Public Administration, Management of Technology and Innovation, Political Science and International Relations, Urban Studies
10
Scopus Publications
500
Scholar Citations
12
Scholar h-index
13
Scholar i10-index
Scopus Publications
Ethical behaviour, organisational support and employee outcomes in driving public sector organisational performance Abdulrazaq Kayode Abdulkareem, Abdulrasaq Ajadi Ishola, Zulfah Jumoke Abdulkareem, Kazeem Adebayo Oladimeji, Abdulhakeem Adejumo, et al. Rausp Management Journal, 2025 Purpose This study aims to investigate the relationships between ethical behaviour, perceived organisational support (POS) and organisational performance within Nigeria’s Federal Ministry of Labour and Employment (FMLE). Design/methodology/approach This study uses a positivist philosophy using survey data collected from 127 FMLE employees. Structural equation modelling with partial least squares estimation was used to analyse the data and test the hypotheses. Findings The results support the hypotheses, indicating that ethical behaviour and POS positively affect organisational performance. Furthermore, job satisfaction and organisational commitment are confirmed to act as mediating mechanisms in these relationships. Research limitations/implications This study extends the application of the Organisational Support Theory to the public sector context, specifically within the FMLE domain. It demonstrates the relevance of this theory in understanding the complex interplay between ethical conduct, POS and organisational performance in the public sector. Practical implications The findings suggest that by promoting ethical behaviour and fostering a supportive organisational environment, the FMLE can enhance employee job satisfaction and organisational commitment, ultimately contributing to improved organisational performance. Social implications Improving the performance of the FMLE through ethical practices and organisational support can lead to better regulation of the labour market, ensure fair labour practices and promote social justice and economic growth in Nigeria. Originality/value This study uniquely applies Organisational Support Theory to the Nigerian public sector, specifically the FMLE. It provides valuable insights into how ethical behaviour and POS influence organisational performance in a context that has received comparatively less scholarly attention than the private sector.
Sustainable water supply in South African rural areas: a comprehensive and contemporary bibliometric analysis Abdulrasaq Ajadi Ishola, Trynos Gumbo, Tafadzwa Clementine Maramura Frontiers in Water, 2025 IntroductionWater is central to the survival of humans, animals, ecosystems, and biodiversity. However, its availability, in the right quantity and quality, has been challenging in most rural areas of developing economies, such as those of South Africa. Particularly in South Africa, this trend has been investigated with much focus on factors militating against sustainable water supply; health, economic, social, and cultural impact of water shortages on rural dwellers, and so on. Each of these studies has suggested one recommendation or the other, yet the water supply problem in the rural areas persists in the country. More concerning is the observation that existing research efforts on the issue have been uncoordinated, with several repeated studies, often in the same area. To better appreciate and contribute to the rural water supply situation in South Africa, this paper conducts a comprehensive bibliometric analysis of contemporary studies on the subject to streamline existing studies into research themes while exposing uncharted research areas for future effort.MethodsAs one of the earliest efforts in this regard, the study adopted the PRISMA protocol to gather literature for the study. A total of 44 published journal articles published between 2022 and 2024 were adopted in this study from the Scopus database. In the analysis of these documents, Biblioshiny and VOSviewer were used to map and analyze scholarly contributions on the topic.ResultsResulting from the analysis, three research areas were found to be saturated with scant effort in the use of digital technologies in rural water management. Existing studies have investigated the health impact of inadequate water supply, the impact of climate change on water availability in the South African rural areas, and the issues confronting water policy implementation in the country.DiscussionMuch research has not been done on the application of information technologies in the management of water in the South African rural areas. Sequel, this study suggests that subsequent research efforts be directed to exploring the application of ICT, IoT, cloud seeding, rain, and fog harvesting in rural water management.
Charting digital governance: a bibliometric analysis of information and communication technology research in Nigeria's public administration using Scopus Abdulrasaq Ajadi Ishola, Tafadzwa Clementine Maramura, Trynos Gumbo Frontiers in Sustainable Cities, 2025 IntroductionThe increasing adoption of technology by developing nations' governments has sparked academic interest in Nigeria, particularly regarding its role in public service delivery.MethodsThis study conducts a bibliometric analysis of 128 Scopus-indexed publications on Information and Communication Technology (ICT) in Nigerian public administration using VOSviewer and Biblioshiny tools.ResultsThe analysis reveals that leading researchers from the University of Johannesburg, Obafemi Awolowo University, and the University of Ilorin dominate the field. Key publications appear in journals such as Electronic Library, Information Development, and Africa Journal of Science, Technology, Innovation and Development. Current research primarily focuses on e-governance adoption, implementation challenges, and success factors, with emerging interest in digital libraries, public value, and e-services.DiscussionThe study identifies critical research gaps, particularly in understanding digital governance's impact on vulnerable populations such as children, rural communities, the elderly, and people with disabilities. In addition, there is a need to develop context-appropriate indigenous technologies that incorporate emerging trends such as IoT, big data, and digital twins. The study recommends increased institutional support and funding for academic research to address these gaps and enhance the quality of ICT-public administration research in Nigeria.
