Taught at the Federal University of Sergipe as a Substitute Professor in the Department of Administration (2013). Taught at the Federal University of Alagoas as an Assistant Professor of the Technology Axis (2013-2018). She is currently an Adjunct Professor at the Federal University of Sergipe, in the Department of Administration (2018-Current) and in the Academic Master's Degree in Administration - PROPADM (2019-Current). She served as Deputy Coordinator of the Postgraduate Program in Administration at the Federal University of Sergipe - PROPADM/UFS (2021-2022). She is Coordinator of the Postgraduate Program in Administration at the Federal University of Sergipe - PROPADM/UFS (2023-Current). Leader of the research group Observatory of Technology, Innovation and Organizations (2021-Current).
EDUCATION
Post-Doctorate in Business Administration from Fundação Getulio Vargas, at the São Paulo School of Business Administration - FGV/EAESP (2020). PhD in Business Administration from Fundação Getulio Vargas, at the São Paulo School of Business Administration - FGV/EAESP (2018). Master in Administration from the Federal University of Sergipe - UFS (2013). Bachelor in Administration from the Federal University of Sergipe - UFS (2011).
RESEARCH, TEACHING, or OTHER INTERESTS
Management of Technology and Innovation
9
Scopus Publications
636
Scholar Citations
14
Scholar h-index
18
Scholar i10-index
Scopus Publications
Interrelating the Local Innovation System and Main Street Entrepreneurs in Small Towns: An Integrated Case Study in Brazil Juliana Moreira dos Santos, Glessia Silva, Fernanda Salvador Alves Latin American Business Review, 2025 Local Innovation Systems (LIS) support the idea that innovation does not occur in isolation, but rather within specific territorial contexts, through interactions among actors that shape the dynamics of knowledge generation and diffusion. This study aimed to interrelate the LIS and Main Street entrepreneurs, using a qualitative, exploratory-descriptive approach with an embedded case study strategy. "Rondon do Pará" was chosen as the case unit, with its central actors and small businesses as sub-units. The results revealed limited interaction between small businesses and LIS, which faced difficulties in effectively engaging with them. Despite the lack of a fully structured LIS, the environment was still conducive to its development. The study improved understanding of strategic interactions between LIS actors and Main Street entrepreneurs, highlighting opportunities for fostering local innovation and competitiveness. By adopting a micro-territorial perspective and considering cognitive, organizational, social, institutional/cultural, and geographic dimensions, the article helps fill existing gaps in LIS studies in the Global South, particularly by valuing low-tech innovations and the role of local actors in promoting development.
BETWEEN INNOVATIONS AND DISRUPTIONS: A CASE STUDY OF A PUBLIC BANK AMID CHANGES IN THE FINANCIAL MARKET Mariana Vieira da Silva Santana, Glessia Silva de Lima International Journal of Innovation, 2024 Objetivo do estudo: Este artigo visa compreender como um banco público responde às mudanças tecnológicas no mercado financeiro. Metodologia / Abordagem: Utilizou-se uma metodologia qualitativa em um estudo de caso único envolvendo o Banco do Estado de Sergipe, com coleta de dados através de entrevistas com diretores de gestão de inovação e análise de relatórios do banco e da Federação Brasileira de Bancos. Originalidade / Relevância: A digitalização, amplamente adotada no mercado financeiro, acentua a distinção entre fintechs e bancos tradicionais, destacando a inovação tecnológica como um elemento fundamental. A partir disso, o estudo tem a originalidade de estudar a inovação financeira, mais especificamente a do tipo tecnológico, sob a perspectiva dos bancos públicos, a qual tem sido pouca explorada no campo de estudos da inovação. Quanto à relevância do trabalho, é gerado um interesse socioeconômico à medida que se destaca os bancos públicos, os quais, dentre as instituições tradicionais, atuam com um viés social. Principais resultados: Observou-se que a maioria das inovações promovidas pelo Banese visa ao ganho de eficiência operacional e ao aprimoramento do atendimento. Contribuições teóricas / metodológicas: Considera-se que um banco público raramente inova de forma disruptiva, não replicando necessariamente as tendências de mercado, uma vez que prioriza interesses específicos de seu público e sua missão estratégica. Contribuições sociais / a práticas organizacionais: O uso de dados referentes à inovação em pesquisas ajuda governos a compreenderem mudanças socioeconômicas, além de monitorar e avaliar a efetividade e eficiência de suas políticas (OCDE, 2018).
