Mohammad Atwah Al-ma'aitah

@bau.edu.jo

Management Information System
Al-Balqa Applied University



              

https://researchid.co/zaidyazn

Mohammad Atwah Al-maaitah is an Associate Professor of computer Information Systems at Al Balqa’ Applied University (BAU). He obtained his Doctorate degree in Electronic
Collaboration systems in 2008. Master degree in Information System, 2002. Bachelor of
Computer Science in 1996. He has published several journals papers in the area of Social
media in Arab world, cloud computing, e-government and e-learning. His interested
research areas are information systems, e-business, cloud ERP, database and knowledge
management. He worked at many administration duties such as vice dean for Graduate
Studies, Department Head-Business Administration and MIS and Dean Assistant for
Quality Assurance and Development.

EDUCATION

PHD in computer information system

RESEARCH INTERESTS

Social Media, Data Mining, Bigdat, E-government,

13

Scopus Publications

628

Scholar Citations

13

Scholar h-index

16

Scholar i10-index

Scopus Publications

  • The contribution of digital business strategy in enhancing collaborative innovation capability: The moderating role of organizational culture—A case study of six pharmaceutical companies in Jordan
    Mohammad Atwah Al‐ma'aitah

    Wiley
    AbstractWith innovation becoming more collaborative, the influence of digital business strategy (DBS) on interfirm cooperation has grown. This study investigates how DBS can enhance collaboration innovation capabilities across pharmaceutical companies in developing countries. Further, it investigates organizational culture as a moderating variable in the relationship between DBS and collaborative innovation capability (CIC). A total of 205 questionnaire responses were gathered on six Jordanian pharmaceutical corporations. The findings showed that each DBS element (development, objectives, resources, management capabilities, and digital leadership) positively affected CIC, and that organizational culture positively moderated the relationship between DBS and CIC. These results provide valuable insights for managers seeking to improve collaborative capability by leveraging digital business strategies and organizational culture.

  • A Simple and Stable Method of Creating Fingerprint Features With Image Rotation
    Mohamad Al-laham, Mohammad Al-ma'aitah, and Ziad Alqadi

    Zarqa University
    The main purpose of the classification of fingerprints is to devise a formula by which a given collection of fingerprints can be tracked and registered. To accelerate the system for classifying fingerprints, it is necessary to utilize fingerprint image characteristics and avoid the different fingerprint forms arising from fingerprint rotation. This paper presents a simple, new approach to the extraction of characteristics from fingerprint images. The proposed method demonstrates that, for a given image, the features remain constant even after being subjected to a wide range of rotations; thus, it creates an array of characteristics which can be used to identify a person from their fingerprint. To achieve this goal, a basic hit-and-miss operation with different structural components is used to detect and count various features in the fingerprint picture; these features are directly identified based on the texture of the fingerprint. The chosen features are used to index the finger image by generating a frequency of occurrences for each one, such that every fingerprint is represented as a vector of these features. The application of the proposed method shows efficient utilization of execution time and memory usage.

  • Parameter Identification of a Multilayer Perceptron Neural Network using an Optimized Salp Swarm Algorithm
    Mohamad Al-Laham, Salwani Abdullah, Mohammad Atwah Al-Ma’aitah, Mohammed Azmi Al-Betar, Sofian Kassaymeh, and Ahmad Azzazi

