I am currently working as the Associate Professor of Commerce and Business Administration, Vel Tech Rangarajan Dr. Sagunthala R&D Institute of Science and Technology-Chennai-62, India
RESEARCH, TEACHING, or OTHER INTERESTS
Business, Management and Accounting, Organizational Behavior and Human Resource Management, Finance, Tourism, Leisure and Hospitality Management
37
Scopus Publications
1518
Scholar Citations
19
Scholar h-index
36
Scholar i10-index
Scopus Publications
Blockchain technology Transforming the financial services landscape for banks of the future C. Vijai Blockchain and Software Defined Networking Opportunities Challenges and Future Trends, 2026 Blockchain technology is poised to revolutionize the monetary services sector, for banks. Its core features—decentralization, transparency, immutability, and more suitable safety—to cope with the inefficiencies and vulnerabilities of traditional banking structures. Blockchain can substantially reduce fraud and cyberattacks through its secure and immutable ledger, streamline operations via putting off intermediaries, and reduce transaction instances and fees. The transparency and traceability supplied by using blockchain enhance regulatory compliance and risk management, while smart contracts automate and implement agreements, further improving efficiency. Additionally, blockchain can enhance consumer enjoyment through faster, more comfy offerings and facilitate financial inclusion by way of imparting get right of entry to banking for underserved populations. Despite the numerous benefits, demanding situations together with scalability, regulatory uncertainty, interoperability, and integration with legacy systems must be addressed. As these issues are resolved, blockchain’s adoption in banking is anticipated to grow, driving significant enterprise transformation and innovation.
Impact of Machine Learning and Artificial Intelligence on Strategic Management in Contemporary Organizations C. Vijai, Worakamol Wisetsri Contemporary Strategic Business Transformation AI Frontiers, 2026 Machine learning (ML) and artificial intelligence (AI) have significantly impacted strategic management in contemporary organizations. This chapter explores the transformative role of ML and AI in various aspects of strategic management, including decision making, predictive analytics, risk management, customer insights, automation, competitive analysis, and resource allocation. ML and AI technologies provide organizations with advanced tools to analyze vast amounts of data, identify patterns, predict future trends, and make informed decisions in real time. By leveraging ML and AI algorithms, organizations can optimize their supply chain, enhance customer personalization, automate routine tasks, and gain competitive advantages through better insights into market trends and 36competitor behaviors. However, the adoption of ML and AI in strategic management also presents ethical considerations and challenges such as data privacy, algorithmic biases, and organizational readiness. Despite these challenges, the integration of ML and AI technologies into strategic management processes offers immense potential for organizations to innovate, adapt, and thrive in today’s dynamic business environment. This chapter concludes by discussing future trends and implications for research and practice in the field of ML- and AI-driven strategic management.
A Strategic Framework for Artificial Intelligence in Marketing C. Vijai, Worakamol Wisetsri Contemporary Strategic Business Transformation AI Frontiers, 2026 This abstract outlines a strategic framework for implementing artificial intelligence (AI) in marketing. Starting with clear marketing objectives and an assessment of AI readiness, the framework emphasizes a robust data strategy, identification of use cases, and meticulous data preparation. It guides the selection and testing of AI models through pilot implementations, addressing scalability, infrastructure, and integration with marketing systems. The framework underscores ongoing performance measurement, optimization, and ethical considerations, promoting continuous learning for sustained success.
A Global Perspective on Progressive Paths about the Evolution of Solid-Waste Management Vijai, Worakamol Wisetsri, Sridevi Data Analytics and Smart Technologies in Solid Waste Management Advancing Sustainability, 2026 The evolution of solid-waste management necessitates a global perspective to address burgeoning environmental challenges. This abstract examines progressive paths in waste management, emphasizing reduction at the source, enhanced recycling and resource recovery, and the transition to a circular economy. Technological innovations offer promise through intelligent waste management systems and advanced recycling techniques. Community engagement and education are pivotal in fostering a culture of responsible waste disposal. Robust policy frameworks, international cooperation, and inclusive solutions are imperative for equitable progress. Moreover, integrating waste management into climate change mitigation efforts is crucial. By embracing these strategies, nations can cultivate sustainable waste management systems 52resilient to future challenges, safeguard the environment, and enhance the quality of life worldwide.
