MARK KASA

@ucsiuniversity.edu.my

Hospitality & Tourism Management
UCSI University Malaysia

RESEARCH INTERESTS

Hospitality & Tourism Management, Human Resource Management, Positive Psychology, Emotional Intelligence, Business and Management
433

Scholar Citations

11

Scholar h-index

13

Scholar i10-index

RECENT SCHOLAR PUBLICATIONS

  • Playful Work Design (PWD) and Flow: A Critical Review of Theory, Research Gaps, and Future Directions
    M Kasa, SLO Lim, Z Hassan, C Yii
    International Journal of Academic Research in Business and Social Sciences … , 2025
    2025
    Citations: 1
  • The Relationship between Job Empowerment and Employee Retention: The Mediating Role of Flow Experience.
    M Kasa, Z Hassan, S Lim, D Kartini
    Pakistan Journal of Life & Social Sciences 22 (2) , 2024
    2024
    Citations: 1
  • Organizational Justice & Work Climate of Hotel Employees in Sarawak, Malaysia
    M Kasa, Z Hassan
    Cultural Landscape Insights 2 (1), 1-7 , 2024
    2024
  • Human resource practices, organizational commitment, and turnover intention among bank employees in Sarawak, Malaysia (early view)
    M Kasa, S Kichin, Z Hassan, S Poh, N Ramli
    Asian Academy of Management Journal , 2023
    2023
    Citations: 20
  • Job Hopping among Millennial Journalists: Sharing Malaysian Experiences
    S Haidir, Z Hassan, M Kasa, S Sabil
    Sciences 13 (3), 597-615 , 2023
    2023
    Citations: 10
  • Researching the customer’s perception on EMS implementation in selected choice of hotels in Malaysia: A preliminary study on Theoretical, Methodological and Empirical Assessment
    H Hamzah, SS Hashemi, M Kasa
    International Journal Of Tourism 1 (2), 42-53 , 2022
    2022
  • The Relationship of Work Life Balance and the Quality of Life among Employees Studying Part Time.
    AT Dyg Siti Nurshamira, H Zaiton, M Kasa, S Surena, ...
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 37
  • Exploring Antecedents of Turnover Intention Among Generation Y Employees in Construction Industry
    NSA Safian, Z Hassan, M Kasa, NFA Bandar, NN Md Nor
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 13
  • Exploring Mentoring Skills to Assist New Nurses: Mentors’ and Mentees’ Perspectives
    SF Tie, Z Hassan, M Kasa, RV Balang, SM Abdullah
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 21
  • The Relationship of Human Resource Practices (HRP) Constructs With Turnover Intention Among Employees in Sarawak, Malaysia
    M Kasa, CM Leong, J Pudun, S Poh, N Ramli
    Research in World Economy 12 (1), 43-55 , 2021
    2021
    Citations: 7
  • Mediating Role of Boredom in the Workplace on Turnover Intention: A Proposed Framework
    M Teng, Z Hassan, M Kasa, NN Md Nor, NF Abdullah Bandar, R Ahmad
    International Journal of Academic Research in Business and Social Sciences … , 2020
    2020
    Citations: 13
  • The Antecedents of Smartphone Technology Addiction among Hotel Employees
    M Kasa, U Ong, N Ramli, H Hamzah
    International Journal of Academic Research in Business and Social Sciences … , 2020
    2020
  • Learning for Chefs as a Development Tool for Lifelong Learning
    M Kasa, C Wan, QL Leong, J Pudun
    Asian Journal of Research in Education and Social Sciences 2 (2), 77-83 , 2020
    2020
    Citations: 2
  • Competently skilled human capital through education for the hospitality and tourism industry
    M Kasa, J Kho, D Yong, K Hussain, P Lau
    Worldwide Hospitality and Tourism Themes 12 (2), 175-184 , 2020
    2020
    Citations: 33
  • Organizational Factors and Work-Life Balance among Policewomen in Sarawak: Emotion Based Coping Strategy as Mediator
    M Rosman, S Sabil, Z Hassan, M Kasa
    International Journal of Academic Research in Business and Social Sciences … , 2020
    2020
    Citations: 9
  • Sarawak Cuisine: An Overview and Its Identity
    C Wan, M Kasa, JM Pudun, N Ramli
    Journal of Tourism, Hospitality & Culinary Arts (JTHCA) 12 (3), 15-30 , 2020
    2020
    Citations: 10
  • Job Burnout and Job Engagement Dimensions Among Hotel Employees in Sarawak: What Is the Relationship?
    M Kasa, A Yatim, F Enchang, D Yong, N Ramli
    Research in World Economy 11 (6), 207 -212 , 2020
    2020
    Citations: 5
  • Sarawak Cuisine: An Overview and Its Identity
    CW Sageng, M Kasa, JM Pudun, N Ramli
    2020
  • Role Of Flow Between Job Demand And Job Resources Among The Hotel Employees In Sarawak
    M Kasa, Z Hassan, J Ng, AH Busari, N Md Nor
    International Journal of Business & Society 21 (1), 168 , 2020
    2020
    Citations: 6
  • Determinants of Entrepreneurial Intention among Private University Students in Sarawak: Personal Traits as Moderator.
    M Kasa, Z Hassan, S Kichin, JJ Yii
    International Journal of Academic Research in Business & Social Sciences 9 … , 2019
    2019