    The Science and Information Organization
    Effort estimation in software development (SEE) is a crucial concern within the software engineering domain, as it directly impacts cost estimation, scheduling, staffing, planning, and resource allocation accuracy. In this scientific article, the authors aim to tackle this issue by integrating machine learning (ML) techniques with metaheuristic algorithms in order to raise prediction accuracy. For this purpose, they employ a multilayer perceptron neural network (MLP) to perform the estimation for SEE. Unfortunately, the MLP network has numerous drawbacks as well, including weight dependency, rapid convergence, and accuracy limits. To address these issues, the SSA Algorithm is employed to optimize the MLP weights and biases. Simultaneously, the SSA algorithm has shortcomings in some aspects of the search mechanisms as well, such as rapid convergence and being susceptible to the local optimal trap. As a result, the genetic algorithm (GA) is utilized to address these shortcomings through fine-tuning its parameters. The main objective is to develop a robust and reliable prediction model that can handle a wide range of SEE problems. The developed techniques are tested on twelve benchmark SEE datasets to evaluate their performance. Furthermore, a comparative analysis with state-ofthe-art methods is conducted to further validate the effectiveness of the developed techniques. The findings demonstrate that the developed techniques surpass all other methods in all benchmark problems, affirming their superiority. Keywords—Software development effort estimation; machine learning; multilayer perceptron neural network; salp swarm algorithm; genetic algorithm


  • The factors affecting team effectiveness in hospitals: The mediating role of using electronic collaborative tools
    Bayan Qaddumi, Omar Ayaad, Mohammad Atwah Al-Ma'aitah, Laila Akhu-Zaheya, and Aladeen Alloubani

    Elsevier BV
    Abstract Objectives This study aimed to examine the impact of the influential factors (technical support, training and learning, organizational culture, and infrastructure) on team effectiveness with the mediating role of e-collaborative use in hospitals. Methods A cross-sectional design was conducted in six private hospitals. About 434 participants were selected using a random sampling technique. A self-administered questionnaire was developed to collect the data. Results The results of multiple linear regression showed that there was a significant impact of the influential factors (technical Support, training and learning, organizational culture, and infrastructure) on the team effectiveness (F = 40.198. p > 0.05). The results of simple linear regression showed a significant impact on the use of the e-collaborative tool on team Effectiveness (F = 261.445; p > 0.05). Also, the results showed that the use of e-collaborative tools had a significant impact as a mediating role in the relationship between influential factors and team (CMIN = 0.701, p > 0.05). Conclusions Hospital administration interested in enhancing Electronic collaboration should evaluate the work environment to assure that workers operate to promote intra-organizational teamwork and effectiveness.

  • The determinants of social CRM entrepreneurship: An institutional perspective
    Khaled Saleh Al-Omoush, Virginia Simón-Moya, Mohammad Atwah Al-ma'aitah, and Javier Sendra-García

    Elsevier BV
    Abstract Despite a growing interest in social media adoption by corporations, there is minimal knowledge about the drivers of social customer relationship management (SCRM). This study examines the determinants of SCRM entrepreneurship from an institutional perspective and specifically from the banking sector. Data on 19 banks were obtained from 183 responses to a questionnaire. These data were analyzed using Partial Least Square (PLS) path modeling. The findings show that organizational and technological contexts have a significant positive impact on SCRM entrepreneurship. The results also reveal a significant impact of institutional normative and coercive pressures on SCRM entrepreneurship. The findings of this study provide researchers and practitioners with a deeper understanding of how external institutional pressures and internal organizational and technological contexts can interact to create SCRM entrepreneurship. Furthermore, this study contributes to knowledge about the motivations and methods of SCRM adoption and evaluation.

  • Utilizing of big data and predictive analytics capability in crisis management
    Mohammad Atwah AL-Ma�aitah

    Science Publications
    This study investigates the impact of Big Data and Predictive Analytics (BDPA) capability on crisis management in the Greater Amman Municipality (GAM), Jordan. Effective utilization of BDPA is considered in the study to depend upon the five dimensions: Tangible resources, technical skills, management skills, organizational learning and data driven culture. Crisis management is classified into the three stages of crisis preparedness, crisis response and crisis recovery. A32 item questionnaire was developed for the purpose of the study, which was completed by 140 participants; with128 responses deemed suitable for research analysis. PLS2 software was used to analyze the data. The study results confirm that the Greater Amman Municipality has medium levels of big data availability and predictive analytics capability overall. The study’s findings further demonstrate that big data and predictive analytics capability has a significant impact on crisis management. The main recommendation of the study is that organizations enhance their ability to utilize big data through expanding their tangible resources infrastructure, including machine learning algorithms, python software, simulation and regression analysis for understanding huge volumes of data. In addition, the study recommends that organizations improve the technical skills of their staff by providing the necessary training for performing big data analysis.

