P. B. Narendra Kiran is currently working as an assistant professor in School of Business and Management, Christ University, Bengaluru, Karnataka (India). He has done his M.B.A. from JNTU Kakinada and M.Phil., Ph.D. from Andhra University, Visakhapatnam. He has 14 years of experience in academics, research and teaching diverse student groups. More than 500+ students were guided with their capstone projects in their academic and professional life. His area of interest in teaching is Entrepreneurship, HR Analytics, Talent Acquisition, Design Thinking, and Organisational Behaviour. He has published 10 patents and authored two Textbooks on the Fundamentals of HRM and HR Analytics. He has more than 50+ FDP/Seminars/workshops attended, conducted, and organized on his expertise and presented his research at reputed National and International conferences in different parts of the country. He has authored seventeen research papers in Scopus/Wos/UGC. He has three professional memberships from re
EDUCATION
Degree Year of Completion Class Obtained University
Ph.D. (Management) May, 2023 First Andhra University, Visakhapatnam
M.Phil. (Management) June, 2019 First Andhra University, Visakhapatnam
M.B.A. (HRM & MKT) April, 2009 First JNTU, Kakinada, Andhra Pradesh, India
B.A. (Eng. Lit) April, 2007 First Andhra University, Visakhapatnam
RESEARCH, TEACHING, or OTHER INTERESTS
Business, Management and Accounting, Organizational Behavior and Human Resource Management, Industrial relations
30
Scopus Publications
307
Scholar Citations
11
Scholar h-index
12
Scholar i10-index
Scopus Publications
Metaverse marketing: a review and future research agenda Rajeev Kumar, Preeti Aneja, Ranjana Jadaun, P. B. Narendra Kiran, Neha Saxena, et al. Information Discovery and Delivery, 2026 Purpose The metaverse represents a rapidly evolving digital environment that blurs the lines between physical and virtual reality, and it offers unique opportunities and challenges for businesses and marketers. The purpose of this study is to provide a comprehensive review of metaverse marketing research. The present study reviews the literature on metaverse to identify theories, contexts, gaps and methodologies using TCCM framework (Theories, Contexts, Characteristics and Methodology) to set a future research agenda. Design/methodology/approach A review was conducted of 179 English papers related to metaverse marketing from 2010 to 2023 from the Scopus and Web of Science core collection after applying relevant filters using the TCCM framework. Findings The findings suggest that the studies have inadequately distinguished metaverse as something that only builds interactive experiences that combine the virtual environment and the real world, whereas the theoretical domain of metaverse is dominated by studies in various domains. The applicability of metaverse marketing research is pertinent in various domains of the management field. The study explores various facets of metaverse marketing to capture its dynamic nature. Research limitations/implications By presenting a comprehensive review, themes and knowledge gaps of the research on metaverse marketing, this study will enhance research output and provide valuable tools for future research on metaverse. Practical implications By analyzing metaverse in marketing, the companies will be able to use this concept effectively to formulate innovative marketing strategies and personalized consumer experiences and understand consumer behavior. Furthermore, research into metaverse marketing will be helpful in offering predictions about future trends in consumer behavior, technology adoption and virtual world development. Originality/value This study provides a thorough analysis of the current state of research on metaverse in marketing and provides a road map for further research in this area.
Does Political Marketing Require Customer Value? Conceptualization, Dimensions, and Research Agenda Pinnika Syam Yadav, P. B. Narendra Kiran, Arpit Tiwari, Abhishek Sharma, Rajesh Vemuala, et al. Modern Political Marketing and Relational Capital Navigating the Digital Frontier, 2026 The Purpose of the Study is to examine the Political Marketing (PM) with regard to its Different Conceptualizations and Dimensions toward the Customer Value. Through an extensive literature review, the study has drawn meaning and dimensions of PM, and based on the literature, the study was able to conceptualize the meaning of Customer Value in the realm of PM. The study was able to address that PM in developing economies, as suggested in this paper, may be constrained by secrecy, lack of secondary data, and the relevance of this study depended on the leader’s appearance and constant presence in social forums. Conceptualization and dimensions of the study are dependent on the executive social presence-based studies that have been incorporated for the study. Future studies can move forward and use an empirical design in which a leader serves as a stimulator to drive engagement. In conclusion, the study offers practical recommendations for researchers and practitioners, underlining the need for empirical validation and the creation of frameworks sensitive to contextual differences. Future inquiries, including longitudinal and cross-cultural studies, are recommended to further clarify the role of customer value in the evolving landscape of PM.
