PREETI S RAWAT
@kjsim.somaiya.edu
Professor, OB HR
Somaiya Vidyavihar University K J Somaiya Institute of Management
RESEARCH, TEACHING, or OTHER INTERESTS
Organizational Behavior and Human Resource Management, Social Psychology
Scopus Publications
Scholar Citations
Scholar h-index
Scholar i10-index
Scopus Publications
Shiji Lyndon, Preeti S. Rawat, Ketan Bhardwaj, and Ajinkya Navare
Emerald
PurposeThe purpose of this paper is to extend the theoretical understanding of the disclosure dilemma experienced by lesbian, gay and bisexual (LGB) employees. The study focuses on examining the factors related to self-disclosure such as co-worker support and fear of disclosure. Further, the study also aims at testing the impact of coworker support on the psychological well-being of LGB employees.Design/methodology/approachThe study adopts a concurrent triangulation research design, which involves a simultaneous collection of quantitative and qualitative data. Using a survey questionnaire, data from 200 LGB employees were collected. Semi-structured interviews were carried out with 10 LGB employees. The qualitative findings were treated as complementary to the relationship tested through the quantitative method.FindingsQuantitative results reveal that co-worker support positively impacts self-disclosure by LGB employees. And the fear of disclosure mediates the relationship between coworker support and self-disclosure. Further, self-disclosure is positively related to psychological well-being. The qualitative study brings insights from the lived experiences around these factors. This research expands knowledge about the factors associated with the disclosure of LGB employees.Originality/valueThe study examines the factors related to the disclosure of sexual identity and the experiences of the dilemma of LGB employees in the workplace. Most of the studies in the context of LGB have adopted a quantitative research design. The current study adopts a mixed methods approach with a concurrent triangulation research design.
Preeti S. Rawat
SAGE Publications
Preeti S. Rawat
SAGE Publications
Preeti S. Rawat
SAGE Publications
Preeti S. Rawat
SAGE Publications
As the frontiers of knowledge are pushed further, new realizations dawn on us which give us a different perspective to the challenges in hand. This issue of BPR is in line with the above thought. It presents before you an eclectic collection of papers from diverse fields like marketing, social media, finance, and human behavior. Wali, AGYO, Amangala and Nkpurukwe, in their paper “Marketization of Public Universities: Lessons from a Developing Economy,” have investigated the marketization of public universities in a developing economy intending to provide findings for repositioning public universities for global attraction. Policy implications and recommendations suggest a tripartite work relationship between the government, university leadership, and academic staff union for repositioning public universities. Farzin, Sadeghi, Fattahi, and Eghbal, in their paper “Effect of Social Media Marketing and eWOM on Willingness to Pay in the Etailing: Mediating Role of Brand Equity and Brand Identity” have shown that electronic word-of-mouth can indirectly affect consumer behavioral responses through brand equity and brand identity and also have a direct impact on consumer decisions such as willingness to pay a premium. The insights from this paper could be utilized by marketers and advertisers in the formulation and implementation of effective and coherent marketing and advertising strategies. Ugheoke, Mashi, and Mohd Isa in their paper “Can Workplace Fun Moderate Organizational Identification and Job Satisfaction Relationship” investigate the moderation effect of workplace fun on the relationship between organizational identification (OID) and job satisfaction. The findings suggest that organizational leaders can use fun to generate favorable organizational outcomes. Managers can increase employee job satisfaction by encouraging workplace fun. Pandey and Joshi in their paper “Examining Asset Pricing Anomalies: Evidence from Europe” examined five important asset pricing anomalies, namely, size, value, momentum, profitability, and investment rate to test their efficacy in major West European economies, that is, France, Germany, Italy, and Spain. The authors have employed four prominent asset pricing models, namely, CAPM, FF3 Factor Model, Carhart Model, and FF5 Factor Model to evaluate if portfolio managers can create trading strategies to generate risk-adjusted extra normal returns for their investors. The study has implications for portfolio managers, academia, and policy makers. Dhar and Khandelwal have studied the “Impact of Goods and Service tax (GST) on supply chain management.” This research helps managers to understand GST system in a better way so that they can adopt it for enhancing their business performance. Lastly, Jena and Sahoo’s case study “Story of Milk Mantra: Growth and Sustenance in a Complex Emerging Market” focuses on various leadership styles and strategies that are necessary for Milk Mantra in order to expand and sustain growth in complex emerging markets. I wish each one of you good health and hope you continue to subscribe to our journal.
