Ramkumar Dhanasekaran

@smgacw.org

Assistant Professor of Business Administration
Sri Meenakshi Government Arts College for Women (A)

Ramkumar Dhanasekaran


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https://researchid.co/ramkumar.smgacw
206

Scholar Citations

6

Scholar h-index

4

Scholar i10-index

RECENT SCHOLAR PUBLICATIONS

  • Essentials of Services Marketing
    D Ramkumar, S Ramesh
    Vijay Nicole Imprints , 2025
    2025
  • E-Commerce
    D Ramkumar, N Poorna Chelvan, S Ramesh
    Vijay Nicole Imprints , 2025
    2025
  • Emotional Intelligence
    H Samuel Thavaraj, D Ramkumar
    Vijay Nicole Imprints , 2024
    2024
  • Basics of Event Management
    D Ramkumar
    Vijay Nicole Imprints , 2024
    2024
  • Biological Aspects in Consumer Behaviour
    L Srinivasan, D Ramkumar, SD Babu
    Biological Forum - An International Journal 15 (4), 1024-1027 , 2023
    2023
    Citations: 1
  • Effect of Emotional Intelligence Competencies on Academic Performance amid College Students: A Strategic Approach
    S Ramesh, HS Thavaraj, D Ramkumar
    EPRA International Journal of Economics, Business and Management Studies 8 … , 2021
    2021
  • Impact of e-service quality on customer satisfaction and loyalty empirical study in India online business
    V Sundaram, D Ramkumar, P Shankar
    Kinerja 21 (1), 48-69 , 2017
    2017
    Citations: 98
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty
    V Sundaram, D Ramkumar, P Shankar
    Empirical Study in India Online Business , 2017
    2017
    Citations: 6
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48–69
    V Sundaram, D Ramkumar, P Shankar
    2017
    Citations: 8
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48
    V Sundaram, D Ramkumar, P Shankar
    2017
    Citations: 4
  • Perception of Organisational Sacrifices and its Impact on Turnover Intention among Software Professionals
    M Serena A, R D
    PARIPEX – Indian Journal of Research 6 (5), 20-21 , 2017
    2017
  • To Measure the Health Insurance Companies Service & Purchase Habits (Special Reference to Star Health Insurance Company Ltd., in Madurai City)
    MR Karthikeyan, D Ramkumar
    PARIPEX - Indian Journal of Research 6 (2), 233-235 , 2017
    2017
    Citations: 1
  • Stress in Nursing Profession and the Emotional Labour Strategies
    J Balan, D Ramkumar
    2017
    Citations: 2
  • Stress in Nursing Profession and the Emotional Labour Strategies
    B Jothy, D Ramkumar
    International Journal of Applied and Advanced Scientific Research 2 (1), 108 … , 2017
    2017
  • Impact of emotional intelligence on academic achievements of college students–a review
    S Ramesh, HS Thavaraj, D Ramkumar
    International Journal of Business Management & Research (IJBMR) 6 (2), 25-30 , 2016
    2016
    Citations: 24
  • Exploring the Dark Side of Relationship Marketing
    D Ramkumar, S Ramamoorthy
    Indian Streams Research Journal 5 (5), 1-4 , 2015
    2015
  • Service Quality GAP between Expectation and Perception of the Customers of Health Insurance Company (Special Reference to National Insurance Company Ltd., in Madurai City)
    MR Karthikeyan, D Ramkumar
    Indian Journal Of Applied Research 5 (11), 236-238 , 2015
    2015
    Citations: 7
  • Utilization of cloud computing in E-learning systems
    N Radhakrishnan, NP Chelvan, D Ramkumar
    2012 International Conference on Cloud Computing Technologies, Applications … , 2012
    2012
    Citations: 29
  • Consumer complaining-will it improve brand loyalty? A comparison of rural–urban consumers
    D Ramkumar, PT Rajan, R Venkatesakumar
    GURUKUL BUSINESS REVIEW-GBR 5, 23-28 , 2009
    2009
  • Buyer Uncertainty and Product Attribute Evaluation
    R D, V Ramakrishnan, T Rajan PT
    Gitam Journal of Management 7 (3), 162-172 , 2009
    2009