A Case on Unseen Consequences of Waste: Environmental and Health Impacts of Inadequate Management Vijai, Worakamol Wisetsri, Mohd Asif Shah Data Analytics and Smart Technologies in Solid Waste Management Advancing Sustainability, 2026 This chapter delves into the multifaceted and often underestimated consequences of inadequate waste management, shedding light on its profound environmental and health impacts. The surge in waste generation, fueled by rapid urbanization and evolving consumption habits, has given rise to unseen challenges. Beyond the visible pollution of landfills and water bodies, the study examines the insidious effects on soil, water, and air quality. Soil contamination from hazardous waste disrupts ecosystems and enters the food chain, while water pollution threatens aquatic life and compromises clean water sources. Air quality degradation results from open burning and emissions from poorly managed landfills, releasing harmful substances into the atmosphere. The health 38implications are equally significant, encompassing respiratory diseases, waterborne illnesses, and food chain contamination. Through case studies on electronic waste in developing countries and plastic pollution in oceans, the study underscores these challenges’ global and interconnected nature. Mitigating the unseen consequences necessitates a comprehensive approach, integrating improved waste management practices, heightened public awareness, and targeted policy interventions. Addressing these hidden dimensions is crucial for safeguarding ecosystems, biodiversity, and human well-being in the face of escalating waste-related issues on a global scale.
Artificial intelligence in HR employee experience: Personalization and engagement C. Vijai AI and Innovation in Hrm the Future of Strategic Hr in the Service Economy, 2025 Integrating Artificial Intelligence (AI) in Human Resources (HR) offers transformative potential for boosting worker enjoyment through personalized and engaging answers. This paper explores how AI driven technologies can personalize onboarding approaches, tailor gaining knowledge of and improvement programs, and provide customized communication, main to a greater individualized worker adventure. Additionally, AI applications in sentiment evaluation, predictive analytics for retention, automated popularity, rewards, and work-life balance guides substantially decorate worker engagement. Case research from IBM, Unilever, and Salesforce illustrates the realistic blessings of AI in HR. The findings propose that AI can create an extra pleasant and efficient work surrounding by addressing a person’s desires and fostering a tradition of appreciation and motivation. The integration of AI in HR practices emerges as a key method for agencies aiming to improve worker satisfaction, retention, and ordinary overall performance.
Customer trust and blockchain: Building confidence through personalized experiences C. Vijai Digital Disruption in Hospitality AI and Emerging Technologies A Roadmap to Personalized Experiences Enhanced Operations and Revenue Growth, 2025 Abstract In the contemporary digital landscape, establishing and retaining patrons is vital for enterprise fulfillment. However, growing worries over record privacy and protection present demanding situations. Blockchain generation offers promising solutions by improving transparency, safety, and personalization, thereby fostering customer self-belief. This paper examines the capacity of blockchain to construct and consider personalized customer reports. By leveraging blockchain’s transparent and immutable ledger, groups can make certain accountability and offer customers clean insights into records usage. The decentralized nature of blockchain complements information protection and defense against breaches and unauthorized admission. Moreover, blockchain permits ease and permissioned facts sharing, facilitating customized offerings even as respecting privateness. Through case studies in the retail and healthcare sectors, this paper illustrates the practical applications of blockchain in constructing purchaser trust. While challenges including scalability, interoperability, and regulatory compliance exist, the strategic implementation of blockchain can notably enhance client consideration, providing a competitive part in today’s digital economic system.
Exploring the role of artificial intelligence in digital advertising C. Vijai Digital Disruption in Hospitality AI and Emerging Technologies A Roadmap to Personalized Experiences Enhanced Operations and Revenue Growth, 2025 Abstract Artificial intelligence (AI) has profoundly converted virtual marketing by leveraging records-driven insights to enhance focus on, personalize content, and optimize ad performance in real time. AI algorithms examine tremendous datasets to predict customer conduct, refine audience segmentation, and create personalized advert studies. Moreover, AI-powered gear automates content technology, comes across ad fraud, and optimizes marketing campaign strategies, leading to stepped forward return on investment (ROI) and superior purchaser engagement. As AI continues to evolve, moral considerations consisting of personal privacy and algorithm transparency continue to be crucial in shaping the future panorama of digital advertising.
Artificial Intelligence Applications for Reducing Carbon Footprint in Tourism C. Vijai Digital Transformation in Tourism and Hospitality Sustainable Management Strategies for Long Term Excellence, 2025 Tourism has increasingly become bound by a sense of responsibility to be more considerate of the environment by reducing carbon footprint levels. Artificial Intelligence can provide a promising avenue for realizing such sustainability goals by optimizing several facets of tourism operations. This chapter, therefore, talks about the current AI applications that are aimed at mitigating carbon footprints in the tourism industry and are focused on three key areas: transportation, accommodation, and tourist studies. AI-powered responses, along with predictive analytics to optimize journey routes, smart energy management in lodges, and personalized eco-friendly travel recommendations are discussed. By embedding AI technologies, stakeholders in the tourism sector can make informed decisions that sell environmental conservation while enhancing the overall tourist experience. The present study will focus on how AI is positioned to drive sustainable tourism initiatives while showing guidelines from destination studies to further enhance these efforts.