Game On: Cutting Edge Gamification Techniques to Boost Service Quality and Maximize Ecosystem Engagement Vikas Kumar, PB Narendra Kiran, Pinnika Syam Yadav, Ashok Malhi, Deepak Bisht Gamification Practices for Service Ecosystem Experiences, 2025 This chapter explores gamification's potential to enhance service quality and maximize ecosystem engagement. By utilizing game mechanics like points, badges, and challenges, organizations can create immersive experiences that boost productivity, loyalty, and customer satisfaction. Through case studies, the chapter highlights successful gamification implementations and best practices. It also addresses psychological and behavioral aspects, emphasizing personalized experiences. Ethical considerations and potential pitfalls are discussed to provide a balanced view. Ultimately, the chapter offers a roadmap for leveraging gamification to drive meaningful engagement and improve service quality.
Leveraging AI and digital solutions to enhance sustainability in green and blue economies Pinnika Syam Yadav, P. B. Narendra Kiran, Rajesh Vemula, Vikas Kumar, Preeti Kumari, et al. AI and Digital Nomads Shaping Global Industrial Technology Transitions, 2025 This research explores how digital solutions, including artificial intelligence (AI), drive sustainability in terrestrial (green) and aquatic (blue) economies. By examining case studies and technological implementations, it highlights the potential and challenges of digital innovations, particularly AI, in promoting environmental sustainability, economic growth, and social well-being. The study covers the current state of green and blue economies, digital interventions like smart agriculture, renewable energy, marine monitoring, and sustainable fisheries, and their impacts. The research uses both qualitative and quantitative methods, gathering data through interviews, surveys, and literature. Results will provide success stories, challenges, and best practices, offering recommendations for policymakers and stakeholders. The study aims to contribute to the theoretical and practical understanding of how digital technologies, especially AI, can advance sustainability in these economies, with future research directions identified.
Utilizing brain-computer interfaces for personalized marketing strategies Nishtha Dwivedi, P. B. Narendra Kiran, Rajesh Vemula, Monika Sharma, Hameed Hassan Khalaf, et al. Brain Computer Interfaces and Applications in Business, 2025 Through the provision of direct insights into the preferences and emotional responses of consumers, the objective of this research paper is to evaluate the potential for Brain-Computer Interfaces (BCIs) to bring about a change in the approaches of personalized marketing. Brain-computer interfaces, also known as BCIs, are devices that allow for a link to be made between the brain and external equipment. This allows marketers to have access to real-time neurological data that is truly unequalled. In turn, this makes it possible for marketers to develop marketing strategies that are extremely focused on the population that they are trying to reach. The objective of this project is to examine how brain-computer interfaces (BCIs) can be leveraged to evaluate the responses of consumers to advertisements, product designs, and brand messages. To refine their plans, this would make it possible for marketers to make use of subconscious reactions rather than the conventional survey methods. Some significant challenges are also discussed, including the difficulty of decoding brain signals.
A study on digital intelligence and influencer marketing for sustainable diversification of India's retail economy: A qualitative study Monu Singh, Ruben Anto Michael, Shaiku Shahida Saheb, Pinnika Syam Yadav, P. B. Narendra Kiran, et al. Fostering Economic Diversification and Sustainable Business Through Digital Intelligence, 2025 The purpose of the study is to investigate the role of Digital intelligence via influencer marketing to see its significance impact on India's retail economy. Throughout the decade digital technologies have been adopted into the social eco-system. Through mixed methodologies, the study has collected data from the Hyderabad region from multiple retail outlets to understand the influence of digital intelligence on consumers in interacting with retail outlets. The results of the study indicate that a significant presence of retail outlets online improved the performance of retail outlets. The customer's point of interaction and contact has been improved significantly. The findings of this study will provide valuable insights for the policymakers, retailers, and marketers to navigate in digital landscape and to be a part of sustainable economic growth in India's retail boom.
