Assistant Professor & Research Supervisor, PG and Research Department of Commerce Pasumpon Muthuramalinga Thevar College, Melaneelithanallur, Tamilnadu
NSS Programme Officer, PMT College (2018–2021); served as Student Counselor.
Author of 5 ISBN books and Editor of 2 ISBN books.
160+ research articles published; 70+ papers presented in seminars and conferences.
Ph.D. Supervisor: 8 awarded, 3 pursuing; guided several M.Phil scholars.
Editorial Board Member/Reviewer for 7 journals.
Completed 4 SWAYAM online courses.
Delivered 60+ guest lectures and 20 Pattimandram speeches across Tamil Nadu.
Extensive administrative experience, professional association involvement, and motivational writing in print media.
EDUCATION
M.Com., M.Phil., Ph.D., SET (Commerce).,
MBA., Ph.D., SET (Management)., MHRM.,
M.Sc(Yoga)., M.Sc (Psychology)., M.A (Tamil)., PGDCA.,
RESEARCH, TEACHING, or OTHER INTERESTS
Business, Management and Accounting, Marketing, Tourism, Leisure and Hospitality Management, Multidisciplinary
717
Scholar Citations
4
Scholar h-index
2
Scholar i10-index
RECENT SCHOLAR PUBLICATIONS
The Strategic Impact of AI on Bank CRM: Applications, Benefits and Future Governance S JEYAKUMAR BANKING FINANCE 39 (04), 37-43 , 2026 2026
IMPACT OF AI IN COMMERCE & INDUSTRY DS Jeyakumar 2026
ARTIFICIAL INTELLIGENCE IN TOURISM: A STATISTICAL ANALYSIS OF CUSTOMER SATISFACTION AND USAGE PATTERNS RGDS Jeyakumar IMPACT OF AI IN COMMERCE & INDUSTRY, 238-245 , 2026 2026
ROLE OF AI CHATBOTS IN ENHANCING TRAVELER SATISFACTION AND DECISION-MAKING IN TOURISM SJN SARANYA IMPACT OF AI IN COMMERCE & INDUSTRY, 57-69 , 2026 2026
ADOPTION OF ARTIFICIAL INTELLIGENCE IN HOSPITALS: A STUDY ON DOCTORS’ SATISFACTION AND SERVICE QUALITY DSSADS Jeyakumar IMPACT OF AI IN COMMERCE & INDUSTRY, 246-252 , 2026 2026
The Role of Generative AI and Hyper-Personalised Banking Experiences in Enhancing Customer Service in Banks: A Conceptual Study S Jeyakumar Vinimaya 46 (2), 42-59 , 2025 2025
THE IMPACT OF AI: ADVANCING ACCURACY AND EFFICIENCY IN THE BANKING INDUSTRY DS Jeyakumar International Research Journal of Education and Technology 7 (03), 1037-1050 , 2025 2025 Citations: 1
The Role of Generative AI and Hyper-Personalised Banking Experiences in Enhancing Customer Service in Banks: A Conceptual Study S Jeyakumar Vinimaya 46 (No. 2), 42-59 , 2025 2025
IMPACT OF AI-ENABLED CHATBOTS ON TOURIST SATISFACTION AND DECISION-MAKING S Jeyakumar 2025 Citations: 4
ANALYSING THE CHALLENGES ENCOUNTERED BY HERITAGE TOURISTS IN TAMIL NADU: A FACTOR ANALYSIS MMS Jeyakumar AFRICAN JOURNAL OF BIOLOGICAL SCIENCE 6 (Si4), 15-22 , 2024 2024
Assistant Professor Department of Commerce V Sundarraj Bharathiar University, Coimbatore , 2024 2024
Problems Faced by the Tourists in Tamilnadu–A Study with Special Reference to Heritage Tourism M Maharaja, S Jeyakumar International Journal on Recent and Innovation Trends in Computing and … , 2023 2023 Citations: 1
Destination Image Analysis of Spiritual Destination in India – From the Perspective of Attractions DSJA Shenbagaraj International Journal of Humanities, Law and Social Sciences 9 (1), 79-88 , 2022 2022
Purchase Behavior towards Green Products among Rural and Urban Women Consumers DSJV Lavanya International Journal of Food and Nutritional Sciences (IJFANS) 11 (12 … , 2022 2022
Analysis Of Comparison Of Socio-Economic factors and rural Women Consumers Purchase Behavior Towards Green Products DSJV Lavanya International Journal of Food and Nutritional Sciences (IJFANS) 11 (12 … , 2022 2022
