Publications
National and International Conference Proceedings
1. Jati Kasuma and Annie Wong, ‘Enhancing the development of small and medium enterprises in Malaysia through Branding’ Social Science and ICT Conference in Langkawi, Kedah, MALAYSIA
2. Kasuma, Jati, Mohd Roslin, Rosmimah and Lee., L.W (2011),’The effect of Ethnicity and Religiosity towards Micro-Enterprises loyalty in Malaysia’, in the 8th Annual International Conference on Small and Medium Sized Enterprises: Management – Marketing – Economic Aspects, 1-4 August 2011, Athens, GREECE.
3. Jati Kasuma and Rosmimah Mohd Roslin, Understanding Business Customers Brand Loyalty towards their banks and implications of rejecting competitor banks; A Pilot study, 7th Annual International Conference on Small and Medium Sized Enterprises: Management - Marketing - Economic Aspects, 2-5 August 2010, Athens, GREECE
4. Jati Kasuma, Exploring Consumer’s Brand Resistance Through the effects of brand loyalty: A case of banks’ Gillespie Centre, Claire College, University of Cambridge, UNITED KINGDOM, 2009.
5. Jati Kasuma, Yusman Yacob, Rodua Anak Tayo, Are Non-Muslims Consumer Understand about Halal Principles? A Case of Non-Muslims Bidayuh Ethnic in Sarawak, Borneo, Istanbul Nippon Hotel, IBESRA Conference, Istanbul, TURKEY, 29 December 2014
6. Zuraini Alias, Rosmimah Mohd Roslin and Jati Kasuma, The Mediating Role of Experiential Values on Servicescape Strategies and Loyalty Intention of Department Store Customers in Malaysia,