Preeti S. Rawat
SAGE Publications
The COVID pandemic continues unabated. Despite all the challenges faced, I am happy to share that all the issues of BPR are released on time along with the online first facility. I thank the associate editors and reviewers for their tireless effort in the timely review process. This issue is a mix of papers from diverse themes. Alok, Rajtilak, and Singh in their paper “Performance and Upskilling: Indian IT Sector Temporary Workers’ Job Insecurity Coping Strategies Identified Through Grounded Theory” focus on understanding how the Indian IT sector’s temporary agency workers (TAWs)—that is, temporary workers recruited by staffing agencies to work with client organizations—cope with their job insecurity. Repousis, Lois, Georgopoulos, Vrontis, and Thrassou in the paper “Optimization of Capital Distribution and Composition of a Shipping Company Fleet Through Evolutionary Algorithms” examine the optimization of fleet management of a shipping company through control algorithms. The authors believe that finding an algorithm that will reduce a marine company’s exposure to risk by diversifying its fleet composition is one way to make it dominant. Khan, Rana, and Hosenin in the case study “Impact of Trustworthiness on the Usage of M-Banking Apps: A Study on Bangladeshi Consumers” show three components of trustworthiness (ability, benevolence, and integrity) to have a positive impact on M-banking app usage. Mulla and Mukherjee in the paper “Empowering and Directive Leadership: The Cost of Changing Styles” highlight the cost of leaders changing between empowering and directive leadership styles on team outcomes. The study implies how they (leaders) should enact their leadership style and be aware that switching between styles may impose long-term costs on the team’s affective commitment and satisfaction with the leader. Farzin, Ghaffari, and Fattahi in the paper “The Influence of Social Network Characteristics on the Purchase Intention” explore the features of social network sites (SNSs) that have a bearing on consumer purchase behavior in the Iranian context. Marketers and advertisers could use the insight to formulate and implement effective and coherent marketing and advertising strategies. Biswas, Majumder, and Dawn in their paper “Comparing Socioeconomic Development of G7 and BRICS Countries and Resilience to COVID-19: An Entropy-MARCOS Framework” have shown that socio-economic development (SED) of a country does not lead to better resilience to COVID-19. The diversity of the themes covered in the papers makes this issue very interesting. I wish each one of our readers to stay safe and healthy.
Preeti S. Rawat
SAGE Publications
Preeti S. Rawat, Shiji Lyndon, Manas Ranjan Pradhan, Jackson Jose, Milcah Kollenchira, and Grishma Mehta
Emerald
PurposeThe different perspectives of diversity have until recently ignored emotional diversity primarily because emotions were discounted as “irrational.” To highlight the need for a broader integrative view of emotions in the workplace, the question addressed in the study was whether inclusive leadership helped emotionally reactive employees improve their performance and whether these employees displayed potential leadership qualities for future roles.Design/methodology/approachThe study was qualitative. This cross-sectional study applied qualitative methods to gather the required information. Sixteen business heads across different sectors in India were purposively chosen for in-depth interviews with respondents. The interviews were semi-structured. The approach of theoretical sampling was adopted. From the initial set of questions, the next set of questions was evolved and the itineration was continued until saturation was achieved.FindingsThe results showed that mentoring and empowerment helped emotionally reactive employees improve their performance. On the question of their potential leadership role, the results were mixed.Research limitations/implicationsThe follower (protégé) perception, if also taken, can validate whether the person-centered style helped in the performance improvement of the followers. The responses of the leaders were based on their memory and no reports were checked from their office records to corroborate the same.Practical implicationsResearchers have argued that worker behavior and productivity are directly affected by employee affect and emotional states. The study contributes significantly to creating emotionally inclusive workplaces.Originality/valueThe study is focused on the role of diversity of emotions in the workplace impacting productivity. Emotions are vital and affect the workplace significantly. The study focused on what organizations could do to handle emotionally reactive employees at work. The study showed that inclusive leadership through mentoring and empowerment helped in assimilating difficult employees into the mainstream work.