  • Drivers of e-government citizen satisfaction and adoption: The case of Jordan
    Mohammad Al-Ma'aitah

    IGI Global
    This study investigated the impact of drivers of e-government, particularly social CRM, citizen trust, and quality of electronic services, on citizen satisfaction with e-government services in the Jordanian environment. In addition to measuring the impact of social CRM on citizen trust and service quality respectively and its impact on citizen satisfaction. A convenience sample was used to achieve the study purpose consisting of 386 questionnaires collected online. The resulting data was analyzed using PLS.2 software. The study findings reveal that social CRM has a significant impact on citizen trust and quality of electronic services, and furthermore that citizen trust and quality of electronic services have significant impacts on citizen satisfaction with e-government services. The study found no direct relationship between the use of social CRM and citizen-government satisfaction but showed a significant indirect impact via customer trust and service quality.


  • The role of E-trust in achieving E-loyalty: An exploratory study on jordanian customers using shopping websites


  • Impact of business intelligence competencies on the organizational capabilities in Jordanian banks
    Mohammad Atwah Al-Maaitah

    Science Publications
    This study aims to identify the role of business intelligence competencies (Managerial competencies, Technical competencies and cultural competencies) on the organizational capabilities in Jordanian banks (process improvement, innovations, flexibility, agility). Hence, a questionnaire was used to gather data to achieve the purpose of this study. Since it is difficult to cover the total population, a convenient sample was used. Therefore, 385 questionnaires were distributed and 340 were retrieved, 320 of which were suitable for analysis. Structural equation modeling via PLS3 was used to analyze the data. The findings from this study show that the level of availability of Business Intelligence competencies and organizational capabilities in Jordanian banks were medium. The core conclusion of this study proves that business intelligence competencies have a significant impact on the organizational capabilities in Jordanian banks. The main recommendation of this study was to continually assess the efficiency of business intelligence competencies in Jordanian commercial banks in order to develop them in line with the changing environment and new business requirements.

  • The drivers of ERP cloud computing from an institutional prespective


  • The impact of Arab cultural values on online social networking: The case of Facebook
    Khaled Saleh Al Omoush, Saad Ghaleb Yaseen, and Mohammad Atwah Alma’aitah

    Elsevier BV

RECENT SCHOLAR PUBLICATIONS

  • An enhanced salp swarm optimizer boosted by local search algorithm for modelling prediction problems in software engineering
    S Kassaymeh, S Abdullah, MA Al-Betar, M Alweshah, AA Salem, ...
    Artificial Intelligence Review 56 (Suppl 3), 3877-3925 2023

  • Parameter identification of a multilayer perceptron neural network using an optimized salp swarm algorithm
    M Al-Laham, S Abdullah, MA Al-Ma’aitah, MA Al-Betar, S Kassaymeh, ...
    International Journal of Advanced Computer Science and Applications 14 (6) 2023

  • Software effort estimation modeling and fully connected artificial neural network optimization using soft computing techniques
    AIHMAAM Sofian Kassaymeh, Mohammed Alweshah, Mohammed Azmi Al-Betar
    Cluster Computing 2023

  • Investigating the drivers of cybersecurity enhancement in public organizations: The case of Jordan
    MA Al‐ma'aitah
    The Electronic Journal of Information Systems in Developing Countries 88 (5 2022

  • THE IMPACT OF EMPLOYEES'RESISTANCE TO CHANGE ON E-GOVERNMENT INNOVATION AND VALUE CREATION
    M Atwah Al-ma’aitah
    International Journal of ebusiness and egovernment Studies 14 (2), 166-198 2022