An Attitude and Psychological Perception of Employee on Human Capital Management in Indian Banking Industry: A Structural Treatise on Select Banks Journal for Reattach Therapy and Developmental Diversities, 2023
Impact of dynamic capabilities and open innovation in emerging markets: challenges and opportunities TN Adari, SS Agrawal, O B, R P, NK PB Measuring Business Excellence, 1-18 , 2026 2026
Does Political Marketing Require Customer Value? Conceptualization, Dimensions, and Research Agenda PS Yadav, PB Kiran, A Tiwari, A Sharma, R Vemuala, R Yadaganti 2026
Unmasking Greenwashing and Building PS Yadava, PBN Kirana, MR Antoª Eco Illusions: Unmasking Greenwashing in the Shared Economy, 181 , 2026 2026
Metaverse marketing: a review and future research agenda R Kumar, P Aneja, R Jadaun, PBN Kiran, N Saxena, S Saxena, PK Singh, ... Information Discovery and Delivery 54 (1), 35-49 , 2026 2026 Citations: 13
Cross-Cultural Narratives of AI in Entrepreneurship Education: Lessons From Emerging Economies PBN Kiran Enhancing Entrepreneurial Education and Training With AI, 239-268 , 2026 2026
The role of employee competencies in shaping organisational efficiency: perceptions from five-star hotels H Arora, PBN Kiran, S Kumar International Journal of Industrial and Systems Engineering 52 (1), 138-156 , 2026 2026
Use of Blockchain and AI in Real Estate: Transforming Trust, Transparency, and Transactions D Bisht, PS Yadav, PBN Kiran, A Sharma, AA Malhi Applied AI and Blockchain in Global Real Estate, 189-212 , 2026 2026
Game On: Cutting Edge Gamification Techniques to Boost Service Quality and Maximize Ecosystem Engagement V Kumar, PBN Kiran, PS Yadav, A Malhi, D Bisht Gamification Practices for Service Ecosystem Experiences, 169-192 , 2026 2026
Enhancing adaptive competencies of frontline employees through digital transformation in rapidly changing work environments H Arora, PBN Kiran, S Kumar International Journal of System Assurance Engineering and Management 17 (1 … , 2026 2026 Citations: 1
Mushroom Farming and Rural Youth: Analyzing a Sustainable Livelihoods Framework H Malhotra, R Kumar, PBN Kiran Human Ecology, 1-12 , 2025 2025
Determinants of Adoption of Green Technology in a Corporate Sustainability Setting: A Quantitative Analysis SS Agrawal, O Boddeda, R Palisetty, NK Pb, K Jada, AT Naidu Business Strategy and the Environment 34 (7), 9397-9420 , 2025 2025 Citations: 3
Customer Acceptance of Sustainable Fintech Innovation: A Study from an Indian Customer Perspective PS Yadav, PBN Kiran, A Sharma, R Vemula, A Shrama Financial Innovation for Global Sustainability, 337-357 , 2025 2025 Citations: 8
A Deep Understanding of Virtual Reality's Role in Human Resource Management, With a Specific Focus on Recruitment PS Yadav, PB Kiran, R Vemula, P Kumari, R Wazir, A Sharma 2025 Citations: 6
Exploring the Role of Artificial Intelligence in Predictive Analytics for Financial Markets VK Dahiya, R Dahiya, R Dev, A Sharma, A Sharma, PBN Kiran, PS Yadav, ... 2024 International Conference on Computing, Sciences and Communications … , 2025 2025 Citations: 16
Skilful Leadership and Management: The Importance of Emotional Intelligence A Saxena, S Birajdar, M Vanisree, PBN Kiran, P Kalshetti, R Vemula Recent Trends In Engineering and Science for Resource Optimization and … , 2025 2025
Leveraging AI and Digital Solutions to Enhance Sustainability in Green and Blue Economies PS Yadav, PBN Kiran, R Vemula, V Kumar, P Kumari, RA Michael AI and Digital Nomads Shaping Global Industrial Technology Transitions, 53-84 , 2025 2025 Citations: 2