Machine Learning-Based Price Optimization for Dynamic Pricing on Online Retail G. Yamuna, D. Paul Dhinakaran, C. Vijai, P.S. Joan Kingsly, Raynukaazhakarsamy, S. Rukmani Devi Proceedings of 9th International Conference on Science Technology Engineering and Mathematics the Role of Emerging Technologies in Digital Transformation Iconstem 2024, 2024
AI-Powered Customer Relationship Management in Online Retail D. Paul Dhinakaran, C. Vijai, L. Bhuvaneswari, M. Umamaheswari, Dhivya. M, S. Rukmani Devi Proceedings of 9th International Conference on Science Technology Engineering and Mathematics the Role of Emerging Technologies in Digital Transformation Iconstem 2024, 2024
Ad Hoc Networks: Adaptable Connectivity for Contemporary Business Needs Saurabh Dhanik, C. Vijai, Y Manohar Reddy, Amit Dutt, Abothar Mahmod Shaaker, Vijilius Helena Raj 2023 10th IEEE Uttar Pradesh Section International Conference on Electrical Electronics and Computer Engineering Upcon 2023, 2023
The Impact of E-WOM on Consumer Buying Behaviour Towards Electronic Products J Sridevi, B Jeyaprabha, C Vijai, A Sarkar Fuzzy Logic in Real Life Scenarios, 461-474 , 2026 2026
A Strategic Framework for Artificial Intelligence in Marketing C Vijai, W Wisetsri Contemporary Strategic Business Transformation, 115-134 , 2026 2026
Impact of Machine Learning and Artificial Intelligence on Strategic Management in Contemporary Organizations C Vijai, W Wisetsri Contemporary Strategic Business Transformation, 35-56 , 2026 2026
Artificial Intelligence in HR Employee Experience: Personalization and Engagement C Vijai AI and Innovation in HRM, 139-157 , 2026 2026 Citations: 2
Artificial Intelligence in HR Experience Employee C Vijai AI and Innovation in HRM: The Future of Strategic HR in the Service Economy , 2025 2025
Carbon Sequestration Strategies: Evaluating the Potential of Reforestation and Soil Management C Vijai, S Rameshkumar Geosfera Indonesia 10 (2), 1-16 , 2025 2025
Construction of Carbon Finance System and promotion of Environmental Finance C Vijai, W Wisetsri Perspectives in Agile Sustainable Practices and Business Value, 211-221 , 2025 2025 Citations: 1
Exploring the Role of Artificial Intelligence in Digital Advertising C Vijai 2025 Citations: 1
Customer Trust and Blockchain: Building Confidence Through Personalized Experiences C Vijai 2025
Benefit evaluation of human resource management in agricultural enterprises based on MAResnet-BiGRU model R Karthiga, N Vijayakumar, C Vijai, N Dinesh, DP Dhinakaran, ... Hybrid and Advanced Technologies, 352-357 , 2025 2025
The Relationship between Emotional Intelligence, Transformational Leadership, and Organizational Culture C Vijai Emotional Intelligence in the Digital Era, 212-237 , 2025 2025 Citations: 21
Blockchain and the Future of Accountancy: Revolutionizing Transparency, Security, and Efficiency C Vijai, W Wisetsri Applying Blockchain Technology, 62-81 , 2025 2025
Opportunities and Challenges of Combining Artificial Intelligence Power with the Richness of Healthcare Claims Data C Vijai, S Jayavelu Artificial Intelligence and Actuarial Science, 133-147 , 2024 2024
The Role of Blockchain Technology for Transparency in the Fashion Supply Chain C Vijai, W Wisetsri Illustrating Digital Innovations Towards Intelligent Fashion: Leveraging … , 2024 2024 Citations: 2
Digital trends in the hospitality industry: exploring the Metaverse C Vijai, W Wisetsri Technology and Luxury Hospitality, 1-16 , 2024 2024 Citations: 2
Enhancing personalized learning in e-commerce platforms with collaborative filtering and C techniques D Srinivas, C Vijai, B Pravallika, A Dutt, CR Mohan, M Lourens 2024 International Conference on Science Technology Engineering and … , 2024 2024 Citations: 1
Leveraging machine learning for predictive maintenance in supply chain management systems B Sharan, C Vijai, K Srivastava, A Singla, I Bhati, TCA Kumar 2024 International Conference on Science Technology Engineering and … , 2024 2024 Citations: 6
Application of machine learning algorithms for customer segmentation in e-commerce management M Rajyalaxmi, C Vijai, K Srivastava, NB Kalyan, B Pravallika, A Dutt 2024 International Conference on Science Technology Engineering and … , 2024 2024 Citations: 4