  • The factors affecting team effectiveness in hospitals: The mediating role of using electronic collaborative tools
    B Qaddumi, O Ayaad, MA Al-Ma'aitah, L Akhu-Zaheya, A Alloubani
    Journal of Interprofessional Education & Practice 24, 100449 2021

  • The determinants of social CRM entrepreneurship: An institutional perspective
    K Al-Omoush, V Simon-Moya, M Al-ma’aitah
    Journal of Business Research 132 (132), 21-31 2021

  • Examining the factors affecting the use of web 2.0 applications for educational purposes in jordanian universities
    MA Al-Ma'aitah
    Journal of Management Information and Decision Sciences 23 (2), 131-144 2020

  • Utilizing of big data and predictive analytics capability in crisis management
    MA AL-Ma’aitah
    Journal of Computer Science 16 (3), 295-304 2020

  • Drivers of e-government citizen satisfaction and adoption: The case of Jordan
    M Al-Ma'aitah
    International Journal of E-Business Research (IJEBR) 15 (4), 40-55 2019

  • Integrated Information Systems from Internal and External Integration Perspectives as a Prerequisite for Electronic Service Quality
    MAA Adel Odeh AL-Hashem
    TEM Journal 8 (2), 462-470. 2019

  • Impact of Social Media Usage on Organizational Performance in the Jordanian Dead Sea Cosmetic Sector
    ADMA Al-Maaitah2
    European Journal of Business and Management 11 (2), 75-91 2019

  • THE ROLE OF E-TRUST IN ACHIEVING E-LOYALTY: AN EXPLORATORY STUDY ON JORDANIAN CUSTOMERS USING SHOPPING WEBSITES
    AOALH MOHAMMAD ATWAH AL-MA’AITAH
    Journal of Theoretical and Applied Information Technology 97 (5), 1488-1499 2019

  • Impact of Business Intelligence Competencies on the organizational capabilities in Jordanian banks
    MA Al-Maaitah
    Journal of Computer Science 14 (Issue 8), 1144-1154 2018

  • The drivers of ERP cloud computing from an institutional perspective
    M Al-ma’aitah
    Journal of Theoretical and Applied Information Technology 95 (19), 5142-5157 2017

  • The impact of e-ticketing technique on customer satisfaction: an empirical analysis
    MK Qteishat, HH Alshibly, MA Al-ma'aitah
    Jistem-journal of information systems and technology management 11, 519-532 2014

  • Artificial intelligence in law enforcement, a review
    S Alzou'bi, H Alshibl, M Al-Ma'aitah
    International Journal of Advanced Information Technology 4 (4), 1 2014

  • PROPOSED RANKING FOR POINT OF SALES USING DATA MINING FOR TELECOM OPERATORS
    AAMA aitah
    International Journal of Database Management Systems 6 (3), 17-31 2014

  • The Role of Social Responsibility in Achieving Competitive Advantage Case Study: Zain Telecommunication Firm
    موسى قاسم القريوتي، رياض عبدالله الخوالدة، مازن كمال قطيشات، محمد فالح ...
    2014

  • Factors influencing the adoption of e-learning in Jordan: An extended TAM model
    M Qteishat, H Alshibly, M Al-Ma’aitah
    European Journal of Business and Management 5 (18), 84-100 2013

MOST CITED SCHOLAR PUBLICATIONS

  • The impact of Arab cultural values on online social networking: The case of Facebook
    KS Al Omoush, SG Yaseen, MA Alma’Aitah
    Computers in Human Behavior 28 (6), 2387-2399 2012
    Citations: 175

  • Impact of Social Media Usage on Organizational Performance in the Jordanian Dead Sea Cosmetic Sector
    ADMA Al-Maaitah2
    European Journal of Business and Management 11 (2), 75-91 2019
    Citations: 64

  • Factors influencing the adoption of e-learning in Jordan: An extended TAM model
    M Qteishat, H Alshibly, M Al-Ma’aitah
    European Journal of Business and Management 5 (18), 84-100 2013
    Citations: 48

