Ilaria Riccioni

Scopus Publications

Communicative patterns in online health communities: A comparative study of Italian and Polish
Ramona Bongelli, Anna Tereszkiewicz, Marina Paolanti, Ilaria Riccioni
Plos One, 2025
This paper explores how online health platforms influence communication between patients and healthcare professionals, focusing on anxiety-related interactions in Italy and Poland. The study examines pairs of questions and answers, selected from Q&A services, within MioDottore and ZnanyLekarz, two medical platforms operating in these countries, with the main aim of identifying cross-cultural similarities and differences in communication strategies. Anxiety was chosen as a case study because it is one of the most prevalent mental health conditions, as revealed by research and national statistics, and because it is a prominent topic of discussion within online medical communities. Italy and Poland were chosen for comparison because of their different linguistic and socio-cultural contexts. Data were collected through an automated process based on a web-scraping algorithm and analysed using a mixed methods approach combining quantitative and qualitative techniques. The results show some clear differences in communicative patterns: Italian patients tend to use more indirect and polite forms, while Polish patients use a more direct style. Among practitioners, gender-related differences were found in the Polish responses: Polish women tend to adopt a more emphatic style. By contrast, Italian responses seem to be more influenced by professional specialisation: while psychiatrists tend to adopt a more pragmatic style (focusing more on the informational and request-oriented aspects of users’ posts), psychologists typically adopt a more empathic approach (paying more attention to the emotional dimension, often linked to the suffering experiences disclosed by users). These findings highlight how digital health communication reflects broader cultural and professional norms, although further research is needed to confirm these patterns across different conditions and clinical settings.
Exploring epistemic management of healthcare interactions in the digital era
Ramona Bongelli, Ilaria Riccioni
Patient Education and Counseling, 2025
Exploring online patient-doctor interactions. An epistemic and pragmatic analysis of Q&A patterns in an Italian “Ask to the doctor” medical forum
Ramona Bongelli, Alessia Bertolazzi, Marina Paolanti, Ilaria Riccioni
Patient Education and Counseling, 2025
Rhetorical questions and epistemic stance in an Italian Facebook corpus during the COVID-19 pandemic
Ilaria Riccioni, Andrzej Zuczkowski, Ramona Bongelli
Open Linguistics, 2025
This study aims to investigate rhetorical questions (RQs) from the perspective of epistemic stance. The quantitative and qualitative analysis was conducted on a corpus consisting of a set of comments extracted from the Facebook page of a major Italian newspaper ( Il Corriere della Sera ) regarding the news of the suspension of the AstraZeneca vaccine in March 2021. The theoretical framework for analysing the comments containing RQs was the KUB (Knowing, Unknowing, Believing) epistemic model. The main objectives of the study were (1) to analyse the linguistic and epistemic structure of the 75 RQs present in the corpus; (2) to identify the epistemic stance of the questioner, focussing on the implicit assertion of the RQs and demonstrating how it can be not only strong (i.e. from a Knowing/Certain position), as commonly claimed in the literature, but also mitigated (i.e. from a Believing/Uncertain position), without losing its rhetorical value. Besides addressing these research questions, the study identified three specific types of RQs in addition to the common type (the most studied in the literature): adynatic (or RQs of impossibility), deontic (or RQs of duty/obligation), and epistemic (or RQs of belief).
‘The benefits of the vaccine outweigh the risks... they say’ Italian Facebook users’ comments on the AstraZeneca vaccine suspension
Ilaria Riccioni, Alessia Bertolazzi, Ramona Bongelli
Language and Dialogue, 2024
This study aims to analyse Italian Internet users’ comments on two posts that appeared on the Facebook page of the Italian newspaper Il Corriere della Sera during a particularly critical phase of the COVID-19 pandemic (specifically, March 2021). At that time, the AstraZeneca vaccine had been temporarily suspended in some European countries due to confirmed reports of blood clots but subsequently declared “safe and effective” by the European Medicines Agency. Two datasets of comments were collected and analysed by combining automatic and manual, as well as quantitative and qualitative, methods. The main findings shed light on the orientation (agreement vs disagreement), construction of consensus and dissent, and epistemic positioning of Facebook users when they are confronted and engaged in dialogue with uncertain news about public health issues.