Machine learning-based price optimization for dynamic pricing on online retail G Yamuna, DP Dhinakaran, C Vijai, PSJ Kingsly, SR Devi 2024 Ninth International Conference on Science Technology Engineering and … , 2024 2024 Citations: 19
AI-Powered Customer Relationship Management in Online Retail DP Dhinakaran, C Vijai, L Bhuvaneswari, M Umamaheswari, SR Devi 2024 Ninth International Conference on Science Technology Engineering and … , 2024 2024 Citations: 3
MOST CITED SCHOLAR PUBLICATIONS
FINTECH IN INDIA – OPPORTUNITIES AND CHALLENGES C Vijai FINTECH IN INDIA – OPPORTUNITIES AND CHALLENGES 8 (1), 42-54 , 2019 2019 Citations: 149
ARTIFICIAL INTELLIGENCE IN INDIAN BANKING SECTOR: CHALLENGES AND OPPORTUNITIES Vijai C International Journal of Advanced Research 7 (5), 1581-1587 , 2019 2019 Citations: 105
Rise of artificial intelligence in healthcare startups in India C Vijai, W Wisetsri Advances In Management 14 (1), 48-52 , 2021 2021 Citations: 102
Artificial intelligence in agriculture B Singh, DP Dhinakaran, C Vijai, US Shajahan, R Arun, MR Lakshmi Journal of Survey in Fisheries Sciences 10 (3S), 6601-6611 , 2023 2023 Citations: 75
The effect of Fintech on customer satisfaction level C Vijai, L Bhuvaneswari, S Sathyakala, DP Dhinakaran, R Arun, ... Journal of Survey in Fisheries Sciences 10 (3), 6628-6634 , 2023 2023 Citations: 69
The Future of Robotic Process Automation (RPA) in the Banking Sector for Better Customer Experience E Vijai, Suriyalakshmi Shanlax International Journal of Commerce 8 (2), 61-65 , 2020 2020 Citations: 69
Blockchain embraces supply chain optimization by enhancing transparency and traceability from production to delivery R Vettriselvan, C Vijai, JD Patel, P Sharma, N Kumar 2024 International Conference on Trends in Quantum Computing and Emerging … , 2024 2024 Citations: 63
Mobile banking in india: a customer experience perspective DP DHINAKARAN, C Vijai Journal of Contemporary Issues in Business and Government| Vol 27 (3), 1460 , 2021 2021 Citations: 63
Fintech industry in India: the revolutionized finance sector P Rajeswari, C Vijai Eur. J. Mol. Clin. Med 8 (11), 4300-4306 , 2021 2021 Citations: 63
RURAL ENTREPRENEURSHIP IN INDIA: AN OVERVIEW DP Dhinakaran, C Vijai, R Angamuthu, V Kokila, MB Lakshmi, ... 2023 Citations: 51
Organic farming in India: Benefits and challenges M Elayaraja, C Vijai European Journal of Molecular & Clinical Medicine 7 (11), 3021-3029 , 2020 2020 Citations: 45
Climate change and its impact on agriculture C Vijai, W Worakamol, M Elayaraja International Journal of Agricultural Sciences and Veterinary Medicine 11 (4 … , 2023 2023 Citations: 38
THE BLOCKCHAIN TECHNOLOGY AND MODERN LEDGERS THROUGH BLOCKCHAIN ACCOUNTING C Vijai, MM Elayaraja, MSM Suriyalakshmi, MD Joyce Adalya Journal 8 (12), 545-557 , 2019 2019 Citations: 37
A study on coronavirus (COVID-19) impact of consumer buying behavior with special reference to Chennai City C Vijai, P Nivetha SSRN , 2020 2020 Citations: 31
Robotic Process Automation (RPA) in human resource functions C Vijai, M Mariyappan Advances In Management 2023 (16), 3 , 2023 2023 Citations: 27
The importance of green marketing C Vijai, P Anitha International Journal of Future Generation Communication and Networking 13 … , 2020 2020 Citations: 27
A theoretical study on green human resource management (Ghrm): an innovative practice for organizational sustainability D Joyce, C Vijai European Journal of Molecular & Clinical Medicine 7 (11), 3007-3013 , 2020 2020 Citations: 24
The Relationship between Emotional Intelligence, Transformational Leadership, and Organizational Culture C Vijai Emotional Intelligence in the Digital Era, 212-237 , 2025 2025 Citations: 21
A Study on Customer’s Awareness on Green Banking Initiatives in Selected Public and Private Sector Banks with Special Reference To Cuddalore District C Vijai International Journal of Innovative Research in Science, Engineering and … , 2018 2018 Citations: 20
Machine learning-based price optimization for dynamic pricing on online retail G Yamuna, DP Dhinakaran, C Vijai, PSJ Kingsly, SR Devi 2024 Ninth International Conference on Science Technology Engineering and … , 2024 2024 Citations: 19