@zu.edu.jo
Faculty of Economics and Administrative Sciences
Zarqa University
My research interest is in the areas of leadership styles, business ethics, employee performance, employee turnover, employee engagement.
Scopus Publications
Scholar Citations
Scholar h-index
Scholar i10-index
Ali Said Jaboob, Ali Mohsin Ba Awain, Khairul Anuar Mohd Ali, and Al Montaser Mohammed
IGI Global
This chapter explores the main objectives of supply chain management and operations management, highlighting their importance for the success and endurance of entrepreneurial ventures. It delves into how good management of these areas may increase competitiveness, achieve efficiency and cost-effectiveness, and guarantee customer satisfaction. The importance of operations and supply chain management in fostering business growth and sustainability is emphasized. Addedly, the chapter highlights upcoming trends and changing problems, pushing entrepreneurs to adopt best practices and methods to manage their supply chains and operations for long-term success.
Muath Maqbool Albhirat, Aamir Rashid, Rizwana Rasheed, Shahid Rasool, Siti Nur Atikah Zulkiffli, Hafiz Muhammad Zia-ul-Haq, and Al Montaser Mohammad
Elsevier BV
Al Montaser Mohammad, Ali Mohsin Salim Ba Awain, Ali Said Jaboob, Ibrahim Mkheimer, and Masha Menhat
Emerald
PurposeThe primary objective of this research is to examine the effects of digital transformation capability (DTC) on employee turnover intention (ETI) in Jordanian universities. Based on the social cognitive theory (SCT). The study also investigates the mediated moderation role of knowledge management capability (KMC) and digital leadership (DL) in the relationship between DTC and ETI.Design/methodology/approachA survey questionnaire was used to obtain data from 384 faculty members at Jordanian universities in Jordan, and the SmartPLS4 and SPSS software were used to test the hypotheses.FindingsThe results reveal that DTC significantly mitigates ETI through providing a favourable environment for knowledge sharing and innovation. Using DL as a moderator, the results show that the relationship between DTC and ETI becomes stronger in the presence of high DL.Originality/valueThis research uniquely integrates SCT to explore the combined impact of DTC, KMC and DL on faculty turnover intentions at Jordanian universities. It offers novel viewpoints on retaining academic staff by implementing smart digital attempts.
Alhareth Mohammed Abu Hussein, Al Montaser Mohammad, Sanaa Suliman, and Ibrahim Mkheimer
LLC CPC Business Perspectives
The study intends to determine how leadership techniques adjusted to the trends impact employee job satisfaction, considering the mediating influence of perceived organizational politics in light of the expanding influence of digital technology and virtual work settings. The study included a solid sample of 300 workers from different parts of Jordan. The employees filled out the questionnaire anonymously. 5-point rating Likert scales were used to capture a range of viewpoints. Using the Partial Least Squares software, this study applies Structural Equation Modelling analysis to examine the relationships between job satisfaction, perceived organizational politics, and leadership styles in Jordanian insurance companies. The study focuses on all employees of insurance companies in Jordan, including people working at various administrative levels. The most common length of job tenure was between one and five years (38.67%). Initial results show a strong beneficial relationship between transformational leadership philosophies and contentment at work (β = 0. 378, t = 6.266, LL = 0.483, UL = 0.718, p < 0.001). Similarly, transformational leadership had the highest standardized effect on perceived organizational politics with a coefficient of 0.443. Furthermore, the complex processes by which leadership philosophies tangentially affect job satisfaction levels are revealed by the role of mediation of perceived organizational politics.