Social infrastructure service delivery in South Africa: a bibliometric, visualization, and thematic analysis Boy Johannes Mashabela, Trynos Gumbo, Abdulrasaq Ajadi Ishola Frontiers in Sustainable Cities, 2025 IntroductionThis study conducted a bibliometric analysis of social infrastructure service delivery research in South Africa, using 69 Scopus-indexed journal articles published between 1994 and 2024.MethodsIn analysing the bibliometric data, Biblioshiny, VOSviewer, and Microsoft Excel were used to examine publication trends, prolific authors, and thematic developments in the field.ResultsThe first Scopus-indexed article appeared in 1999, with publication rates showing modest growth in the first decade (1999–2009), followed by a significant acceleration, increasing by over 200% between 2010 and 2019. Citation analysis revealed a consistent impact across publications, with notable peaks in 2010 and 2020. Leading contributors include Akinboade OA, Mokwena MP, and Maramura TC. Their studies focused on citizen satisfaction, service delivery protests, and public service reform. Key research themes encompassed water policy and infrastructure, citizen participation in service delivery, public service innovation, and informal settlement services. The study identified research gaps in public service inclusion for disadvantaged groups and citizen roles in infrastructure maintenance.DiscussionThe analysis demonstrates that while research in this field has grown since South Africa’s post-apartheid transition, certain critical areas remain underexplored. Despite being limited to Scopus-indexed articles, the study provides valuable insights into the evolution and current state of social infrastructure service delivery research in South Africa. The findings clarify the understanding of the literature landscape and establish a foundation for future research directions.
The dark side of digitalization: examining the impact of digital overload on job autonomy and job satisfaction Abdulrazaq Kayode Abdulkareem, Abdulrasaq Ajadi Ishola, Muhammed Lawan Bello, Abdulhakeem Adejumo Journal of Information Communication and Ethics in Society, 2024 Purpose This study aims to investigate the effects of digital overload on job autonomy and job satisfaction among civil servants in the Nigerian public sector using the job demand–resources model. Design/methodology/approach A questionnaire survey was conducted among mid-career and senior-level officers in five federal ministries in Nigeria. The collected data were analyzed by using structural equation modeling partial least squares to test the research hypotheses and necessary condition analysis to assess the necessary conditions for high satisfaction among civil servants. Findings The study reveals that the use of information and communication technology (ICT) has a significant positive impact on digital overload. Furthermore, digital overload has a significant negative effect on job autonomy and adversely affects job satisfaction. Additionally, job autonomy partially mediates the relationship between digital overload and job satisfaction. Job autonomy and ICT use were found to be necessary conditions for high satisfaction. Research limitations/implications The study acknowledges certain limitations, such as the focus on civil servants in federal ministries in Nigeria and the reliance on self-reported data. Practical implications The findings of this study have practical implications for policymakers in the Nigerian civil service. They highlight the importance of reducing digital overload and promoting job autonomy to enhance job satisfaction, as well as to improve the overall performance and efficiency of the public sector. Originality/value This study contributes to the existing literature by providing insights into the detrimental effects of digital overload on civil servants’ job autonomy and satisfaction in the Nigerian public sector. It explores a relatively unexplored aspect of digitalization and emphasizes the need to address the negative implications of digital overload. Additionally, it examines the necessary conditions for high satisfaction among civil servants.
Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use Abdulrazaq Kayode AbdulKareem, Kazeem Adebayo Oladimeji, Abdulrasaq Ajadi Ishola, Muhammed Lawan Bello, Abubakar Yaru Umar, et al. International Journal of Public Sector Management, 2024 PurposeThis study examines the adoption of information and communication technologies (ICT) for e-recruitment and its impacts on public value outcomes.Design/methodology/approachA survey was conducted with 213 public sector employees in the federal civil service using a questionnaire to test a conceptual model integrating the Technology Acceptance Model, Media Richness Theory and Public Value Theory using PLS-SEM analysis.FindingsResults validate significant positive relationships between ICT adoption, social media use for e-recruitment and public value creation. Internet self-efficacy positively moderates public value outcomes.Research limitations/implicationsWhile this study makes valuable contributions, avenues remain to further expand generalizability, strengthen validity and incorporate additional institutional factors in the framework.Practical implicationsThe study provides insights to guide policies and interventions aimed at improving ICT adoption success and public value gains from e-government investments in developing countries.Originality/valueThe research makes key contributions by operationalizing and empirically assessing the public value impacts of e-government innovations and examining adoption issues in an understudied developing country context.