A Study on Socio economic Variables and the Objectives of Foreign Tourist Tour Programmes with Reference to Tamil Nadu DSJA Krishnakumar International Journal of Food and Nutritional Sciences (IJFANS) 11 (5), 239-252 , 2022 2022
Examine the Socio economic Status of Foreign Tourist in Tamil Nadu DSJA Krishnakumar International Journal of Food and Nutritional Sciences (IJFANS) 11 (6), 688-697 , 2022 2022
SATISFACTION OF SPIRITUAL TOURISTS ON ACCOMMODATION FACILITIES- IN AND AROUND THE SELECTED SPIRITUAL CENTERS IN TAMILNADU ASDS JEYAKUMAR RABINDRA BHARATI JOURNAL OF PHILOSOPHY 23 (3), 143-155 , 2022 2022
DESTINATION IMAGE ANALYSIS OF SPIRITUAL DESTINATIONS IN INDIA – FROM THE PERSPECTIVE OF ATTRACTIONS ASDS JEYAKUMAR International Journal of humanities, Law and Social Sciences 9 (1), 79-88 , 2022 2022
Customer Services in Commercial Banks S Jeyakumar ABS Books , Delhi , 2021 2021
Production and marketing of chillies A Subbiah, S JeyAkumAr Facts You 29 (6), 1-19 , 2009 2009 Citations: 13
Consumer Durables Rural India Calling S Jeyakumar Market Survey Facts For You, 13-17 , 2010 2010 Citations: 5
Cotton: White gold of India A Subbiah, S Jeyakumar Market Survey , 2009 2009 Citations: 5
IMPACT OF AI-ENABLED CHATBOTS ON TOURIST SATISFACTION AND DECISION-MAKING S Jeyakumar 2025 Citations: 4
Sustainable Agriculture in India - An Overview S Jeyakumar Kurukshetra 59 (9), 26 - 29 , 2011 2011 Citations: 4
Customer service in commercial banks in India: a study with reference to core banking A Subbiah, S Jeyakumar Retrieved May 14, 2014 , 2010 2010 Citations: 3
Customer service of commercial bank-a theoretical view JS Subbiah, S Jeyakumar Banking Finance 22 (8), 5-9 , 2009 2009 Citations: 3
Service Sectors in India: Issues, Challenges and Opportunities S Jeyakumar, V Muttukkumār ABS Books , 2019 2019 Citations: 2
Green Tourism Practice - Need of the Hour VLS Jeyakumar Service Sectors in India Issues, Challenges & Opportunities, 268 - 276 , 2019 2019 Citations: 2
Problems of tourists on Pilgrimage tourism in Tamil Nadu S Jeyakumar, S Rajaram Perspectives of Innovations, Economics and Business 16 (2), 104-116 , 2016 2016 Citations: 2
Pharmaceuticals A Sunrise Industry S Jeyakumar Facts For You, 13 - 16 , 2010 2010 Citations: 2
Agricultural Insurance in India–Problems and Suggestions S Jayakumar, A Subbiah The Insurance Times 29 (4), 23-26 , 2009 2009 Citations: 2
Cotton: White gold of India in market survey A Subbiah, S Jeyakumar Facts For You Magazine , 2009 2009 Citations: 2
THE IMPACT OF AI: ADVANCING ACCURACY AND EFFICIENCY IN THE BANKING INDUSTRY DS Jeyakumar International Research Journal of Education and Technology 7 (03), 1037-1050 , 2025 2025 Citations: 1
Problems Faced by the Tourists in Tamilnadu–A Study with Special Reference to Heritage Tourism M Maharaja, S Jeyakumar International Journal on Recent and Innovation Trends in Computing and … , 2023 2023 Citations: 1
A study on socio economic factors and promotion of pilgrimage tourism in Tamil Nadu S Jeyakumar, S Rajaram International Journal of Management Research and Review 6 (11), 1605-1615 , 2016 2016 Citations: 1
The Strategic Impact of AI on Bank CRM: Applications, Benefits and Future Governance S JEYAKUMAR BANKING FINANCE 39 (04), 37-43 , 2026 2026
IMPACT OF AI IN COMMERCE & INDUSTRY DS Jeyakumar 2026
ARTIFICIAL INTELLIGENCE IN TOURISM: A STATISTICAL ANALYSIS OF CUSTOMER SATISFACTION AND USAGE PATTERNS RGDS Jeyakumar IMPACT OF AI IN COMMERCE & INDUSTRY, 238-245 , 2026 2026