Jelena Lukić Nikolić began her academic journey in 2007, enrolling at the University of Belgrade, Republic of Serbia, Faculty of Economics. She earned her bachelor’s degree in 2011 in International Economics and Foreign Trade, followed by a master’s degree in 2012 in Business Administration, specializing in Organization and Human Resource Management. In 2017, she completed her PhD in Business Management at the same faculty, with a dissertation on the impact of Big Data technologies on organizational design.
EDUCATION
PhD in Economics, University of Belgrade, Faculty of Economics 2013 - 2017
Field: Business Management
Average grade: 9.67
Dissertation topic: The Impact of Big Data Technologies on Organizational Design of Companies
Master’s degree, University of Belgrade, Faculty of Economics 2011 - 2012
Field: Business Administration
Specialization: Organization and Human Resource Management
Average grade: 8.78
Master's thesis topic: Designing an organization that supports strategy using the Balanced Scorecard concept
Bachelor’s degree, University of Belgrade, Faculty of Economics 2007 - 2011
Field: International Economics and Foreign Trade
Specialization: Foreign Trade
Average grade: 9.09
RESEARCH, TEACHING, or OTHER INTERESTS
Organizational Behavior and Human Resource Management, Strategy and Management, Management of Technology and Innovation, Tourism, Leisure and Hospitality Management
1
Scopus Publications
937
Scholar Citations
16
Scholar h-index
29
Scholar i10-index
Scopus Publications
Counterparty credit risk closure: Challenges in big data era Proceedings of the 31st International Business Information Management Association Conference Ibima 2018 Innovation Management and Education Excellence Through Vision 2020, 2018
RECENT SCHOLAR PUBLICATIONS
The impact of marital and parental status on burnout and well-being among hospitality employees P Labus, B Ostojić, NJ Lukić The European Journal of Applied Economics 23 (1), 113-125 , 2026 2026
The Future of Digital Transformation in Business Processes: Analyzing Online Banking Usage and Client Satisfaction in Serbia J Lukić Nikolić, B Dudić, S Lazarević, E Benova, B Carić IPSI Transaction on Internet Research 22 (1), 43-52 , 2026 2026
The impact of demographic factors on user perceptions of online banking applications: A study of efficiency, availability, and ease of contact NJ Lukić Bankarstvo 54 (3), 10-45 , 2025 2025
Transformacija karijera u digitalnom dobu: uticaj savremene tehnologije na profesionalni razvoj A Ranđelović, J Lukić Nikolić Dejanović, A., Maksimović Sekulić, N. (urednici), Međunarodna naučna … , 2025 2025
Boreout syndrome: A hidden threat to employee well-being, organizational health and climate in the digital age J Lukić Nikolić, C Ramendran, S Lazarević Međunarodna naučna konferencija Mediji i ekonomija, 469-476 , 2025 2025
Sustainability in sports: Management and organizational lessons from Forest Green Rovers V Mirković, J Lukić Nikolić, B Dudić Dudić, B., & Premović, J. (Eds.), Proceedings – The Sixht International … , 2025 2025
The leadership role of sports coaches in promoting ESG principles and sustainability J Lukić Nikolić, B Dudić, V Mirković Dudić, B., Premović, J. (Eds.), Proceedings - Fifth International Scientific … , 2025 2025
Social loafing and team member behavior in contemporary business environment: Key insights for leaders and managers J Lukić Nikolić, S Lazarević Tanović, P. (Ed.), Book of Proceedings from Annual conference on Challenges … , 2025 2025
The coach’s soft power: Communication skills as a key to developing sports teams and athletes J Lukić Nikolić Agora International Journal of Juridical Sciences 19 (1), 192-202 , 2025 2025
The future of work in Banking 5.0: Examining the impact of automation and artificial intelligence on employees in Serbian banks J Lukić Nikolić, S Andrian Sredojević Economy and Market Communication Review - EMC Review 15 (1), 127-143 , 2025 2025
