extended FVM framework. Findings The findings showed that both perceived fit and perceived risk significantly impact students’ behavioural intention to use advising VAs. Moreover, the study revealed that gender influences the relationship between risk and student intention, highlighting demographic influences on adoption. Practical implications This study provides practical implications for academic institutions seeking to enhance student adoption of advising VAs by addressing system fit and risk concerns. Theoretically, it contributes to adoption research by extending the FVM model with risk considerations and demographic moderators, offering a more comprehensive framework for future studies. Originality/value Unlike prior academic advising studies that rely primarily on acceptance-based models, this study extends the FVM by incorporating perceived risk and demographic moderators.
Would students accept virtual agents for academic advising? A fit, viability, and risk perspective S Ibrahim, G Bilquise, SEM Salhieh Interactive Technology and Smart Education 23 (2), 374-407 , 2026 2026
A comprehensive review of virtual commerce applications for the metaverse: Open issues, challenges and recommended solution for benchmarking G Bilquise, K Shaalan, M AlKhatib International Journal of Human–Computer Interaction 41 (24), 15700-15726 , 2025 2025 Citations: 5
Exploring the Adoption of Virtual Advising Agents in Higher Education: A Multi-Campus Case Study S Ibrahim, G Bilquise 2025 10th International Conference on Information Technology Trends (ITT … , 2025 2025
Beyond ChatGPT: Benchmarking speech-recognition chatbots for language learning using a novel decision-making framework S Ibrahim, G Bilquise Education and Information Technologies 30 (8), 11151-11183 , 2025 2025 Citations: 7
A Hybrid Decision Analysis Approach for Selecting Intelligent Language Tutors S Ibrahim, G Bilqise, L Al Ibaisi 2025 3rd International Conference on Business Analytics for Technology and … , 2025 2025
Leveraging ChatGPT for Comprehensive Data Analysis D Ghazala Bilquise, S Siddartha, M AlHassan, B Sunil Intelligent Computing Systems: 5th International Symposium, ISICS 2024 … , 2025 2025
Optimizing Email Spam Detection in Academic Environments: A Machine Learning Approach J Alqatawna, G Bilquise, A M. Al-Zoubi 2024 International Conference on Artificial Intelligence, Metaverse and … , 2025 2025 Citations: 3
Ensuring Consistency in Group Decision Making: A Systematic Review of the FWZIC Method G Bilquise, S Ibrahim International Journal of Advanced Computer Science and Applications 16 (6 … , 2025 2025
Enhancing Course Performance Reports: Leveraging ChatGPT for Comprehensive Data Analysis G Bilquise, S Siddartha, M AlHassan, B Sunil, L Al Ibaisi International Symposium on Intelligent Computing Systems, 331-345 , 2024 2024
Integrating ARAS with PyFWZIC to evaluate and benchmark patient-facing genetic services digital tools G Bilquise, S Ibrahim Neural Computing and Applications 36 (29), 18201-18222 , 2024 2024 Citations: 3
Evaluation of Virtual Commerce Applications for the Metaverse Using Spherical Linear Diophantine-Based Modeling Approach G Bilquise, K Shaalan, M Alkhatib Human Behavior and Emerging Technologies 2024 (1) , 2024 2024 Citations: 8
Investigating student acceptance of an academic advising chatbot in higher education institutions G Bilquise, S Ibrahim, SEM Salhieh Education and Information Technologies 29 (5), 6357-6382 , 2024 2024 Citations: 231
A Systematic Review of Virtual Commerce Solutions for the Metaverse G Bilquise, K Shaalan, M Alkhatib International Journal of Advanced Computer Science and Applications (IJACSA … , 2024 2024 Citations: 4
A comparative evaluation of airplane boarding strategies with a novel method for sustainable air travel T Kobbaey, G Bilquise, AA Naqi 2023 9th International Conference on Information Technology Trends (ITT … , 2023 2023 Citations: 4
Critical Success Factors of Knowledge Management in Higher Education: A Systematic Review G Bilquise, K Shaalan International Conference on Emerging Technologies and Intelligent Systems … , 2023 2023 Citations: 4
Object-Oriented Programming in Python G Bilquise, T Kobbaey, OK Xanthidou Handbook of Computer Programming with Python, 59-105 , 2022 2022
Data structures and algorithms with python T Kobbaey, D Xanthidis, G Bilquise Handbook of Computer Programming with Python, 207-272 , 2022 2022 Citations: 3
RECOMMENDING COLLEGE PROGRAMS TO STUDENTS USING MACHINE LEARNING AGF Allah, G Bilquise Journal of Theoretical and Applied Information Technology 100 (19), 5801-5812 , 2022 2022 Citations: 2