Utilizing Brain-Computer Interfaces for Personalized Marketing Strategies N Dwivedi, PBN Kiran, R Vemula, M Sharma, HH Khalaf, MM Abdulhasan Brain-Computer Interfaces and Applications in Business, 265-280 , 2025 2025
A Study on Digital Intelligence and Influencer Marketing for Sustainable Diversification of India's Retail Economy: A Qualitative Study M Singh, RA Michael, SS Saheb, PS Yadav, PBN Kiran, A Malhi Fostering Economic Diversification and Sustainable Business Through Digital … , 2025 2025 Citations: 10
Financial Services and Green Investment on ESG Investing for a Sustainable Future SS Saheb, PBN Kiran, BN Adhithya, P William, P Verma, SN Padma Advancing Social Equity Through Accessible Green Innovation, 251-264 , 2025 2025 Citations: 3
Role of Influencer Marketing in the Indian Retail Business Sector: A Qualitative Study M Singh, SM Syed, SS Saheb, PS Yadav, PBN Kiran Innovative Trends Shaping Food Marketing and Consumption, 105-130 , 2025 2025 Citations: 7
MOST CITED SCHOLAR PUBLICATIONS
AI-powered performance management: Driving employee success and organizational growth G Madhumita, PD Diana, PBN Kiran, S Aggarwal, AS Nargunde 2024 5th international conference on recent trends in computer science and … , 2024 2024 Citations: 53
Artificial Neural Networks Based Risk Management Analysis of Modern Commercial Banks Using Behavioral Finance Theory SS Saheb, PBN Kiran, BUB Ganesh, N Roopalatha, SM Syed, P William 2023 4th International Conference on Computation, Automation and Knowledge … , 2023 2023 Citations: 32
PROBLEMS AND PROSPECTS OF STREET VENDORS: A STUDY WITH REFERENCE TO VISAKHAPATNAM CITY PBN Kiran, B GNPV International Journal of Management, Technology and Engineering 9 (6), 2500 … , 2019 2019 Citations: 23
Exploring the Role of Artificial Intelligence in Predictive Analytics for Financial Markets VK Dahiya, R Dahiya, R Dev, A Sharma, A Sharma, PBN Kiran, PS Yadav, ... 2024 International Conference on Computing, Sciences and Communications … , 2025 2025 Citations: 16
Artificial intelligence and machine learning in human resource management and market research for enhanced effectiveness and organizational benefits D Indoria, PBN Kiran, A Kumar, M Goel, NA Shelke, J Singh 2023 International Conference on Computing, Communication, and Intelligent … , 2023 2023 Citations: 16
Machine learning for diversity and inclusion: addressing biases in HR practices DA Kumari, IAK Shaikh, S Gangadharan, PBN Kiran, SR Ramya, ... 2024 5th International Conference on Recent Trends in Computer Science and … , 2024 2024 Citations: 15
Edge based web computing for traffic control management for distributed environment conditions P William, GS Chhabra, A Kondekar, VM Tidake, S Kulkarni, PBN Kiran 2023 Second International Conference on Augmented Intelligence and … , 2023 2023 Citations: 15
Recalibrating frontline service capabilities for five-star hospitality in a post-pandemic Era H Arora, PN Kiran, S Kumar Journal of System and Management Sciences 14 (5), 31-51 , 2024 2024 Citations: 14
Metaverse marketing: a review and future research agenda R Kumar, P Aneja, R Jadaun, PBN Kiran, N Saxena, S Saxena, PK Singh, ... Information Discovery and Delivery 54 (1), 35-49 , 2026 2026 Citations: 13
Novel method for detection of stress in employees using hybrid deep learning models R Sugumar, S Sharma, PBN Kiran, SK Gupta, V Sindhu, RV Srinivas 2023 8th International Conference on Communication and Electronics Systems … , 2023 2023 Citations: 13
Digital Strategies for Modern Workplaces and Business Through Artificial Intelligence Techniques AV Agrawal, M Bakkiyaraj, S Das, CMS Reddy, PBN Kiran, S Boopathi Multidisciplinary Applications of Extended Reality for Human Experience, 231-258 , 2024 2024 Citations: 11