MOST CITED SCHOLAR PUBLICATIONS

  • Impact of e-service quality on customer satisfaction and loyalty empirical study in India online business
    V Sundaram, D Ramkumar, P Shankar
    Kinerja 21 (1), 48-69 , 2017
    2017
    Citations: 98
  • Utilization of cloud computing in E-learning systems
    N Radhakrishnan, NP Chelvan, D Ramkumar
    2012 International Conference on Cloud Computing Technologies, Applications … , 2012
    2012
    Citations: 29
  • Impact of emotional intelligence on academic achievements of college students–a review
    S Ramesh, HS Thavaraj, D Ramkumar
    International Journal of Business Management & Research (IJBMR) 6 (2), 25-30 , 2016
    2016
    Citations: 24
  • The dark side of relationship marketing
    D Ramkumar, S Saravanan
    Indian Institute of Management Kozhikode , 2007
    2007
    Citations: 17
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48–69
    V Sundaram, D Ramkumar, P Shankar
    2017
    Citations: 8
  • Service Quality GAP between Expectation and Perception of the Customers of Health Insurance Company (Special Reference to National Insurance Company Ltd., in Madurai City)
    MR Karthikeyan, D Ramkumar
    Indian Journal Of Applied Research 5 (11), 236-238 , 2015
    2015
    Citations: 7
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty
    V Sundaram, D Ramkumar, P Shankar
    Empirical Study in India Online Business , 2017
    2017
    Citations: 6
  • Perception of Product Attributes in Brand Switching Behaviour—An Explanation Through Multidimensional Scaling
    R Venkatesakumar, D Ramkumar, P Thillai Rajan
    Management and Labour Studies 33 (1), 142-156 , 2008
    2008
    Citations: 5
  • Impact of E-Service Quality on Customer Satisfaction and Loyalty Empirical Study in India Online Business. Kinerja, 21 (1), 48
    V Sundaram, D Ramkumar, P Shankar
    2017
    Citations: 4
  • Problem Recognition Styles and Attributes Evaluation-An Approach to Market Segmentation
    R Venkatesakumar, D Ramkumar, P Thillalirajan
    ASBM Journal of Management 1 (1), 128 , 2008
    2008
    Citations: 4
  • Stress in Nursing Profession and the Emotional Labour Strategies
    J Balan, D Ramkumar
    2017
    Citations: 2
  • Biological Aspects in Consumer Behaviour
    L Srinivasan, D Ramkumar, SD Babu
    Biological Forum - An International Journal 15 (4), 1024-1027 , 2023
    2023
    Citations: 1
  • To Measure the Health Insurance Companies Service & Purchase Habits (Special Reference to Star Health Insurance Company Ltd., in Madurai City)
    MR Karthikeyan, D Ramkumar
    PARIPEX - Indian Journal of Research 6 (2), 233-235 , 2017
    2017
    Citations: 1
  • Essentials of Services Marketing
    D Ramkumar, S Ramesh
    Vijay Nicole Imprints , 2025
    2025
  • E-Commerce
    D Ramkumar, N Poorna Chelvan, S Ramesh
    Vijay Nicole Imprints , 2025
    2025
  • Emotional Intelligence
    H Samuel Thavaraj, D Ramkumar
    Vijay Nicole Imprints , 2024
    2024
  • Basics of Event Management
    D Ramkumar
    Vijay Nicole Imprints , 2024
    2024
  • Effect of Emotional Intelligence Competencies on Academic Performance amid College Students: A Strategic Approach
    S Ramesh, HS Thavaraj, D Ramkumar
    EPRA International Journal of Economics, Business and Management Studies 8 … , 2021
    2021
  • Perception of Organisational Sacrifices and its Impact on Turnover Intention among Software Professionals
    M Serena A, R D
    PARIPEX – Indian Journal of Research 6 (5), 20-21 , 2017
    2017
  • Stress in Nursing Profession and the Emotional Labour Strategies
    B Jothy, D Ramkumar
    International Journal of Applied and Advanced Scientific Research 2 (1), 108 … , 2017
    2017