MARGARIDA MARIA MENDES RODRIGUES

@sapo.pt

Servidor de Apontadores Portugueses Online



                 

https://researchid.co/mrodrigues
66

Scopus Publications

Scopus Publications

  • Clusters as a Mechanism of Sharing Knowledge and Innovation: Case Study from a Network Approach
    Mário Franco, Lurdes Esteves, and Margarida Rodrigues

    SAGE Publications
    Following a network approach, this study aims to understand the potential of inter-organizational relationships in clusters for sharing knowledge and innovation. To this end, qualitative research of an exploratory nature was undertaken, with the information being gathered through interviews with owners and managers of small and medium-sized family enterprises belonging to an agro-industrial cluster in Portugal. Through content analysis, the results obtained showed that clustering 1 promotes the publicizing and internationalization of products and has an impact on small and medium-sized enterprises’ (SME) results. The importance of the cluster’s action regarding innovation was also confirmed, and so was its potential as a catalyst for the sharing of knowledge. Business-people’s attitude and relational competences, particularly trust, mutual help and having an open mind, were found to be essential factors for successful network functioning and the clustering process. Therefore, this study contributes to the developing existing theory by analysing clustering as inter-organizational networks of sharing knowledge and innovation activities in the light of the network theory and its association with resource-based and knowledge-sharing theories.

  • The role of organisational culture in university–firm cooperation: multiple case studies
    Rafael Sartor de Oliveira, Mário Franco, and Margarida Rodrigues

    Emerald
    Purpose Cooperative agreements between universities and firms (U–F) have gained prominence. However, the literature on organisational culture and the formation of cooperation agreements is scarce. This study aims to analyse, from the perspective of the managers of small- and medium-sized enterprises (SMEs) and those in charge in universities, the perceptions of the influence of organisational culture on this type of U–F cooperation. Design/methodology/approach To this end, multiple case studies were adopted, involving cooperation agreements between a Portuguese and eight SMEs incubated in UBImedical. Semi-structured interviews were used to gather information, aiming to understand the meaning, importance and possible obstacles caused by organisational culture in this U–F cooperation agreement. Findings Content analysis of the results obtained leads to the conclusion that cultural compatibility is a crucial factor for successful U–F cooperation. The exchange of knowledge, mutual trust and flexibility between those involved are identified as key determinants to build shared norms that allow a more productive, assertive union. Practical implications The study represents an important tool to support SME managers and those in charge of universities, as the evidence obtained can help them to define policies and actions with regard to the U–F cooperation process. More precisely, these SME and university managers could give more attention to culture in future cooperation agreements. Originality/value This study advances understanding of the role of organisational culture in a cooperation agreement since this was a gap identified in the literature on the topic. It also contributes to the existing body of work on U–F cooperation, demonstrating that organisational culture is considered important by partners in these agreements and should be adjusted towards compatible alignment of each party’s expectations.

  • Artificial intelligence: threat or asset to academic integrity? A bibliometric analysis
    Margarida Rodrigues, Rui Silva, Ana Pinto Borges, Mário Franco, and Cidália Oliveira

    Emerald
    Purpose This study aims to address a systematic literature review (SLR) using bibliometrics on the relationship between academic integrity and artificial intelligence (AI), to bridge the scattering of literature on this topic, given the challenge and opportunity for the educational and academic community.Design/methodology/approach This review highlights the enormous social influence of COVID-19 by mapping the extensive yet distinct and fragmented literature in AI and academic integrity fields. Based on 163 publications from the Web of Science, this paper offers a framework summarising the balance between AI and academic integrity.Findings With the rapid advancement of technology, AI tools have exponentially developed that threaten to destroy students' academic integrity in higher education. Despite this significant interest, there is a dearth of academic literature on how AI can help in academic integrity. Therefore, this paper distinguishes two significant thematical patterns: academic integrity and negative predictors of academic integrity.Practical implicationsThis study also presents several contributions by showing that tools associated with AI can act as detectors of students who plagiarise. That is, they can be useful in identifying students with fraudulent behaviour. Therefore, it will require a combined effort of public, private academic and educational institutions and the society with affordable policies.Originality/value This study proposes a new, innovative framework summarising the balance between AI and academic integrity.