Factors influencing the adoption of electronic identity in Nigeria Abdulrazaq Kayode Abdulkareem, Kazeem Adebayo Oladimeji, Abdulrasaq Ajadi Ishola, Abdulhakeem Adejumo, Zulfah Jumoke Abdulkareem Ejournal of Edemocracy and Open Government, 2024 Despite its benefits, adopting electronic identification in Nigeria has been slow. This study aims to identify the factors influencing electronic identification adoption in Nigeria using the Technology Acceptance Model and self-determination theory as bases. The model was expanded to include digital literacy, access to information and communications technology, perceived credibility, and trust. A total of 692 responses were collected using a questionnaire distributed using convenience sampling. The data was analysed using partial least squares structural equation modelling. The findings indicate that the strongest factor affecting the adoption of electronic identification is perceived credibility, followed by perceived usefulness and perceived ease of use. Furthermore, electronic identification adoption is also predicted significantly by digital literacy, trust, and perceived autonomy. However, access to information and communications technology was found to have no significant impact on electronic identification adoption, while perceived cultural influence had a negative effect. These findings provide insights into the factors influencing electronic identification adoption in Nigeria and suggest strategies to increase adoption rates.
Does e-government impact e-participation? The influence of trust in e-government Abdulrazaq Kayode Abdulkareem, Zulfah Jumoke Abdulkareem, Abdulrasaq Ajadi Ishola, Iyiola Tomilayo Akindele International Review of Public Administration, 2022 In Nigeria, the introduction of ICT in the early 2000s propelled e-participation to create more opportunities for citizens to participate in the democratic processes and bridge the public trust deficit gap. This study examines the mediating effect of trust in e-government on the relationship between e-government quality and e-participation using PLS-SEM. We collected data through a structured questionnaire from 369 experienced e-government users. The result shows that the quality of e-government is unrelated to e-participation, while trust in e-government fully mediates the relationship. The implication of these findings suggests that public service managers are to be responsive and transparent in their interactions with the citizens to have greater confidence in the system.
The influence of openness of public organizations and social media use on e-participation: the mediating effect of trust in e-government Abdulrazaq Kayode Abdulkareem, Zulfah Jumoke Abdulkareem, Abdulrasaq Ajadi Ishola, Muhammed Lawan Bello, Kazeem Adebayo Oladimeji International Review of Public Administration, 2022 Nigeria implemented e-government in the early 2000s to improve public service delivery, promote citizens’ participation, enhance transparency and accountability. Twenty years after implementation, this study examines the influence of openness of public organizations, social media use and the mediating effect of trust in e-government on e-participation. The study proposed a conceptual model comprising seven hypotheses tested using PLS-SEM. Data were collected through a questionnaire from 689 respondents from Nigeria. The results show that openness of e-government and trust in e-government positively influence e-participation. The direct relationship between social media use and e-participation cannot be confirmed; however, trust in e-government mediates the indirect relationships. Similarly, it examines the role of social media use in investigating e-participation. The findings implied that public sector organizations and e-government implementers would learn and take advantage of the e-government system and social media strengths to meet the citizens’ expectations.