The application of robots in the tourism and hospitality industry: A bibliometric analysis D Garabinović, J Lukić Nikolić Teme - journal for social sciences 49 (2), 319-340 , 2025 2025 Citations: 1
An Empirical Study of the Glass Ceiling’s Impact on Gender Equality and Career Opportunities in the Food and Beverage Sector J Lukić Nikolić, P Labus Stanovništvo 63 (1), 51-72 , 2025 2025 Citations: 2
The Mediating Role of Employee Engagement in the Relationship Between Organizational Climate and Turnover Intention: A Study among Hospitality Employees P Labus, J Lukić Nikolić Journal of East European Management Studies 30 (4), 49104 , 2025 2025
Online banking in Serbia: An analysis of consumer preferences and the need for traditional banking services NJ Lukić Bankarstvo 54 (1), 12-39 , 2025 2025
EVALUACIJA I NAGRAĐIVANJE TIMSKIH PERFORMANSI U USLOVIMA SAVREMENOG POSLOVANJA: VEŠTAČKA INTELIGENCIJA I IMPLIKACIJE ZA LIDERE I MENADŽERE J Lukić Nikolić, K Knežević SKEI–MEĐUNARODNI INTERDISCIPLINARNI ČASOPIS 5 (2), 94-104 , 2024 2024
The mediating role of the glass-ceiling phenomenon in the relationship between career opportunities and employee engagement within the hospitality J Lukić Nikolić, P Labus Hotel and Tourism Management 12 (2), 25-39 , 2024 2024 Citations: 1
Sustainability and organizational behavior in the banking sector in contemporary business environment: Case studies of sustainable banks J LUKIĆ-NIKOLIĆ Bankarstvo 53 (2-3), 224-257 , 2024 2024
Managing the artificial intelligence driven banking transformation: A case study of JPMorgan Chase NJ Lukić Bankarstvo 53 (2-3), 54-85 , 2024 2024 Citations: 1
Catalysts for Change: Leadership's Pivotal Role in Designing Sustainable Organizations in Contemporary Business Environment J Lukić Nikolić The Impact of the Quality of Institutions on Sustainable Development., 113-127 , 2024 2024
The impact of the public health crisis caused by the pandemic of gender inequalities in the labor market in Serbia I Ostojić, P Petrović, J Lukić Nikolić International Scientific Conference „Towards a Better Future: Gender … , 2024 2024
MOST CITED SCHOLAR PUBLICATIONS
Key characteristics of organizational structure that supports digital transformation V Mirković, J Lukić, S Lazarević, Ž Vojinović International Scientific Conference Strategic Management and Decision … , 2019 2019 Citations: 95
Building and nurturing trust among members in virtual project teams JM Lukić, MM Vračar Strategic Management-International Journal of Strategic Management and … , 2018 2018 Citations: 78
Employer Branding and Employee Value Proposition for Generation Z in Digital Economy J Lukić Nikolić, S Lazarević Marketing, 203-214 , 2023 2023 Citations: 42
Sources of workplace stress in service sector organisations JM Lukić, SL Lazarević Facta Universitatis, Series: Economics and Organization, 217-229 , 2018 2018 Citations: 40
Team learning processes and activities in organization: A case study S Lazarević, J Lukić Economic Themes 56 (3), 301-319 , 2018 2018 Citations: 40
Angažovanost zaposlenih sa organizacionim ponašanjem i menadžmentom ljudskih resursa J Lukić Nikolić ISBN 978-86-87677-25-8 376, Beograd: Visoka škola modernog biznisa , 2021 2021 Citations: 35
The impact of digital technologies on employee engagement: Case study of Company “A” in Serbia J Lukić Nikolić The European Journal of Applied Economics 20 (2), 29-40 , 2023 2023 Citations: 32
Reshaping Banking Industry Through Digital Transformation V Mirković, J Lukić, V Martin FINIZ 2019-Digitization and Smart Financial Reporting, 31-36 , 2019 2019 Citations: 32
The impact of information and communication technology on decision making process in the big data era J Lukić Megatrend review 11 (2), 221-233 , 2014 2014 Citations: 31
Building Smart Organization Throught Learning and Development of Employees J Lazarević, S., Lukić Creative Education for Employment Growth, monography from The Fourth … , 2015 2015 Citations: 29