Health Risk Communication During COVID-19 Emergency in Italy: The Impact of Medical Experts’ Debate on Twitter
Alessia Bertolazzi, Ramona Bongelli, Ilaria Riccioni
Health Communication, 2024
The COVID-19 emergency underlined the importance of an effective public health communication to limit the spread of the outbreak. Physicians as "public experts" can play a crucial part in health risk communication, even if their role is challenged by transformations into the information system. Therefore, the major objective of this study was to investigate public perception of medical experts' opinions regarding the COVID-19 emergency. The Italian public debate involving medical experts in the Twitter sphere during the SARS-CoV-2 pandemic has particularly been examined. A content analysis was performed on 2,040 randomly selected tweets. The results of content analysis show that the medical experts who tend to mitigate the risk received a higher number of tweets supporting their positions when compared to the experts whose statements were aimed at intensifying the risk. Since a public expert is a communicator, but also an advisor who can affect how laypersons perceive and react to risk events, this study can provide more knowledge about the public perception of different communication strategies incorporated by medical experts.
Editorial: Uncertainty management during and about the COVID-19 pandemic
Ilaria Riccioni, Alessia Bertolazzi, Anna Tereszkiewicz, Magdalena Szczyrbak, Ramona Bongelli
Frontiers in Communication, 2024
The Covid-19 pandemic was an unexpected and destabilizing global event. The lives of millions of 17 people around the world were significantly affected from many different, often interconnected 18 perspectives, and many important changes ensued. Among the pandemic's multiple consequences 19 was the radical reshaping of social life, affecting individual, interpersonal relationships and all of our 20 daily activities and established habits. The outbreak of the pandemic and its associated effects 21 (including the virus itself, vaccines, personal protective equipment, lockdowns, social restraints, 22 vaccination passes, etc.) almost completely catalysed our attention and permeated our communicative 23 interactions (formal and informal, friendly and professional, spoken and written, face-to-face and 24 technologically mediated ones We would like to express our deep gratitude to all the authors who contributed to this Research 104 Topic, as well as to all the reviewers for their precious suggestions. A sincere acknowledgement goes 105 to the editorial staff of Frontiers in Communication for their constant and helpful support throughout 106 the process. 107
The Italian Epistemic Disclaimer Non so [I Don’t Know] in a Corpus of Gynaecological Interactions
Ramona Bongelli, Andrzej Zuczkowski, Ilaria Riccioni
Languages, 2023
Viewing conversations from an epistemic perspective involves analysing how participants navigate their knowledge, handle uncertainty, and address their lack of knowledge. This article focuses on the use of epistemic disclaimers, i.e., linguistic expressions that speakers employ to indicate uncertainty or lack of knowledge, in a collection of Italian gynaecological conversations throughout pregnancy. Specifically, the study examines the occurrences, features, and pragmatic functions of the epistemic disclaimers, with a specific focus on Non so, which is the Italian equivalent of “I don’t know” in English, the most extensively researched epistemic disclaimer. The study aims to (1) investigate the types and frequency of uncertain and unknowing epistemic disclaimers in the gynaecological corpus and (2) identify their characteristics and pragmatic functions. The primary findings indicate that epistemic disclaimers are primarily used to convey unknowledge rather than uncertainty. However, while patients use more epistemic disclaimers than doctors, they mainly use them to communicate unknowledge, whereas doctors mainly use them to express uncertainty. Regardless, their usage does not appear problematic in conversational terms since the topics for which they are used fall outside the domains of knowledge of each party.