  • A Bibliometric Study About the Rural Creative Class: Proposal of a Conceptual Framework and Future Agenda
    Margarida Rodrigues, Cidália Oliveira, MárioFranco, and Ana Daniel

    Springer Science and Business Media LLC
    AbstractThis study aims to carry out scientific and bibliometric mapping of the rural creative class. It analyses 57 articles retrieved from the Web of Science (WoS) database and resorts to bibliographic coupling using VOSviewer software to identify the main lines of research on this theme, before advancing new topics for future research. The results identify and classify the prevailing theoretical foci in this domain as follows: (i) Florida’s theory and rural areas; and (ii) Urban growth and the creative class. The main contribution of this study lies in showing the need to understand the effective operationalization of Florida’s model in rural areas, as a way to raise their sustained economic growth. In addition, network theory is necessary if used to explain the bridge between rural creativity and the place’s social capital. A conceptual framework is proposed for the development of rural or sparsely populated areas, presenting the challenge of its application by political decision-makers, as well as trend topics for a future agenda.

  • ORGANISATIONAL CULTURE AND BALANCED SCORECARD: AN EMPIRICAL STUDY IN PORTUGAL
    Cidália Oliveira, Margarida Rodrigues, Rui Silva, and Mário Franco

    Faculty of Economics, University of Split
    This study aims to identify and characterize the culture of the largest exporters without the Balanced Scorecard (BSC) and with the BSC implemented. In addition, it confirms whether there are different characteristics in the type of organizational culture of the largest exporters without the BSC and with the BSC. To achieve this objective, data were collected through questionnaires sent to the 250 largest exporters in Portugal. Multivariate statistical techniques were used to validate the research hypotheses. This research shows that the Adhocracy (turbulent management) culture type prevails in organizations without BSC, while the Market (productivity) culture type prevails in organizations with BSC. The study is based on the characterization of the culture type of the organizations. This characterization is significant because organizational culture shapes and differentiates organizations’ actions, goal definitions, and strategic objectives, which can affect organizational performance. Although recent literature has addressed organizational culture and performance monitoring in isolation, not many studies have been found that link the topics of organizational culture, BSC, and performance.

  • What is important to know about mumpreneurship? A bibliometric analysis
    Margarida Rodrigues, Ana Dias Daniel, and Mário Franco

    Emerald
    Purpose The past decade has seen growth in the number of businesswomen/mothers, known in the literature as mumpreneurs. As this is a recent, fragmented topic, no systematic literature review (SLR) has been carried out, justifying the objective defined here: scientific and bibliometric mapping of mumpreneurs. Design/methodology/approach To fulfil this aim, this SLR was supported by bibliometrics (performance analysis and scientific mapping) and the use of VosViewer software. A survey was conducted in Web of Science, and several documents were obtained dated between 2011 and 2021. Findings The results of this study show the existence of two clusters: Dilemma – motherhood and mumpreneurs, and the rise of the mumpreneur concept. The evidence obtained showed it is very important to address entrepreneurship from the perspective of entrepreneur-mothers, as at this stage of their lives, these women often find it difficult to reach a harmonious balance between work and family. Practical implications This study contributes to developing research in the area of entrepreneurship in general, and mumpreneurship in particular, through mapping the research done on the latter topic, as well as identifying its main contributions to theory and practice. Originality/value This study is innovative in underlining the relevance of mumpreneurship in the context of research in the area of entrepreneurship, and how this topic can be crucial to release women’s entrepreneurial potential.

  • Bibliometric approach to inclusive entrepreneurship: what has been written in scientific academia?
    Margarida Rodrigues, Rui Silva, Mário Franco, and Cidália Oliveira

    Emerald
    Purpose The year 2020 was heavily marked by an unprecedented pandemic affecting society as a whole. However, under-represented groups may have seen their financial and social situation affected differently from other groups. Thus, it was found that in the literature, the term inclusive entrepreneurship, which addresses these issues, was fragmented in view of its similarity and association with social entrepreneurship, inclusive business and sustainability. In this sense, this paper aims to map the scientific knowledge on this topic. Design/methodology/approach To fulfil this aim, a systematic literature review was supported by bibliometrics (performance analysis and scientific mapping) and by the use of the software Bibliometrix R and VoSviewer. Findings The results obtained show that in the Web of Science, there are 121 documents related to this topic whose content analysis revealed that they are distributed between sustainability, entrepreneurship and inclusive entrepreneurship in the close triple association. Practical implications The main contributions of this study are the connection established between the three concepts and the emergence of continuing to develop research on inclusive entrepreneurship, given its binary function: employment generation for disadvantaged groups and inclusive business creation. Originality/value The relevance of this bibliometric analysis stands out, providing the positioning of academics on the importance of leveraging emerging research on this topic, not only in poor countries but also in others.