A Study on Digital Intelligence and Influencer Marketing for Sustainable Diversification of India's Retail Economy: A Qualitative Study M Singh, RA Michael, SS Saheb, PS Yadav, PBN Kiran, A Malhi Fostering Economic Diversification and Sustainable Business Through Digital … , 2025 2025 Citations: 10
Customer Acceptance of Sustainable Fintech Innovation: A Study from an Indian Customer Perspective PS Yadav, PBN Kiran, A Sharma, R Vemula, A Shrama Financial Innovation for Global Sustainability, 337-357 , 2025 2025 Citations: 8
Role of Influencer Marketing in the Indian Retail Business Sector: A Qualitative Study M Singh, SM Syed, SS Saheb, PS Yadav, PBN Kiran Innovative Trends Shaping Food Marketing and Consumption, 105-130 , 2025 2025 Citations: 7
Operational performance of mudra under PMMY: A critical analysis with reference to Southern States of India PBN Kiran, BMV Ram AIP Conference Proceedings 2821 (1), 030004 , 2023 2023 Citations: 7
A Deep Understanding of Virtual Reality's Role in Human Resource Management, With a Specific Focus on Recruitment PS Yadav, PB Kiran, R Vemula, P Kumari, R Wazir, A Sharma 2025 Citations: 6
Prevalence of self-medication and Drug use behaviour among housewives in an urban slum area, Visakhapatnam AS Naidu, P Kiran, S Madhavi IOSR Journal of Dental and Medical Sciences (IOSR-JDMS) 14 (10), 55-59 , 2015 2015 Citations: 6
An Innovative Method for Enterprise Resource Planning (ERP) for Business and knowledge Management Based on Tree MLP Model J Ahlawat, K Sundaresh, RT Murugan, S Sawadatkar, AK Mule, ... 2024 International Conference on Intelligent Algorithms for Computational … , 2024 2024 Citations: 5
Predicting employee turnover using decision tree models in rapidminer for a sustainable human resource management approach N Goyal, PBN Kiran, N Singhal, V Tyagi, J Singh, N Manikandan 2023 International Conference on Computing, Communication, and Intelligent … , 2023 2023 Citations: 5
Investigating The Impact of Employee Diversity on Organizational Performance: A Human Resource Perspective SR P B Narendra Kiran, Dr. Kavitha K. R, Dr. Sania Khan Rao, Dr. Noora ... Journal of Survey in Fisheries Sciences 10 (1S), 5085-5095 , 2023 2023 Citations: 5
RESEARCH OUTPUTS (PATENTS, SOFTWARE, PUBLICATIONS, PRODUCTS)
A Patent design titled “Portable device for Library Books Management” was published by the Indian Patent Office with Application on April 2023.
A Patent titled “System and Method for Mediating Effect of Stress Management among Employees in Information Technology Sector” was published in the official journal of Indian Patent Office with Application No. “202341017592” on 31st March 2023.
A Patent titled “An Entrepreneurial Mindset Assessment and Development Tool with AI-Based Feedback” was published in the official journal of Indian Patent Office with Application No. “202321031129” on 16 June 2023.
A Patent titled “Deep learning-based budgeting and financial techniques used by Small and Medium-sized enterprises (SMEs) during a crisis” was published in the official journal of Indian Patent Office with Application No. “202311047400” on 11 August 2023.
A Patent titled “The Role of Machine Learning in Assessing Potential and Identifying Talent in Organisation” was published in the official journal of Indian Patent Office with Application No. “202311048712” on 11 August 2023.
A Patent titled “Implementation of Machine Learning Approaches for predicting Job Satisfaction and Employee Behaviour in an Organisation” was published in the official journal of Indian Patent Office with Application No. “202341049663” on 01 September 2023.