Linguistic features and pragmatic functions of direct reported speech in Italian troubles telling sequences
Ilaria Riccioni, Gill Philip, Alessandra Fermani, Ramona Bongelli
Language and Communication, 2023
Editorial: The changed life: how COVID-19 affected people's psychological well-being, feelings, thoughts, behavior, relations, language and communication
Ramona Bongelli, Alessandra Fermani, Daniela Raccanello, Rob Hall, Ilaria Riccioni, Morena Muzi, Roberto Burro
Frontiers in Psychology, 2023
L'etude de la pericope du double commandement de l'amour, lue en mt 22,35- 40, est organisee selon trois parties. La premiere est consacree au cadre narratif. Parler de contexte; c'est reconnaitre au texte une place dans un recit plus vaste. Dans cette perspective, l'allusion au ps 2, dans le sommaire (vv. 33-34) qui precede l'arrivee en scene du legiste, met en oeuvre trois niveaux de lecture : le monde du recit, la realite de l'auteur et l'univers symbolique. Sa fonction, la caracterisation des personnages, accentue l'enjeu du debat polemique qui suit. La question de la conception de la torah est d'abord celle de l'autorite messianique de jesus. La deuxieme partie, consacree a la formulation de la question et de la conclusion, s'est interessee a un jeu d'expressions qui montraient une affinite avec des termes et des concepts du judaisme. Leur ressemblance avec un vocabulaire technique de l'exegese juive devait aider a leur comprehension jusqu'a un certain point. L'emploi de ces termes est equivoque. Un glissement existe entre une signification conventionnelle et l'usage atteste par le premier evangile. Cette dissonance entre la presence d'un langage conventionne, caracteristiquedu parti d'opposition, et son exploitation equivoque dans la perspective d'un questionnement qui domine l'evangile, permet de mieux saisir les enjeux d'un debat qui a oppose le groupe mattheen a quelques representants du judaisme. Enfin, la troisieme partie est consacree a l'articulation des deux commandements, formalisee dans la pericope a l'aide d'un commentaire, qui fait de leur juxtaposition une paire d'elements >. Le deplacement de l'attention du premier vers le second, et la maniere dont ce glissement est justifie sont au coeur du fonctionnement de cette paire. L'analyse en a montre l'unite, fondee sur les motifs de l'imitation et de la suivance.
Italian validation of the situational Brief Cope Scale (I-Brief Cope)
Ramona Bongelli, Alessandra Fermani, Carla Canestrari, Ilaria Riccioni, Morena Muzi, Alessia Bertolazzi, Roberto Burro
Plos One, 2022
The Italian epistemic marker mi sa [to me it knows] compared to so [I know], non so [I don't know], non so se [I don't know whether], credo [I believe], penso [I think]
Ilaria Riccioni, Andrzej Zuczkowski, Roberto Burro, Ramona Bongelli
Plos One, 2022
The Robust Italian Validation of the Coping Humor Scale (RI-CHS) for Adult Health Care Workers
Roberto Burro, Alessandra Fermani, Ramona Bongelli, Ilaria Riccioni, Morena Muzi, Alessia Bertolazzi, Carla Canestrari
International Journal of Environmental Research and Public Health, 2022
Associations between personality traits, intolerance of uncertainty, coping strategies, and stress in italian frontline and non-frontline hcws during the covid-19 pandemic—a multi-group path-analysis
Ramona Bongelli, Carla Canestrari, Alessandra Fermani, Morena Muzi, Ilaria Riccioni, Alessia Bertolazzi, Roberto Burro
Healthcare Switzerland, 2021
The third transitional identity of migrant adolescents. The case of hotel house, an italian multi-ethnic skyscraper-ghetto
Alessandra Fermani, Ilaria Riccioni, Laura Vincze, Giorgio Cingolani, Ramona Bongelli
Societies, 2021
Coronavirus Disease Stress Among Italian Healthcare Workers: The Role of Coping Humor
Carla Canestrari, Ramona Bongelli, Alessandra Fermani, Ilaria Riccioni, Alessia Bertolazzi, Morena Muzi, Roberto Burro
Frontiers in Psychology, 2021
Self-mention and uncertain communication in the British Medical Journal (1840-2007): The decrease of subjectivity uncertainty markers
Ilaria Riccioni, Ramona Bongelli, Andrzej Zuczkowski
Open Linguistics, 2021
Writer’s uncertainty identification in scientific biomedical articles: a tool for automatic if-clause tagging
Paolo Omero, Massimiliano Valotto, Riccardo Bellana, Ramona Bongelli, Ilaria Riccioni, Andrzej Zuczkowski, Carlo Tasso
Language Resources and Evaluation, 2020
Hypothetical questions in everyday Italian conversations.