Preeti S. Rawat
SAGE Publications
I am happy to share the current issue of Business Perspectives and Research. The articles have been selected from diverse fields. Kabiraj, Upadhya, and Vij have studied wine festivals as a unique tourism product for enhancing the brand image of a destination. In their study “Exploring the Factors Affecting the Behavioral Intention of Visitors in Wine Festival: The Case of China Dalian International Wine and Dine Festival”, they have focused on the motivation behind participation in the wine festivals and investigated the influence of motivation factors on the perception of festivals cape, satisfaction, and behavioral intentions. The study was done in China, which is the third-largest wine-consuming country in the world and has been organizing wine and food-focused festivals. Khan and Rabbani in their study “Explaining the Growth Potential of a Market Leader and Challenger: Evidence from Japan’s Telecommunications Services Industry” have delved into the growth potential of the market leader and market challenger in Japan’s telecommunications services industry. Using the price–earnings ratio (P/E) and market-to-book-value-of-equity ratio (MV/BV) as indicators of growth potential, the study shows that the market challenger’s growth potential is significantly higher than that of the market leader, even after controlling for firm size, liquidity, profitability, leverage, cash flow, and age. Ugheoke in the study “Does Organizational Culture Matter in Managerial Role and High Performance Achievement? Lessons from Nigeria SMEs” has explored how managers influence high-performance achievement among small firms and how their role is being strengthened by organizational culture. The study is relevant in emphasizing how SMEs should focus on building market-related competitive capability to capture the emerging market prospects in these economies. Bhattacharya and Gandhi have reviewed the Sukanya Samriddhi Yojana (SSY) launched by the Government of India (GOI) for the girl child, to take care of their education and marriage. In the conceptual article “Psychological Contract for People Development and Organizational Sustainability”, Rao has examined different aspects of the psychological contract and has proposed that relational psychological contract may help in sustainable human development and organizational sustainability, whereas a transactional psychological contract would moderate the relationship between sustainable human development and organizational sustainability. Chakraborty and Biswas in “Enlivening Workplace Climate Through Strategic Human Resource Management Initiatives: Unleashing Its Efficacy” have explored the impact of strategic human resource management practices on organizational climate and organizational performance. Hanaysha in his research “Impact of Price Promotion, Corporate Social Responsibility, and Social Media Marketing on Word of Mouth” has shown that corporate social responsibility and social media marketing have a significant positive impact on consumers’ word of mouth. The result has enriched the understanding of the importance of these marketing strategies in shaping word of mouth for fast-food restaurants in Malaysia. I hope you will find the articles interesting and enriching.
Preeti S. Rawat
SAGE Publications
Shiji Lyndon, Preeti S. Rawat, and Darshana Pawar
Emerald
PurposeEmotional labour is an important area of research in organizational psychology especially in the context of service industry. Past research in this area has primarily focused on the negative consequences of emotional labour. The present study is carried out to explore whether professors working in higher educational institutes experience emotional labour and how does it impact them.Design/methodology/approachThe study adopted a qualitative approach. Twenty in-depth interviews were conducted.FindingsThree broad themes emerged from the study: (1) work environment leading to emotional labour (2) factors facilitating emotional regulation and (3) consequences of emotional labour. The findings revealed that the consequences of emotional labour are context specific and in the context of educational setting, it has interesting positive outcomes.Practical implicationsThe findings of the study provide critical insights regarding how to deal with employees who experience emotional labour at work.Originality/valueThe study adopts an inductive approach to explore the experiences of emotional labour of professors in higher educational institutes.