MOST CITED SCHOLAR PUBLICATIONS

  • The Role of Flow between Burnout and Organizational Citizenship Behavior (OCB) among Hotel Employees in Malaysia
    M Kasa, Z Hassan
    Procedia-Social and Behavioral Sciences 211, 199-206 , 2015
    2015
    Citations: 53
  • Antecedent and Consequences of Flow: Lessons for Developing Human Resources
    M Kasa, Z Hassan
    Procedia-Social and Behavioral Sciences 97, 209-213 , 2013
    2013
    Citations: 39
  • The Relationship of Work Life Balance and the Quality of Life among Employees Studying Part Time.
    AT Dyg Siti Nurshamira, H Zaiton, M Kasa, S Surena, ...
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 37
  • Competently skilled human capital through education for the hospitality and tourism industry
    M Kasa, J Kho, D Yong, K Hussain, P Lau
    Worldwide Hospitality and Tourism Themes 12 (2), 175-184 , 2020
    2020
    Citations: 33
  • Flow Experience and Organizational Citizenship Behaviour among Hotel Employees: Moderating Effect of Socio-Cultural Factor
    M Kasa, Z Hassan
    Procedia-Social and Behavioral Sciences 224, 101-108 , 2016
    2016
    Citations: 28
  • The Relationship of Burnout Dimensions with Organizationizational Citizenship Behavior (OCB) among Bank Employees in Sarawak: Mediating Role of Flow Experience
    M Kasa, Z Hassan
    International Journal of Business and Society 18 (S4), 685-691 , 2017
    2017
    Citations: 22
  • Exploring Mentoring Skills to Assist New Nurses: Mentors’ and Mentees’ Perspectives
    SF Tie, Z Hassan, M Kasa, RV Balang, SM Abdullah
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 21
  • Human resource practices, organizational commitment, and turnover intention among bank employees in Sarawak, Malaysia (early view)
    M Kasa, S Kichin, Z Hassan, S Poh, N Ramli
    Asian Academy of Management Journal , 2023
    2023
    Citations: 20
  • Exploring Antecedents of Turnover Intention Among Generation Y Employees in Construction Industry
    NSA Safian, Z Hassan, M Kasa, NFA Bandar, NN Md Nor
    International Journal of Academic Research in Business and Social Sciences … , 2021
    2021
    Citations: 13
  • Mediating Role of Boredom in the Workplace on Turnover Intention: A Proposed Framework
    M Teng, Z Hassan, M Kasa, NN Md Nor, NF Abdullah Bandar, R Ahmad
    International Journal of Academic Research in Business and Social Sciences … , 2020
    2020
    Citations: 13
  • Burnout and Flow with Moderating Effect of Individualism/Collectivism. A Study in Malaysian Hotel Industry
    M Kasa, Z Hassan
    Procedia-Social and Behavioral Sciences 219, 416-423 , 2016
    2016
    Citations: 12
  • Job Hopping among Millennial Journalists: Sharing Malaysian Experiences
    S Haidir, Z Hassan, M Kasa, S Sabil
    Sciences 13 (3), 597-615 , 2023
    2023
    Citations: 10
  • Sarawak Cuisine: An Overview and Its Identity
    C Wan, M Kasa, JM Pudun, N Ramli
    Journal of Tourism, Hospitality & Culinary Arts (JTHCA) 12 (3), 15-30 , 2020
    2020
    Citations: 10
  • Organizational Factors and Work-Life Balance among Policewomen in Sarawak: Emotion Based Coping Strategy as Mediator
    M Rosman, S Sabil, Z Hassan, M Kasa
    International Journal of Academic Research in Business and Social Sciences … , 2020
    2020
    Citations: 9
  • The Relationship Between Workload and Students' Disruptive Behaviors With Turnover Intention Among Academics of Private HIgher Education Institutions: Boredom At Workplace as …
    M Teng, Z Hassan, M Kasa, NFA Bandar, R Ahmad, NNM Nor
    International Journal of Business and Society 18 (S4), 828-837 , 2018
    2018
    Citations: 9
  • Mediating Role of Flow in the Relationship Between Job Characteristic and Job Burnout on Work-Family Conflict: A Study on the Hotel Industry in Sarawak.
    M Kasa, Z Hassan
    Asian-Pacific Science Review 19 (3), 255-261 , 2019
    2019
    Citations: 8
  • The Relationship between Employee Attitude Towards Training and Employee Retention in Telecommunication
    SC Jwu, Z Hassan, SM Abdullah, M Kasa
    Journal of Cognitive Sciences & Human Development 4 (1), 1-14 , 2018
    2018
    Citations: 8
  • Does Flow Experience Really Matter among Hotel Employees in Sarawak?
    M Kasa, Z Hassan, A Yatim
    International Journal of Engineering & Technology 7 (3.30), 11-14 , 2018
    2018
    Citations: 8
  • EXAMINING KNOWLEDGE TRANSFER AND CONVERSION USING SECI MODEL AS LENSES: A STUDY OF INTERACTION AMONG LOCAL MALAYSIAN ENTREPRENEURS AND INDONESIAN CROSS-BORDER ENTREPRENEURS IN …
    IJ Hutasuhut, H Usop, S Ahmad, S Sabil, M Kasa
    Global Business and Management Research: An International Journal 10 (2 … , 2018
    2018
    Citations: 8
  • The Relationship of Human Resource Practices (HRP) Constructs With Turnover Intention Among Employees in Sarawak, Malaysia
    M Kasa, CM Leong, J Pudun, S Poh, N Ramli
    Research in World Economy 12 (1), 43-55 , 2021
    2021
    Citations: 7