Ramona Bongelli, Ilaria Riccioni, Alessandra Fermani, Gill Philip
Lingua, 2020
Demonstrative questions and epistemic authority management in medium-sitter interactions.Some examples from an Italian "public mediumship demonstration
Ramona Bongelli, Ilaria Riccioni, Alessandra Fermani
Language and Dialogue, 2020
“Old Wine in a New Bottle”. Depression and Romantic Relationships in Italian Emerging Adulthood: The Moderating Effect of Gender
Alessandra Fermani, Ramona Bongelli, Carla Canestrari, Morena Muzi, Ilaria Riccioni, Roberto Burro
International Journal of Environmental Research and Public Health, 2020
Writers’ uncertainty in scientific and popular biomedical articles. A comparative analysis of the British Medical Journal and Discover Magazine
Ramona Bongelli, Ilaria Riccioni, Roberto Burro, Andrzej Zuczkowski
Plos One, 2019
Dubitative questions and epistemic stance
Ilaria Riccioni, Ramona Bongelli, Gill Philip, Andrzej Zuczkowski
Lingua, 2018
Epistemic stance negotiation: Some examples from Italian conversations
Ramona Bongelli, , Ilaria Riccioni, Andrzej Zuczkowski, , and
Studia Linguistica Universitatis Iagellonicae Cracoviensis, 2018
Questions and epistemic stance: Some examples from Italian conversations
Ramona Bongelli, Ilaria Riccioni, Laura Vincze, Andrzej Zuczkowski
Ampersand, 2018
Ignorance-unmasking questions in the Royal–Sarkozy presidential debate: A resource to claim epistemic authority
Laura Vincze, Ramona Bongelli, Ilaria Riccioni, Andrzej Zuczkowski
Discourse Studies, 2016
“Oh” + Apology + Solution: A Practice for Managing the Concomitant Presence of a Possible Offense and a Problem-to-be-Solved
Marco Pino, Loredana Pozzuoli, Ilaria Riccioni, Valentine Castellarin
Discourse Processes, 2016
Advice for giving advice: How to preserve relational wellness in supportive interactions
Ricerche Di Psicologia, 2015
Mitigation and epistemic positions in troubles talk: The giving advice activity in close interpersonal relationships. Some examples from Italian
Ilaria Riccioni, Ramona Bongelli, Andrzej Zuczkowski
Language and Communication, 2014
Certain-uncertain, true-false, good-evil in Italian political speeches
Ramona Bongelli, Ilaria Riccioni, Andrzej Zuczkowski
Lecture Notes in Computer Science Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics, 2013
Negotiating narrative: Dialogic dynamics of known, unknown and believed in harry potter and the deathly hallows
Gill Philip, Ramona Bongelli, Carla Canestrari, Ilaria Riccioni, Andrzej Zuczkowski
Language and Dialogue, 2013
A corpus of scientific biomedical texts spanning over 168 years annotated for uncertainty
Proceedings of the 8th International Conference on Language Resources and Evaluation Lrec 2012, 2012
"You make me feel..": Affective causality in language communication
Aisb 2008 Convention Communication Interaction and Social Intelligence Proceedings of the Aisb 2008 Symposium on Affective Language in Human and Machine, 2008

RECENT SCHOLAR PUBLICATIONS

Rhetorical questions and epistemic stance in an Italian Facebook corpus during the COVID-19 pandemic
I Riccioni, A Zuczkowski, R Bongelli
Open Linguistics 11 (1), 20250068 , 2025
2025
Communicative patterns in online health communities: A comparative study of Italian and Polish
R Bongelli, A Tereszkiewicz, M Paolanti, I Riccioni
PLoS One 20 (9), e0333011 , 2025
2025
Citations: 2
Exploring online patient-doctor interactions. An epistemic and pragmatic analysis of Q&A patterns in an Italian “Ask to the doctor” medical forum
R Bongelli, A Bertolazzi, M Paolanti, I Riccioni
Patient Education and Counseling 134, 108662 , 2025
2025
Citations: 5
Are medical forums and AI-chatbots influenced by elderspeak? A comparison of how HCPs and AI-chatbots tune their responses to elderly patients’ questions
R Burro, R Bongelli, A Bortolazzi, M Paolanti, I Riccioni
19th International Pragmatics Conference. The University of Queensland St … , 2025
2025
Elderspeak in Digital Health Interactions. A Comparative Analysis of Responses from Medical Professionals and AI Chatbots
R Bongelli, A Bertolazzi, P Paolanti, R Burro, I Riccioni
Rethinking Innovation, 1-1 , 2025
2025
Corpo, azione e riflessione: l’emozione come innesco critico nella società della ragione acrítica
I Riccioni
Sociologia Italiana 29, 135-146 , 2025
2025
Inside the pain that truly hurts: detecting symptoms of bullying and cyber-bullying in a comprehensive school in the Marche region (SDG 4: Quality Education)
M Muzi, F Felici, R Bongelli, I Riccioni, C Aleffi, A Fermani
JOURNAL OF LIFESTYLE AND SDGS REVIEW 5, 1-16 , 2025
2025
Effective communication between doctors and patients in oncological settings
R Bongelli, A Bertolazzi, I Riccioni, V Quaglia, SF Bigi, G Gobber, ...