RECENT SCHOLAR PUBLICATIONS
Integrated infrastructure construction: The answer to sustainable resource use in South Africa AA Ishola, T Gumbo Building Infrastructure Better, 261-268 , 2026 2026
Comparative Analysis of Smart City Initiatives in Nigeria and South Africa: Lessons for Public Administrators AA ISHOLA, AK ABDULKAREEM, MA AKINTOLA, A AMEEN Journal of Development and Society, Faculty of Social Science 7 (2) , 2026 2026
DIGITAL GOVERNANCE AND POLICYMAKING: EVIDENCE FROM SOCIAL MEDIA ENGAGEMENT IN KWARA STATE, NIGERIA ML Bello, AA Ishola, AK Abdulkareem Department of Public Administration, Faculty of Management and Social … , 2026 2026
Circular economy implementation in South Africa's construction industry AA Ishola, D Tshiamo, T Gumbo Building Infrastructure Better, 469-478 , 2026 2026
Mapping Park Maintenance Disparities Across Johannesburg’s Socio-Economic Landscape: A Pilot Assessment Study AA Ishola, T Gumbo, TC Maramura REAL CORP 2026 Proceedings/Tagungsband 23-25 March 2026, 603-612 , 2026 2026
An Assessment of the Clean Air Zones (CAZ) Implementation in Developing Contexts: Social Equity Report for the City of Johannesburg AA Ishola, T Gumbo, TC Maramura REAL CORP 2026 Proceedings/Tagungsband 23-25 March 2026, 135-144 , 2026 2026
Ethical behaviour, organisational support and employee outcomes in driving public sector organisational performance AK Abdulkareem, AA Ishola, ZJ Abdulkareem, KA Oladimeji, A Adejumo, ... RAUSP Management Journal 60 (1), 175-191 , 2025 2025 Citations: 11
Information and Communications Technology (ICT) and Election Administration in Nigeria: A Systematic Review AA ISHOLA, AK ABDULKAREEM, MA AKINTOLA, AY UMAR Nnamdi Azikiwe Journal of Political Science 10 (4), 15-31 , 2025 2025
Community-led water governance for addressing water scarcity in a developing context: A review of post-Zero-day drought in Cape Town, South Africa TC Maramura, AA Ishola, T Gumbo, FB Mushonga ESS Open Archive 2025 (1110) , 2025 2025
Analysing metropolitan municipal water services delivery performance in South Africa: A comparative assessment of household access, water quality, and households’ satisfaction AA Ishola, TC Maramura, T Gumbo Journal of Digital Food, Energy & Water Systems 6 (1) , 2025 2025 Citations: 1
THE NIGERIAN STATE AND IT’S RESPONSES TO CORRUPTION A Adejumo, AA Kayode, IA Ajadi Review of Public Administration and Management Journal (ROPAMJ) 22 (1), 202-214 , 2025 2025
High-performance work system through onboarding in nigeria banking system O Issa, A Ishola, AK Abdulkareem International Journal of Economic Behavior (IJEB) 15 (1), 41-52 , 2025 2025 Citations: 1
Reward Distribution Strategies towards Ensuring Industry 4.0 Performance in Banking Industry: A Correlate and Effect O Issa, AA Ishola, JR Amosa, EO Balogun Journal of Management and Entrepreneurship Research 6 (1), 75-85 , 2025 2025
The Role of Leadership Style on Employee Voice Behavior and Satisfaction: The Mediating Effect of Self-Efficacy ML Bello, AK AbdulKareem, AA Ishola, I Omolabi, R Salman Cihan University-Erbil Journal of Humanities and Social Sciences 9 (1), 114-124 , 2025 2025
Beyond Metrics: Language Use, Perceived Fairness, and Performance Outcomes in the Kwara State Public Sector in Nigeria ML Bello, AA Ishola, ZJ Abdulkareem, A Adejumo, AK Abdulkareem Faculty of Management and Social Sciences, IBB University, Lapai, Niger … , 2025 2025
Social infrastructure service delivery in South Africa: A bibliometric, visualization, and thematic analysis BJ Mashabela, T Gumbo, AA Ishola Frontiers in Sustainable Cities 7, 1605180 , 2025 2025 Citations: 2
Sustainable Water Supply in South African Rural Areas: A comprehensive and contemporary Bibliometric Analysis AA Ishola, T Gumbo, TC Maramura Frontiers in Water 7, 1605153 , 2025 2025 Citations: 1
Charting Digital Governance: A Bibliometric Analysis of Information and Communications Technology (ICT) Research in Nigeria's Public Administration Using Scopus AA Ishola, TC Maramura, T Gumbo Frontiers in Sustainable Cities 7, 1605736 , 2025 2025 Citations: 8
The dark side of digitalization: examining the impact of digital overload on job autonomy and job satisfaction AK Abdulkareem, AA Ishola, ML Bello, A Adejumo Journal of Information, Communication and Ethics in Society 22 (3), 354-371 , 2024 2024 Citations: 32
The effect of talent management practices on employee performance in Nigerian local governments A Ameen, AK Abdulkareem, AY Umar, AA Ishola International Journal of Intellectual Discourse 7 (3) , 2024 2024 Citations: 1