  • The importance of intellectual capital in networks formed by start-ups
    Mário Franco, Diogo Neves, Heiko Haase, and Margarida Rodrigues

    Emerald
    Purpose This study aims to analyse the importance of intellectual capital (IC) in networks formed by start-ups, with a view to obtaining resources that individually they would be unable to acquire. Design/methodology/approach To achieve this aim, a qualitative approach was adopted, and within this, the case study method was used. The data-collecting instrument was the semi-structured interview, held with the business-people/managers of five start-ups present in an incubator (Startup Rém) based in Portugal, and with the person in charge of this incubator, together with observation and documentary analysis. Findings From content analysis, the results suggest that the business people recognise the presence of IC at the moment of creating their business and that this is a means to attain sustainability and, consequently, business survival. The results also show that in the absence of network formation, the relation between the incubator and the incubated firms can be affected and limited, interfering directly with firms’ use of IC. Practical implications This research aimed to highlight the importance of IC as an essential resource for business survival and sustainability and to encourage start-ups to regard networks as a way to share and convey knowledge. This study also intends to help firms understand the role of cooperation and mutual assistance in seeking sustainability and economic growth. Originality/value This study is innovative because it has filled the gaps identified in the literature, particularly the absence of studies on the importance of IC in networks formed by start-ups, and the study of the impact of IC on firms focussing on cooperation networks.

  • What exists in academia on work stress in accounting professionals: a bibliometric analysis
    Margarida Rodrigues, Cidália Oliveira, Ana Borges, Mário Franco, and Rui Silva

    Springer Science and Business Media LLC

  • The presence of women in family SMEs' succession process: a conceptual framework guided by gender perspective
    Mário Franco, Mayara Nagilla, and Margarida Rodrigues

    Emerald
    PurposeThis study aims to analyze how the presence of women is seen in family small and medium-sized enterprises’ (SMEs) succession process from the successors' perspective.Design/methodology/approachTo do so, the multiple case study method (qualitative approach) was used: five Brazilian SMEs and three Portuguese SMEs, and the data-collecting techniques were the online interview and documentary analysis. Data analysis was through content analysis using NVivo software.FindingsThe empirical evidence obtained led to the conclusion that the natural succession process is predominant in the family SMEs studied here. Although succession planning is present in some firms, these plans are informal and not rigid as regards deadlines. Nor do they present stages and tasks that could be considered as a planned succession.Practical implicationsThe study shows that successors do not see gender as a relevant criterion for the choice of successor. It is concluded that women's participation in family SME succession, even to a lesser extent, is still marked by gender inequality. So, this study provides directions to policymakers and researchers to focus on developmental programmes for the presence of women in family SMEs' succession process.Originality/valueAlthough some successors consider that these firms' performance may be different due to gender characteristics, others emphasize that management is the same. Therefore, this study provides the futuristic direction to policymakers, researchers and educators for focusing on the enhancement of women entrepreneurs which plays a crucial role in the family SMEs' succession process. Therefore, a conceptual framework is proposed that explains the articulation of different categories to understand the gender perspective in family firms' succession.

  • International universities-firms cooperation as a mechanism for environmental sustainability: a case study of EdgeWise
    João Marques, Mário Franco, and Margarida Rodrigues

    Emerald
    PurposeThis study aims to understand in what way international cooperation between universities and/or firms can be seen as a vehicle in the transfer of knowledge and innovation for implementation of environmentally sustainable practices.Design/methodology/approachTo do so, a qualitative approach was adopted, resorting to the case study method: the EdgeWise project. Data were obtained from interviews, documentation provided by partners and observation, and the content analysis technique was also used.FindingsThe results lead to the conclusion that this type of international cooperation is supported by solid dimensions, such as knowledge transfer and appropriate choice of partners. In addition, the dimension related to organisational culture is not considered a barrier in the cooperation process studied here, but rather as a form of learning among partners.Practical implicationsThe empirical evidence suggests that it will add value to the understanding of the various issues surrounding resources (water and energy) that differ from country to country. However, the administrative-bureaucratic dimension is identified as a barrier to this type of cooperation/project, with its analysis being suggested for future studies.Originality/valueThis innovative study shows that the literature and the case study made identified various dimensions; motivations, barriers and drivers, of knowledge transfer, choice of partners and organisational culture. In addition, this study contributes for international universities-firms cooperation in sustainability area.