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
This issue of Computer Science Education brings together two sets of papers dealing with very different aspects of our field. The first two papers address topics that belong to the core of computer science but are less frequently addressed in computing education research: theory of computation and imperative programming. Frede and Knobelsdorf present us with A differentiated picture of student performance in introductory courses to theory of computation. In their work, they examine homework assignments and exams from three cohorts at the same institution, totalling about 1500 data points. Their detailed analysis of the exam questions, in particular regarding the competences tested, reveal two major findings: First, and in line with popular belief, exam questions involving formal proofs were found to be the most challenging types of questions; in contrast to popular belief, this was found across all levels of performance. Second, the correlation between performance on homework assignments and performance on the final exam known from research on introductory courses could not be shown for the courses studied. Frede and Knobeldorf’s work thus adds another facet to research on student performance and the much-disputed “bimodal distribution” hypothesis. In particular, their work opens up avenues for comparative and replication studies in this under-researched area. The second paper, authored by Heinsen, Egan, and McDonald, shows An evaluation of SeeC: a tool designed to assist novice C programmers with program understanding and debugging. The authors assess their SeeC visualization and debugging tool for imperative programming in C using an analysis of user action and screen capture recordings along with a participant experience survey. In doing so, they study participants in a non-laboratory setting, measure the degree to which the features of the tool are being used, and ask for direct feedback on the perceived usefulness of the features implemented based on research findings. Together with the deployment of the tool as free and open source software, the authors’ work thus showcases a set of best practices for assessing an educational software tool developed based on findings from the research literature. Shifting our attention towards pre-college education, the second pair of papers deals with understanding how to work towards equity in primary and secondary computing education. In Rac(e)ing to computer science for all: how teachers talk and learn about equity in professional development, Goode et al. address the tension between structural inequities in the educational systems and the ways teachers talk about them. Their observational study follows a larger group of teachers during a week-long “Exploring Computer Science” summer workshop and the varying ways in which they engage in colorblind discourses. Goode et al. report that returning participants and, in general, participants at the end of the “Exploring Computer Science” program address race as a cause of inequity more often and more directly instead of evading such discourses or listening in silence. The work by Goode et al. underlines both the importance and the effectiveness of explicitly including equity in professional development for teachers in our discipline. COMPUTER SCIENCE EDUCATION 2021, VOL. 31, NO. 3, 313–314 https://doi.org/10.1080/08993408.2021.1968117
Preeti S. Rawat, Shrabani B. Bhattacharjee, and Vaishali Ganesh
Emerald
PurposeThe purpose of this paper is to study if trust on team members and leaders leads to an experience of civil behavior in the workplace or reduced incivility at the workplace. The study was conducted on women employees and therefore termed as selective incivility.Design/methodology/approachIn the study, the relationship between team trust and leader trust was the antecedent variables and general well-being was the consequent variable. Civil behavior in the workplace was the mediating variable. The research was conducted on 228 working women in different sectors of the Indian organization. Trust (in leaders and on teams) and general well-being were measured by established scales. Selective incivility scale was developed based on the qualitative inputs from working women. Data were analysed on SPSS and AMOS version 20.FindingsThe study showed that trust (between leader and subordinates and among team members) led to an experience of civil behavior at workplace, and experience of civil behavior led to an experience of general well-being.Research limitations/implicationsThis research has contributed to both theoretical and managerial aspects. On the theoretical front, this research has emphasized the role of trust in building a civil environment in the workplace. On the managerial front, it has contributed to showing how low incivility encourages inclusivity and maintains the general well-being of employees, and therefore advocates the practice of civil behavior.Practical implicationsThe study is relevant in managing politics at workplace. With an environment of trust, the insecurity and doubt in the minds of employees are reduced. This leads to higher well-being of employees. In the modern times, workplaces are becoming more diverse. There are not only gender differences but also differences in age, sexual orientation and persons with disabilities. Presence of low incivility can go a long way in encouraging an inclusive workplace. It is thus relevant in managing workplace diversity and for creating a more inclusive environment.Social implicationsDiverse workplace constituting women and minority race have experienced more workplace incivility (Cameron and Webster, 2011). Also, presence of higher percentage of men in the workforce composition enhanced incivility toward women (Trudel and Reio, 2011). As the paper indicates that low incivility leads to general well-being, it also tries to point out that overall health of organization also improves. It should not be ignored that it is not only the employee who is exposed to incivility who gets affected but also the other employees who are witness to such situation.Originality/valueThis study investigates the mediating effect of civil behavior at the workplace between trust, both team member and leader, and general well-being.
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basergekar
SAGE Publications
An increasing number of tourism and hospitality firms have turned their attention to new business opportunities on the Web. Travel 2.0 has emerged as a new tool for competitive advantage. The study by Abubakar, Ilkan, Eluwole, and Lasisi draws on social cognitive theory and its success model to diagnose the impact of websites design quality on booking/reservation intentions from a traveler’s perspective. The article gives an interesting perspective of this contemporary theme.