MOST CITED SCHOLAR PUBLICATIONS
Does e-government impact e-participation? The influence of trust in e-government AK Abdulkareem, ZJ Abdulkareem, AA Ishola, IT Akindele International Review of Public Administration 27 (2), 91-110 , 2022 2022 Citations: 88
Talent Management, Organizational Culture and Employee Productivity: The Moderating Effect of Employee Involvement. KA Oladimeji, AK Abdulkareem, AA Ishola Journal of HRM 26 (1) , 2023 2023 Citations: 55
E-Government, Information and Communications Technology Support and Paperless Environment in Nigerian Public Universities: Issues and Challenges AA Kayode, BM Lawan, IA Ajadi, JA Lukman Journal of Technology Management and Business 7 (1), 065-074 , 2020 2020 Citations: 46
E-government in Nigeria: Progress and prospects AK Abdulkareem, AA Ishola Department of Public Administration, University of Ilorin , 2016 2016 Citations: 38
Investigating ICT adoption and public value of e-recruitment in the public sector: the role of social media use AK AbdulKareem, KA Oladimeji, AA Ishola, ML Bello, AY Umar, ... International Journal of Public Sector Management 37 (2), 284-304 , 2024 2024 Citations: 36
The dark side of digitalization: examining the impact of digital overload on job autonomy and job satisfaction AK Abdulkareem, AA Ishola, ML Bello, A Adejumo Journal of Information, Communication and Ethics in Society 22 (3), 354-371 , 2024 2024 Citations: 32
The influence of openness of public organizations and social media use on e-participation: the mediating effect of trust in e-government AK Abdulkareem, ZJ Abdulkareem, AA Ishola, ML Bello, KA Oladimeji International Review of Public Administration 27 (4), 281-296 , 2022 2022 Citations: 32
E-Government and bureaucratic corruption in Nigeria: successes and challenges AK Abdulkareem, AA Ishola, ZJ Abdulkareem Jurnal Studi Pemerintahan, 1-20 , 2021 2021 Citations: 29
E-government and public service delivery in Nigeria BM Lawan, IA Ajadi, AA Kayode, AU Yaru E-BANGI: Jurnal Sains Sosial Dan Kemanusiaan 17 (5), 1-14 , 2020 2020 Citations: 21
Local government administration and national development in Nigeria: Challenges and prospects S Oyedele, E Osezua, A Abdulkareem, A Ishola Department of Industrial Relations and Personnel Management, Faculty of … , 2017 2017 Citations: 17
Local Government Internally Generated Revenue And Administrative Costs: A Question Of Efficiency. AK AbdulKareem, A Abdulhakeem, IA Ajadi Journal of Techno-Social 10 (2) , 2018 2018 Citations: 15
A review of e-government as a tool for building citizens trust in the Nigerian government AK Abdulkareem, A Ameen, AA Ishola Sahel Analyst: Journal of Management Sciences 13 (2), 10 , 2016 2016 Citations: 15
Ethical behaviour, organisational support and employee outcomes in driving public sector organisational performance AK Abdulkareem, AA Ishola, ZJ Abdulkareem, KA Oladimeji, A Adejumo, ... RAUSP Management Journal 60 (1), 175-191 , 2025 2025 Citations: 11
Charting Digital Governance: A Bibliometric Analysis of Information and Communications Technology (ICT) Research in Nigeria's Public Administration Using Scopus AA Ishola, TC Maramura, T Gumbo Frontiers in Sustainable Cities 7, 1605736 , 2025 2025 Citations: 8
Customer Satisfaction with e-Commerce Business: A case of konga.com AA Olawale, Y.A., Salman, A., & Ishola Acta Universitatis Bohemiae Meridionalis 25 (3), 1-15 , 2022 2022 Citations: 7
Factors influencing the adoption of electronic identity in Nigeria AK Abdulkareem, KA Oladimeji, AA Ishola, A Adejumo, ZJ Abdulkareem Jedem-Ejournal of Edemocracy and Open Government 16 (1), 108-129 , 2024 2024 Citations: 6
Internally generated revenue and local government sustainability in Nigeria IA Ajadi, AA Kayode, BM Lawan, DE Olaniyi, OA Damilola Dynamics of Public Administration 37 (2), 141-149 , 2020 2020 Citations: 5
Blue ocean strategy and the future of public sector: a study of health insurance reforms implementation in nigeria MMW Kirfi, IA Ajadi, AA Aliyu International Journal of Business and Management Invention 2 (5), 67-74 , 2013 2013 Citations: 5
Effect of E-Banking Services on Customers’ Satisfaction in University of Ilorin, Ilorin, Kwara State S Abdulrazaq, A Olawale Yinusa, IA Ajadi Acta Universitatis Bohemiae Meridionalis 27 (1), 1-15 , 2024 2024 Citations: 3
Transforming Public Service Delivery from the line to online in Nigeria A Ishola, A Abdulkareem, M Bello Acta Universitatis Danubius. Administratio 13 (1) , 2021 2021 Citations: 3