  • The impact of e-ticketing technique on customer satisfaction: an empirical analysis
    MK Qteishat, HH Alshibly, MA Al-ma'aitah
    Jistem-journal of information systems and technology management 11, 519-532 2014
    Citations: 41

  • The determinants of social CRM entrepreneurship: An institutional perspective
    K Al-Omoush, V Simon-Moya, M Al-ma’aitah
    Journal of Business Research 132 (132), 21-31 2021
    Citations: 38

  • The role of business intelligence tools in decision making process
    MA Al-ma
    International Journal of Computer Applications 73 (13) 2013
    Citations: 32

  • Artificial intelligence in law enforcement, a review
    S Alzou'bi, H Alshibl, M Al-Ma'aitah
    International Journal of Advanced Information Technology 4 (4), 1 2014
    Citations: 24

  • Using electronic collaborative media in knowledge sharing phases: case study in Jordan hospitals
    M Al-Ma'aitah
    International Journal of Education and Information Technologies 2 (4), 238-247 2008
    Citations: 24

  • Empirical study in the security of electronic payment systems
    A Shatat
    International Journal of Computer Science Issues (IJCSI) 8 (4), 393 2011
    Citations: 23

  • Talent management and competitive advantage: The moderating effect of knowledge integration
    MA Alma, FS Al-Shalabi, WH Aljamal
    International Journal of Computer Applications 66 (11) 2013
    Citations: 22

  • Drivers of e-government citizen satisfaction and adoption: The case of Jordan
    M Al-Ma'aitah
    International Journal of E-Business Research (IJEBR) 15 (4), 40-55 2019
    Citations: 17

  • The drivers of ERP cloud computing from an institutional perspective
    M Al-ma’aitah
    Journal of Theoretical and Applied Information Technology 95 (19), 5142-5157 2017
    Citations: 14

  • The factors affecting team effectiveness in hospitals: The mediating role of using electronic collaborative tools
    B Qaddumi, O Ayaad, MA Al-Ma'aitah, L Akhu-Zaheya, A Alloubani
    Journal of Interprofessional Education & Practice 24, 100449 2021
    Citations: 13

  • Software effort estimation modeling and fully connected artificial neural network optimization using soft computing techniques
    AIHMAAM Sofian Kassaymeh, Mohammed Alweshah, Mohammed Azmi Al-Betar
    Cluster Computing 2023
    Citations: 11

  • Security Concerns in E-payment and the Law in Jordan
    M Atwah Al-ma'aitah
    International Journal of Advanced Computer Science and Applications 4 (7) 2013
    Citations: 11

  • THE ROLE OF E-TRUST IN ACHIEVING E-LOYALTY: AN EXPLORATORY STUDY ON JORDANIAN CUSTOMERS USING SHOPPING WEBSITES
    AOALH MOHAMMAD ATWAH AL-MA’AITAH
    Journal of Theoretical and Applied Information Technology 97 (5), 1488-1499 2019
    Citations: 10

  • Examining the factors affecting the use of web 2.0 applications for educational purposes in jordanian universities
    MA Al-Ma'aitah
    Journal of Management Information and Decision Sciences 23 (2), 131-144 2020
    Citations: 9

  • Utilizing of big data and predictive analytics capability in crisis management
    MA AL-Ma’aitah
    Journal of Computer Science 16 (3), 295-304 2020
    Citations: 8

  • Integrated Information Systems from Internal and External Integration Perspectives as a Prerequisite for Electronic Service Quality
    MAA Adel Odeh AL-Hashem
    TEM Journal 8 (2), 462-470. 2019
    Citations: 8

  • Using electronic collaborative media according organizational culture
    MA Al-Ma'aitah
    International Journal of Computer Applications 37 (5), 42-49 2012
    Citations: 6

Publications

The determinants of social CRM entrepreneurship: An
institutional perspective . Journal of Business Research