Ahmad Kamal Alhawamdeh, Al Montaser Mohammad, Khaled Alshaketheep, Siti Falindah Padlee, and Ibrahim Al-Shamaileh
International Information and Engineering Technology Association
Haitham Alsabi, Mohd Saiful Izwaan Saadon, and Al Montaser Mohammad
International Information and Engineering Technology Association
Masha Menhat, Yahaya Yusuf, Angappa Gunasekaran, and Al Montaser Mohammad
Emerald
PurposeThere is evidence in the literature suggesting the usage of performance measurement framework (PMF) has a positive impact on organisational performance. This is in line with resource based view (RBV) theory, which argues attaining competitive advantage through internal resources and capabilities. In this regard, PMF can be viewed as a “resource” that can be explored in enabling organisational performance. This paper is aimed at developing PMF for the oil and gas supply chain (SC) as a resource and strategic capability.Design/methodology/approachDrawing on RBV theory, a questionnaire survey was designed based on prior literature review and exploratory interview with five SC experts. Following this, the questionnaires were distributed to 550 companies in the UK and 120 companies in Malaysia, which resulted in 15% overall response rate.FindingsThis study presents the prevalence of performance measures (PM) for the oil and gas industry based on the level of importance. It also reveals the impact of the usage of PMF on overall organisational performance. In addition, it identifies the challenges in managing SC performance and factors to be considered in choosing PM.Originality/valueThis study identifies the challenges in managing SC performance and establishes distinctive factors to consider when choosing PM in the oil and gas SC.
Haitham Alsabi, Mohd Saiful Izwaan Saadon, Mohamad Rosni Othman, and Al Montaser Mohammad
International Information and Engineering Technology Association
Almontaser Mohammad, Masha Menhat, Izyan Munirah Mohd Zaideen, and Mohd Saiful Izwaan Saadon
Inderscience Publishers
Alhareth Mohammed Abu Hussein, Al Montaser Mohammad, Ahmad Alheet, Mahmoud Hussein Abu Joma, and Salman Abu lehyeh
LLC CPC Business Perspectives
The hotel industry is critical in developing the economy. Moreover, it is the largest and most rapidly growing industry in Jordan. Employee satisfaction is a crucial element for the success of any organization, particularly in the hotel industry. Therefore, this study aims to examine the influence of human resource management (HRM) practices since these constructs could influence different outcomes at the workplace, such as employee satisfaction, service quality, and employee service behavior in the hotel industry. The study has undertaken five primary HRM practices – recruitment, capability, compensation, performance appraisal, and training and development (T&D) – to measure their impact on employee satisfaction, service quality, and employee service behavior. Data were collected from 290 employees and 290 customers of Jordan’s hotels across all categories in the four main tourist attractions: Amman, Petra, Aqaba, and the Dead Sea. A quantitative approach was employed using various statistical tools such as mean, tabulation of data, correlation, and ANOVA by SPSS software. The results indicated that HRM practices positively affect service quality, employee service behavior, and employee satisfaction. It was also found that when employees in Jordan’s hotel industry demonstrate excellent service behavior, the customer perceptions of service quality increase. Finally, effective human resource management strategy systematically organizes all individual human resource management measures to directly influence employee satisfaction, service behavior, and service quality in a way that leads hotels to achieve organizational success.
Al Montaser Mohammad, Masha Menhat, Izyan Munirah Mohd Zaideen, Mohd Saiful Izwaan Saadon, and Alhareth Abu Hussein
International Information and Engineering Technology Association
The purpose of this article aims to examine perceptions of employee engagement (EE) among petroleum retailing sector supervisors as a possible mediator between leadership styles (transformational, transactional, and laissez-faire) and employees’ performance (EP). We proposed a mediation model and postulated that leadership styles (LS) could increase perceptions of EE, which theoretically correspond to the three styles of leadership: transformational leadership (TSFL), transactional leadership (TSCL), and laissez-faire (LF). Subsequently, EE is linked to leadership styles and EP in keeping the extant body of social exchange theory (SET) research. In this study, a model developed based on survey research is used. Data was collected from 425 supervisors in the petroleum retailing sector in Jordan. The partial least squares (Smart-PLS) analysis is used to run the measurement and structural models. The findings show that leadership styles (transformational and transactional) are significantly and positively related to EP. In addition to the non-significantly relationship between LF leadership and EP. On the other hand, EE is not mediate the relationship between TSCL and EP.
A. A. Harahsheh, A. M. Abu Houssien, M. T. Alshurideh, and AlMontaser Mohammad
Springer International Publishing