Preeti S. Rawat and Prema Basergekar
SAGE Publications
We are happy to present the Volume V Issue I (2017) of the journal Business Perspectives and Research. It presents diverse types of research. Pandey and Mehta have explored semiconductor pricing strategy in USB market and concluded that appropriate pricing decisions for specific product category segment may lead to enhanced revenue besides better customer conversion ratio. Kushwaha and Rao have focused on integrating the linkages between learning systems and knowledge process integration on individual level learning outcomes. Ali, Ali and Chandra made a comparison of managing unorganized food grocery retail stores in an emerging economy where the comparison was between self-started versus family inherited businesses. Pandya has studied about the awareness and availing of various direct and indirect fiscal incentives and its impact on financial and strategic decisions of MSMEs. Pradhan and Jena explored the concomitant areas for extending the scope of employee performance as a major domain of human resource effectiveness. The study is expected to provide insights for designing organization specific policies for improving employee performance. Research by Preko explained the triadic interactions of the consumer behavior, personal factor, and environmental factors in the context of green marketing in Ghanaian environment.
Preeti S. Rawat and Prema Basergekar
SAGE Publications
Preeti S. Rawat and Prema Basargekar
SAGE Publications
Preeti S. Rawat and Shiji Lyndon
Emerald
Purpose The purpose of this paper is to study the effect of paternalistic leadership of the boss on the trust of the subordinate. Design/methodology/approach The present study adopted survey method to test the hypotheses. Paternalistic leadership style was measured by a 24-item scale developed by Cheng et al. (2004). Trust was measured by a four-item scale by Schoorman and Ballinger (2006). Data were collected from a sample of 253 respondents. Findings The results show that in India, paternalistic leadership style leads to subordinate trust. The result further found that though benevolent and moral leadership leads to trust, authoritarian leadership does not lead to formation of trust. Practical implications The study has important implications in areas like managing leader–member relations, leadership training and team efficacy. Originality/value Leadership researchers in Indian context have largely adopted etic approach which attempts to generalize Western leadership theory to Indian context. However, uncritical adaptation of techniques developed in Western context may not be effective in the Indian cultural environment. The concept of paternalistic leadership was developed in Chinese context, but as India scores high on paternalism, the present study uses the paternalistic leadership style to study its effect on subordinate’s trust on leader.
Preeti S. Rawat and Prema Basergekar
SAGE Publications
We are pleased to share with you Volume 3 (2) of Business Perspectives and Research. The issue has an interesting mix of few research studies, a case study and a book review. The article by Kumar et al. focuses on the concept of poaching. The theme is very relevant in the present business environment and very little research work has been done in this field. The study uses the experimental design and comes up with interesting findings that have implications for managing talent at work place. The article by Saji et al. focuses on the selection of tourism destination based on human values. Similar to the brands of multinational companies, there can be different dimensions to and brand associations with tourism destinations too. The article develops a model for understanding the consumer selection of different tourism destinations that could be used by the tourism business practitioners and governments in preparing strategies for promoting a set of destinations to their right markets. The article by Bhoola throws light on the impact of project success factors in managing software projects. His article deals with sources of success in software projects and how effectiveness can be brought about. The article by Verna and Jain focuses on the concept of “need for cognition” (NFC). The article tries to identify the specific skill dimensions that operate in respondents who shop online and are positive on NFC, also seeking to look at difference in online shopping behavior of the respondents with different levels of these skills. The current issue also has an interesting case on the health care systems and facilities in Bangladesh. Although there have been a significant amount of development initiatives by the government in the sphere of health care, a large proportion of the rural population still remains deprived of required medical care. Under such prevailing paradoxical development, the nongovernmental organizations (NGOs) in Bangladesh have played a vital role in alleviating the poor health care condition in Bangladesh. The case focuses on “Jibon Tari” a floating hospital, which aims to serve the povertystricken people of Bangladesh. The issue also carries a book review by Sengupta on the book The State of the Nation. We assure you that you will find this issue interesting. We also invite you to send your manuscript to our journal for its forthcoming issues. With your support and cooperation, we will be able to raise the bar of excellence in the published research.