  • The role of communication between partners in the process of strategic alliances: a systematic literature review
    Mariana Namen Jatobá, Mário Franco, and Margarida Rodrigues

    Emerald
    Purpose The formation of alliances between organisations is increasingly common, allowing firms to discover and ensure competitive advantages. This research paper aims to make a critical analysis of studies to understand the role of communication between partners in the process of strategic alliances. Design/methodology/approach A systematic literature review was carried out, using the Web of Science database to obtain data, associating the terms “communication” and “strategic alliances”, which resulted in 240 scientific articles (published between 1993 and March 2021). After data treatment using VOSviewer software and reading of the contents, the final sample consisted of 179 articles on the subject in question. Findings The conceptual limits, exploratory descriptive analysis of the data and content analysis of research methods are presented, with five clusters being identified. The results show growing academic interest in studying communication associated with strategic alliances, and authors’ main interest lies in understanding the critical success factors and the relation between communication and knowledge. Practical implications This study corroborates understanding of the future of alliances, assuming that learning is the main objective; trust is the factor determining success or failure; technology is the aggregating tool; culture affects the relation; and communication is not an end but a means to construct consolidated, long-lasting and high-performing strategic alliances. Originality/value This study is innovative in strategic alliances area. The research confirms that the main factor in forming alliances, in both emerging and international markets, is the learning intention. This fact reinforces the relevance of the learning made possible by this transfer of know-how through communication. In addition, this study gives critical understanding of how the process of communication between partners in an alliance must be distinct; i.e. it must be flexible enough to adjust to the stage in the alliance’s life cycle.

  • COVID-19: Financial Stress and Well-Being in Families
    Margarida Rodrigues, Rui Silva, and Mário Franco

    SAGE Publications
    In all areas of knowledge, research has shown the devastating effects of COVID-19, and the impact on families’ financial stress and well-being is one of them. Crises are predictors of families’ financial stress as they produce changes in their income and negative feelings, such as fear and demotivation, which affect well-being. This study analyses the financial and social impact of COVID-19 on families, supported by the ABCE-WB model, with data collection being the result of snowball sampling. The results obtained allow the conclusion that the current pandemic crisis has caused financial stress in families, to a greater or lesser degree, and caused feelings of fear and demotivation as consequences of the general lockdown. The empirical evidence also shows that these effects are positively associated with the perception of their level of well-being. The contribution of the study lies in corroborating the model used. Final considerations are presented together with the limitations and suggestions for future research.

  • How have smartness cities responded to the pandemic? An empirical study
    Margarida Rodrigues, Mário Franco, Cidália Oliveira, Ana Pinto Borges, and Rui Jorge Silva

    Elsevier BV


  • Entrepreneurial Attitude and Intention in Higher Education Students: What Factors Matter?
    Margarida Rodrigues, Rui Silva, and Mário Franco

    Walter de Gruyter GmbH
    Abstract This study seeks to understand the main factors predicting the future entrepreneurial attitude and intention of higher education students. To do so, a questionnaire was sent to a sample of 508 students at a higher education institution (HEI) in the central region of Portugal. From a structural equation model, the results show that students’ entrepreneurial attitude is influenced positively, and with statistical significance, by Entrepreneurial Benefits, Entrepreneurial Passion, Psychological Cognition Factors and Religion Beliefs. On the other hand, the factors/dimensions of Self-Confidence and Creativity are found not to have a statistically significant influence on the Entrepreneurial Attitude of the students studied. In turn, entrepreneurial attitude was a direct and mediated predictor of students’ entrepreneurial intention. The results of the study can explain the influence of important factors on students’ entrepreneurial attitude and intention, presenting relevant challenges for HEIs to develop and provide more courses and programmes aimed at entrepreneurship. Such initiatives are a way to motivate students to be future entrepreneurs, raising business development and growth in the economy in general, and the country in particular. This study also makes an important contribution to the literature on higher education students’ attitude towards entrepreneurship and its influence on their future entrepreneurial intention. People with a strong entrepreneurial attitude and intention are needed to allow development, growth and innovation in the business sector. These actions can motivate students to be future entrepreneurs raising the business development and growth of the economy in general.