2025
Exploring epistemic management of healthcare interactions in the digital era
R Bongelli, I Riccioni
Patient Education and Counseling 134, 1-2 , 2025
2025
Citations: 1
‘The benefits of the vaccine outweigh the risks… they say’ Italian Facebook users’ comments on the AstraZeneca vaccine suspension
I Riccioni, A Bertolazzi, R Bongelli
Language and Dialogue 14 (2), 297-331 , 2024
2024
Citations: 1
Health risk communication during COVID-19 emergency in Italy: The impact of medical experts’ debate on Twitter
A Bertolazzi, R Bongelli, I Riccioni
Health Communication 39 (8), 1616-1627 , 2024
2024
Citations: 8
Uncertainty management during and about the COVID-19 pandemic
I Riccioni, A Bertolazzi, A Tereszkiewicz, M Szczyrbak, R Bongelli
Frontiers in Communication 9, 1357832 , 2024
2024
Citations: 1
Auf dem Weg zu einer dialogischen Theorie der inneren Welt
A Zuczkowski, I Riccioni
Phänomenal – Zeitschrift für Gestalttheoretische Psychotherapie 2, 15-20 , 2024
2024
Citations: 2
Bando di Ateneo per il finanziamento di “Costellazioni Collaborative di Ricerca”(CCR)| Università di Macerata. Titolo del progetto: Thinking in Opposites to improve Creativity …
I Bianchi, T Uricchio, R Bongelli, C Canestrari, I Riccioni, E Capitani, ...
Università degli Studi di Macerata , 2024
2024
The changed life: how COVID-19 affected people's psychological well-being, feelings, thoughts, behavior, relations, language and communication
R Bongelli, A Fermani, D Raccanello, R Hall, I Riccioni, M Muzi, R Burro
Frontiers in Psychology 14, 1285573 , 2023
2023
Citations: 3
The Italian Epistemic Disclaimer Non so [I Don’t Know] in a Corpus of Gynaecological Interactions
R Bongelli, A Zuczkowski, I Riccioni
Languages 8 (4), 226 , 2023
2023
Citations: 5
Linguistic features and pragmatic functions of direct reported speech in Italian troubles telling sequences
I Riccioni, G Philip, A Fermani, R Bongelli
Language & Communication 90, 63-81 , 2023
2023
Citations: 3
Quantitative and qualitative analysis of the Italian epistemic marker “mi sa”[to me it knows] compared to “so”[I know],“non so”[I don’t know],“non so se”[I don’t know whether …
R Bongelli, A Zuczkowski, R Burro, I Riccioni
The pragmatics of the referential process and its interpretation Panel at … , 2023
2023
Italian validation of the situational brief cope scale (I-brief cope)
R Bongelli, A Fermani, C Canestrari, I Riccioni, M Muzi, A Bertolazzi, ...
Plos one 17 (12), e0278486 , 2022
2022
Citations: 24
The robust Italian validation of the Coping Humor Scale (RI-CHS) for adult health care workers
R Burro, A Fermani, R Bongelli, I Riccioni, M Muzi, A Bertolazzi, ...
International Journal of Environmental Research and Public Health 19 (5), 2522 , 2022
2022
Citations: 7

MOST CITED SCHOLAR PUBLICATIONS

Coronavirus disease stress among Italian healthcare workers: The role of coping humor
C Canestrari, R Bongelli, A Fermani, I Riccioni, A Bertolazzi, M Muzi, ...
Frontiers in psychology 11, 601574 , 2021
2021
Citations: 91
Mitigation and epistemic positions in troubles talk: The giving advice activity in close interpersonal relationships. Some examples from Italian
I Riccioni, R Bongelli, A Zuczkowski
Language & Communication 39, 51-72 , 2014
2014
Citations: 53
Associations between personality traits, intolerance of uncertainty, coping strategies, and stress in Italian frontline and non-frontline HCWs during the COVID-19 pandemic—a …
R Bongelli, C Canestrari, A Fermani, M Muzi, I Riccioni, A Bertolazzi, ...