The Successfulness of Crisis Management Teams’ Response to Crisis Caused By COVID-19 Pandemic S Lukić, J., Jaganjac, J., Lazarević Ekonomika preduzeća 68 (7-8), 545-556 https://www.ses.org.rs/upload , 2020 2020 Citations: 28
The impact of big data technologies on competitive advantage of companies JL Nikolić Facta Universitatis-Economics and Organization 14 (3), 255-264 , 2017 2017 Citations: 26
A holistic approach to workplace stress management J Lukić, S Lazarević School of Business 1 (2019), 130-144 , 2019 2019 Citations: 21
New organizational forms supported by the information and communication technology: the case of Serbian ICT industry M Petković, J Lukić Facta Universitatis, Series: Economics and Organization, 101-115 , 2014 2014 Citations: 20
Managing employees in a virtual enterprise M Petković, A Orelj, J Lukić Singidunum University International Scientific Conference - Impact of … , 2014 2014 Citations: 20
NEW JOB POSITIONS AND RECRUITMENT OF EMPLOYEES SHAPED BY BLOCKCHAIN TECHNOLOGIES B Lukić, J., Hadžib, S., Ostojić Fourth International Scientific Business Conference LIMEN 2018, 314-320 , 2018 2018 Citations: 16
The impact of information and communication technology on human resources S Lazarević, J Lukić Sinteza 2016: International Scientific Conference on ICT and E-business … , 2016 2016 Citations: 16
Public-Private Partnerships: Interorganizational Design as Key Success Factor J Petković, M., Djedović-Negre D., Lukić Management, 77: 1-11 , 2015 2015 Citations: 16
The impact of employee engagement on organizational agility in the digital age: A case study of the software development company LN Jelena, B Dudić, V Mirković International Review, 15 , 2024 2024 Citations: 14
UTICAJ INFORMACIONE TEHNOLOGIJE NA DIZAJN ORGANIZACIJE: PRIMER ORGANIZACIJE U ZDRAVSTVU. M Petković, J Lukić Sociologija/Sociology: Journal of Sociology, Social Psychology & Social … , 2013 2013 Citations: 14
RESEARCH OUTPUTS (PATENTS, SOFTWARE, PUBLICATIONS, PRODUCTS)
IPA II Cross-Border Cooperation Programme Serbia - North Macedonia
“Rural Tourism – A New Perspective on Youth Mobility”, during 2023
Role: Research Team Leader
Responsibilities: designing and preparing surveys, leading field research activities, data entry and analysis, writing reports and presenting results
IPA 2014 “Social Enterprises for Youth Potential Development”, during 2019 and 2020
Role: Author of Educational Materials (Handbooks)
Key responsibilities: Developed educational materials and served as a lecturer during training sessions for high school teachers. Additionally, participated as a member of the jury in the Social Entrepreneurship competition.
Leader of research team, „City Branding“ project since 2017
Focus: City branding for Vranje, Bijeljina, Šamac, Vučje, and Kratovo
Responsibilities: Led a research team in field research and developing branding strategies and promotional initiatives.
Project „Employee satisfaction, commitment and work engagement“ since 2017
Role: Author of the project
Responsibilities: Conducted the project in collaboration with the interested parties (clients) focusing on employee engagement and organizational commitment.
CONSULTANCY
Udemy Instructor since July 2025
Course „Effective communication skills for Sports Coaches“:
SOCIAL, ECONOMIC, or ACADEMIC BENEFITS
Cooperation with Other Higher Education Institutions
• Erasmus+ Mobility Program Participant
Teaching Mobility, May 27, 2024 – May 31, 2024
Faculty of Mediterranean Business Studies, Tivat, Adriatik University Bar
Course: Fundamentals of Management
Staff Mobility
Lavoslav Ružička Polytechnic, Vukovar, Republic of Croatia, December 2018 and June 2021
• Visiting Lecturer
Faculty of Information Studies, Novo Mesto, Republic of Slovenia, May 2021
Participated in the project Shorter and Longer Visits of Foreign Experts and Higher Education Teachers to Slovenian Higher Education Institutions (2019-2022), No. C3330-20-953006.