Agent-Based Simulations for Aircraft Boarding: A Critical Review T Kobbaey, G Bilquise International Conference on Emerging Technologies and Intelligent Systems, 42-52 , 2022 2022 Citations: 4
A blockchain-based vaccination model for COVID-19 and other infectious diseases T Kobbaey, G Bilquise, J Alqatawna, O Dashti 2022 8th International Conference on Information Technology Trends (ITT … , 2022 2022 Citations: 3
MOST CITED SCHOLAR PUBLICATIONS
Investigating student acceptance of an academic advising chatbot in higher education institutions G Bilquise, S Ibrahim, SEM Salhieh Education and Information Technologies 29 (5), 6357-6382 , 2024 2024 Citations: 231
Emotionally intelligent chatbots: A systematic literature review G Bilquise, S Ibrahim, K Shaalan Human Behavior and Emerging Technologies 2022 (1), 9601630 , 2022 2022 Citations: 221
AI-based Academic Advising Framework: A Knowledge Management Perspective G Bilquise, K Shaalan International Journal of Advanced Computer Science and Applications (IJACSA … , 2022 2022 Citations: 76
Bilingual AI-Driven Chatbot for Academic Advising G Bilquise, S Ibrahim, K Shaalan International Journal of Advanced Computer Science and Applications (IJACSA … , 2022 2022 Citations: 54
Predicting student retention among a homogeneous population using data mining G Bilquise, S Abdallah, T Kobbaey International Conference on Advanced Intelligent Systems and Informatics, 35-46 , 2019 2019 Citations: 13
Emotionally Intelligent Chatbots: A Systematic Literature Review. Human Behavior and Emerging Technologies, 2022, 1–23 G Bilquise, S Ibrahim, K Shaalan 2022 Citations: 11
Evaluation of Virtual Commerce Applications for the Metaverse Using Spherical Linear Diophantine-Based Modeling Approach G Bilquise, K Shaalan, M Alkhatib Human Behavior and Emerging Technologies 2024 (1) , 2024 2024 Citations: 8
Beyond ChatGPT: Benchmarking speech-recognition chatbots for language learning using a novel decision-making framework S Ibrahim, G Bilquise Education and Information Technologies 30 (8), 11151-11183 , 2025 2025 Citations: 7
A comprehensive review of virtual commerce applications for the metaverse: Open issues, challenges and recommended solution for benchmarking G Bilquise, K Shaalan, M AlKhatib International Journal of Human–Computer Interaction 41 (24), 15700-15726 , 2025 2025 Citations: 5
A Systematic Review of Virtual Commerce Solutions for the Metaverse G Bilquise, K Shaalan, M Alkhatib International Journal of Advanced Computer Science and Applications (IJACSA … , 2024 2024 Citations: 4
A comparative evaluation of airplane boarding strategies with a novel method for sustainable air travel T Kobbaey, G Bilquise, AA Naqi 2023 9th International Conference on Information Technology Trends (ITT … , 2023 2023 Citations: 4
Critical Success Factors of Knowledge Management in Higher Education: A Systematic Review G Bilquise, K Shaalan International Conference on Emerging Technologies and Intelligent Systems … , 2023 2023 Citations: 4
Agent-Based Simulations for Aircraft Boarding: A Critical Review T Kobbaey, G Bilquise International Conference on Emerging Technologies and Intelligent Systems, 42-52 , 2022 2022 Citations: 4
Predicting student retention among a homogeneous population using data mining G Bilquise, S Abdallah, T Kobbaey Machine Learning and Big Data Analytics Paradigms: Analysis, Applications … , 2020 2020 Citations: 4
Optimizing Email Spam Detection in Academic Environments: A Machine Learning Approach J Alqatawna, G Bilquise, A M. Al-Zoubi 2024 International Conference on Artificial Intelligence, Metaverse and … , 2025 2025 Citations: 3
Integrating ARAS with PyFWZIC to evaluate and benchmark patient-facing genetic services digital tools G Bilquise, S Ibrahim Neural Computing and Applications 36 (29), 18201-18222 , 2024 2024 Citations: 3
Data structures and algorithms with python T Kobbaey, D Xanthidis, G Bilquise Handbook of Computer Programming with Python, 207-272 , 2022 2022 Citations: 3
A blockchain-based vaccination model for COVID-19 and other infectious diseases T Kobbaey, G Bilquise, J Alqatawna, O Dashti 2022 8th International Conference on Information Technology Trends (ITT … , 2022 2022 Citations: 3
RECOMMENDING COLLEGE PROGRAMS TO STUDENTS USING MACHINE LEARNING AGF Allah, G Bilquise Journal of Theoretical and Applied Information Technology 100 (19), 5801-5812 , 2022 2022 Citations: 2
Would students accept virtual agents for academic advising? A fit, viability, and risk perspective S Ibrahim, G Bilquise, SEM Salhieh Interactive Technology and Smart Education 23 (2), 374-407 , 2026 2026