  • How do social responsibility and social entrepreneurship generate value creation in pandemics?
    Rui Silva, Margarida Rodrigues, Mário Franco, Cidália Oliveira, and Nuno Sousa

    Emerald
    Purpose Using self-determination theory and individual social responsibility’s (ISRs) association with pure social entrepreneurship, this study aims to answer the following question: How and why have the different actors responded to the crisis caused by the pandemic? Design/methodology/approach Qualitative research (multiple case studies) was adopted, resorting to interviewees with seven economic and non-economic actors in the Portugal context. Findings The results obtained, using MAXQDA software, show that those carrying out actions of social responsibility have a high degree of self-determination and intrinsic motivation, and are true social entrepreneurs, which lets them improve the well-being of those around them. In addition, these individuals feel good about themselves by performing these actions, as they measure their performance by the social impact of their actions on society in general. Practical implications This study suggest there is a high awareness amongst people to exercise that responsibility in a voluntary way, through humanitarian initiatives and campaigns brought about especially by an unprecedented pandemic. In practice, people joining these initiatives motivate many others towards the causes, creating the will to continue in the future and satisfy unmet needs provoked by social crises. Originality/value This study is innovative because it is related to filling the gaps identified, mainly by carrying out an empirical study about ISR, rather than that of firms, where studies are more common.

  • Green Innovation in Small and Medium-Sized Enterprises (SMEs): A Qualitative Approach
    Margarida Rodrigues and Mário Franco

    MDPI AG
    In the face of drastic global climate change, the transition to a green economy is becoming increasingly important and it is understood as an opportunity to redesign and redefine business models, products and services, market approaches, forms of consumption, and production. Thus, this study aims to understand how small and medium-sized enterprises (SMEs) adhere to green innovation activities in the management of their business. To answer this objective, the qualitative approach (case study) was used with recourse to interview three SME owner-managers as data collection. From a content analysis, the results obtained show that green innovation is a focus of concern for managers but its operationalization has not proved easy. So two of the SMEs studied here have only implemented measures to recycle the waste produced by their daily activity, although they consider their transition to a green and sustainable business model to be important. The current macroeconomic scenarios reveal the urgent need for SMEs to change their traditional business models to a more sustainable model that involves their managers’ commitment to sustainable development objectives, supported by the green and circular economy, which requires reduction, reuse, and recycling that, as has been shown, still falls far short of expectations. This means that all business stakeholders must understand the reason for adopting green innovation.

  • The role of citizens and transformation of energy, water, and waste infrastructure for an intelligent, sustainable environment in cities
    Margarida Rodrigues and Mário Franco

    Emerald
    PurposeThis study aims to list indicators to allow construction of a ranking for environmental sustainability in towns and cities, in relation to energy and water consumption and the prevention, production and management of waste. A systematization of theoretical and empirical indices was elaborated, focused on this dimension.Design/methodology/approachThe results allow presentation of a ranking supported by multivariate statistical techniques – Exploratory Factor Analysis and Principal Component Analysis – confirming its scientific quality and robustness, with this being the main contribution of the study.FindingsThe analysis of the ranking revealed the great heterogeneity of towns and cities in Portugal, with the city of Lisbon and the town of Sardoal in the Top 20, suggesting that the achievement of the goal of environmental sustainability is proactively associated with the ability to articulate resources with infrastructure and the strategic and political will applied, being essential the appeal to the individual awareness of each citizen, even if the design of green infrastructures does not depend on citizens’ behavior. This means that redesigned green infrastructures may exist, but their success depends. In addition, cities are increasingly moving toward a circular economy articulated holistically with open and participatory governance.Practical implicationsThe empirical evidence obtained in the Portuguese context provides some implications for practice, by showing it is possible to counteract the negative effects of rapid urban growth and its environmental consequences in urban and non-urban areas.Originality/valueThe main contribution and innovation of this study lie in the presentation of empirical evidence that the population density of a city or town does not have a cause–effect relationship with its level of environmental sustainability.