Healthcare 9 (8), 1086 , 2021
2021
Citations: 52
Epistemic stance in dialogue
A Zuczkowski, I Riccioni, R Bongelli
John Benjamins Publishing Company , 2017
2017
Citations: 41
Questions and epistemic stance: Some examples from Italian conversations
R Bongelli, I Riccioni, L Vincze, A Zuczkowski
Ampersand 5, 29-44 , 2018
2018
Citations: 31
Italian validation of the situational brief cope scale (I-brief cope)
R Bongelli, A Fermani, C Canestrari, I Riccioni, M Muzi, A Bertolazzi, ...
Plos one 17 (12), e0278486 , 2022
2022
Citations: 24
Writers’ uncertainty in scientific and popular biomedical articles. A comparative analysis of the British Medical Journal and Discover Magazine
R Bongelli, I Riccioni, R Burro, A Zuczkowski
Plos one 14 (9), e0221933 , 2019
2019
Citations: 23
Epistemic stance
A Zuczkowski, R Bongelli, L Vincze, I Riccioni
The communication of certainty and uncertainty. Benjamins Dialogue Studies … , 2014
2014
Citations: 20
A Corpus of Scientific Biomedical Texts Spanning over 168 years annotated for Uncertainty
R Bongelli, C Canestrari, I Riccioni, A Zuczkowski, C Buldorini, ...
2012
Citations: 20
The Communication of Certainty and Uncertainty in Italian Political Media Discourses
I Riccioni, R Bongelli, A Zuczkowski
The Pragmatics of Political Discourse: Explorations across Cultures, 125-165 , 2013
2013
Citations: 19
“Old Wine in a New Bottle”. Depression and Romantic Relationships in Italian Emerging Adulthood: The Moderating Effect of Gender
A Fermani, R Bongelli, C Canestrari, M Muzi, I Riccioni, R Burro
International journal of environmental research and public health 17 (11), 4121 , 2020
2020
Citations: 18
Dubitative questions and epistemic stance
I Riccioni, R Bongelli, G Philip, A Zuczkowski
Lingua 207, 71-95 , 2018
2018
Citations: 18
Questions and epistemic stance in contemporary spoken British English
A Zuczkowski, R Bongelli, I Riccioni, G Philip
Cambridge Scholars Publishing , 2021
2021
Citations: 17
Certain-uncertain, true-false, good-evil in Italian political speeches
R Bongelli, I Riccioni, A Zuczkowski
International Workshop on Political Speech, 164-180 , 2010
2010
Citations: 16
Ignorance-unmasking questions in the Royal–Sarkozy presidential debate: A resource to claim epistemic authority
L Vincze, R Bongelli, I Riccioni, A Zuczkowski
Discourse Studies 18 (4), 430-453 , 2016
2016
Citations: 13
Communicating certainty and uncertainty in medical, supportive and scientific contexts
A Zuczkowski, C Canestrari, I Riccioni, R Bongelli
John Benjamins Publishing Company , 2014
2014
Citations: 13
Hypothetical questions in everyday Italian conversations.
R Bongelli, I Riccioni, A Fermani, G Philip
Lingua 246, 102951 , 2020
2020
Citations: 12
Self-mention and uncertain communication in the British Medical Journal (1840–2007): The decrease of subjectivity uncertainty markers
I Riccioni, R Bongelli, A Zuczkowski
Open Linguistics 7 (1), 739-759 , 2021
2021
Citations: 11
Negotiating narrative. Dialogic dynamics of Known, Unknown and Believed in Harry Potter and the Deathly Hallows
G Philip, R Bongelli, C Canestari, I Riccioni, A Zuczkowski
Language and Dialogue 3 (1), 7-33 , 2013
2013
Citations: 11
Proposizione costitutiva di mondo e indicatori linguistici percettivi e cognitivi nella lingua italiana
A Zuczkowski, R Bongelli, I Riccioni
Dimensionen der Analyse von Texten und Diskursen - Dimensioni dell'analisi … , 2011
2011
Citations: 10