  • The Pandemic and the Creative Performance of Cities: An Empirical Study in Portugal
    Margarida Rodrigues, Mário Franco, Cidália Oliveira, Ana Pinto Borges, and Rui Silva

    MDPI AG
    In a pandemic and post-pandemic environment, the consequences for the creative economy have been brutal and nefarious. Thus, this study aims to measure cities’ creativity performance, through a composite index, reported in the year 2021. In this sense, the results show that culture, the creative economy and enabling environment, as subdimensions of creativity, show that cities suffered a significant setback in their creative performance. However, this is currently being reversed so that creativity continues to contribute to the performance and growth of cities, whereby the formation of networks/partnerships as allies of the creative class and industries that characterise this dimension becomes even more important. This means that the creative class was one of the most affected by the pandemic, given that its activities are sustained mainly by the public, which corroborated recent studies. The study’s main contribution lies in the use of the Composite Index, in which it was concluded that creativity generates employment and wealth for a country’s economy. Finally, some limitations and avenues for future research were outlined.

  • Is it possible for leading companies to affect the control system of their subsidiaries?
    Margarida Rodrigues, Maria Do Céu Alves, Cidália Oliveira, Amélia Ferreira da Silva, and Rui Silva

    Informa UK Limited

  • The Drive to IEES School (DTIS) Company as an Alternative to Public Transport
    Margarida Rodrigues, Anabela Freitas, Tiago Pereira, José Luís Braga, and Isabel Borges

    Springer Nature Singapore

  • Constructing smarter and more sustainable urban ecosystems: a dynamic analysis of challenges and initiatives
    Maria I. R. P. R. Rodrigues, Fernando A. F. Ferreira, and Neuza C. M. Q. F. Ferreira

    Springer Science and Business Media LLC
    AbstractCities’ weaknesses have been revealed by their struggle to respond to current challenges (e.g., pandemic crises and population and urbanization exponential growth). Urban planners are thus increasingly concerned about implementing initiatives in their metropolises that favor a better present and future quality of life. In this context, cities need to become enablers of economic and social development and increased prosperity through the integration of technologies into projects promoting smarter and more sustainable urban ecosystems. These ecosystems are, however, highly complex due to their specificities and multifaceted nature, which makes analyzing them a difficult endeavor. Based on a constructivist and complementarity logic, this study sought to develop a multicriteria analysis model to support relevant decision-making processes in this study context. A panel of experts was recruited to create the analysis system using a combination of cognitive mapping and the decision-making trial and evaluation laboratory technique in an neutrosophic context. This approach overcomes various flaws identified in previous related research. The entire procedure focused on enhancing the experts’ learning through participation not only to structure the problem under analysis but also to identify and prioritize the factors and/or determinants of smartness and urban sustainability. The model provides a holistic, solid, and clear vision of the decision problem that fosters appropriate choices when creating and evaluating smart, sustainable urban ecosystems.

  • Barriers to service transition in an innovation ecosystem: a qualitative study
    Dênio Carneiro, Mário Franco, and Margarida Rodrigues

    Emerald
    PurposeThis study arises from the need to understand the servitization or service transition process in non-manufacturing firms and sets out from a taxonomy proposed in the literature (Lütjen et al., 2017). This study aims to identify the barriers to service transition in small and medium-sized enterprises (SME) participating in an innovation ecosystem and how these small firms can benefit from this strategy to develop in this scale.Design/methodology/approachA qualitative study was carried out based on multiple case studies, data being collected through semi-structured interviews with service business-people belonging to a science and technology park situated in an inland region of Portugal.FindingsFrom content analysis, the results obtained indicated a lack of specialized personnel as the main barrier and as a strategy to overcome this situation these companies turned to business cooperation. This means that good management of this cooperation increases the quality of the services provided, as inter-organizational networks, through participation in ecosystems, can secure a wider set of resources and capacities.Practical implicationsThis study shows that firms try out different service offers simultaneously and that innovation capacity increases constantly during service transition. Secondly, the study emphasizes the importance of innovation ecosystems, entrepreneurship, servitization and cooperation networks in promoting resilient and small ventures. Thus, this study can help owner-managers, SMEs and political decision-makers to make better informed decisions, which can be particularly relevant in scenarios of uncertainty and crisis.Originality/valueThis study draws conclusions in a little explored empirical area in the literature, challenging the widespread understanding that service transition is used only in manufacturing firms. This study provides clearer conceptual understanding of service transition from a network and relational perspective which, despite the perspective's relevance, still lacks research in the context of servitization.

  • Organisational agility: systematic literature review and future research agenda
    Mário Franco, Jaiandra Guimarães, and Margarida Rodrigues

    Informa UK Limited

RECENT SCHOLAR PUBLICATIONS