Innovation in the “forgotten businesses” Glessia Silva, Luiz Carlos Di Serio Innovation and Management Review, 2021 PurposeThe objective of this article is to discuss how the research on innovation in the small businesses may be operationalized. This paper discusses the field's concepts, typologies, units of analysis and the general basic assumptions pertaining to the operationalization of innovation research in small businesses.Design/methodology/approachThe article is an essay, whose format aims to provide the reader with reflections and multiple questions, by instigating the free thinking, the research as well as the construction of different ideas and/or perceptions in a logical and scientific way (Meneghetti, 2011). Thus, a conceptual approach for the operationalization of the innovation research in small businesses is proposed and discussed.FindingsMost of the innovation literature has ignored the small businesses, so that its core concepts and basic assumptions should be reviewed in an inclusive approach. The authors developed an analytical proposal that consists of a four-step logical approach to researching innovation in small businesses, starting from the innovation's concept as something important and then evolving to discussing how one has to try and see the small business as an object of study.Originality/valueThe value of this paper lies with the attempt to critically bring the small businesses into the spotlight, as study them has practical and theoretical implications that go beyond the field of innovation itself.
Innovation in small businesses: Towards an owner-centered approach to innovation Glessia Silva, Luiz Carlos Di Serio Revista Brasileira De Gestao De Negocios, 2021 Purpose: We aim to understand how small business owners develop innovations. Theoretical framework: We adopt social cognitive theory to understand innovative activities in small businesses. We draw on Schumpeter’s work to understand how owners may develop innovations and how an owner-centered approach to innovation should take form. Design/methodology/approach: We conducted a multiple case study in small businesses from different traditional sectors. We conducted in-depth semi-structured interviews with the participants and we accessed data from social networks such as the Facebook and Instagram fan pages of the businesses. Findings: The results explain what drives business owners towards innovation and what affects the innovation structure of their businesses. These results are expressed through the antecedents of innovation that emerged from the field and may help in explaining the differences between innovative small businesses and non-innovative small businesses. Research Practical & Social implications: We developed an approach designed for studying innovation within the context and reality of small businesses. In order to contribute to the development of innovations in forgotten businesses, we have listed some recommendations for supporting agencies, government bodies, and researchers alike. Originality/value: Small business innovation is influenced by the owner’s propensity to recognize and act on opportunities. Therefore, the owner can guide the innovation activity in a small business and this needs to be considered by researchers.
Open innovation in the semiconductor industry: analysis of Brazilian design houses Xênia L'amour Campos Oliveira, Maria Elena Leon Olave, Edward David Moreno, Glessia Silva Innovation and Management Review, 2020 Purpose This study aims to understand how Brazilian design houses (DHs) use open innovation in joint development projects for integrated circuits. Design/methodology/approach As a research strategy, qualitative research using multiple case studies was made. As sources of evidence, semi-structured interviews were conducted with three DHs of Programa integrated circuit [circuito integrado(CI)]-Brasil and with four specialists in the field, as well as analysis of documents. The data were analyzed through content analysis. Findings The results showed the DHs use sources of external knowledge in their innovation process, to assist the development of new products, to access new knowledge and skills, to attract financial resources and to be competitive in the market of high technology. Originality/value The study has important implications on the semiconductor industry in Brazil, as the industry is considered strategic for the competitiveness of final goods sector. The importance of encouraging the development of partnerships in the sector, the possibility of using informal agreements to mediate the collaboration between DHs and external agents, and the improvement and long-term continuity of public policies to support the industry are among the implications. In addition to suggestions for new business approaches to assist the strengthening of this segment.
Public policies on innovation and small businesses in a swinging economy Glessia Silva, Luiz Carlos Di Serio, Éder Danilo Bezerra Bar Brazilian Administration Review, 2019 The purpose of this paper is to analyze the adequacy of public policies that support innovation in small businesses in a swinging economy, particularly in Brazil.1 In order to make our case for more adequate public policies on innovation, we develop five propositions based on the assumption that innovation policies focused on fostering socioeconomic development should meet. We adopted a documentary research design, as we examined the policies produced by governmental bodies and agencies at the three governmental levels in Brazil - federation, states, and cities. Also, qualitative content analysis was performed in order to organize, codify and interpret the messages delivered by current innovation policies in the country. We found that most public policies on innovation and small businesses are short-sighted and generalist, borrowing metrics and evaluation criteria from the big enterprise context in an one-size-fits-all manner that, ultimately, cannot be applied to most small businesses and local contexts. As a contribution to theory, our five propositions could be used as starting points for future policy and administration research. On a practical level, we propose recommendations to policy-makers and offer insights on how an adequate policy affects a country’s competitiveness and socioeconomic development.
Entrepreneurship policy in Brazil: Its focus and gaps Cândido Borges, Éder Danilo Bezerra, Glessia Silva, Tales Andreassi, Vicente Da Rocha Ferreira International Journal of Entrepreneurship and Small Business, 2018 This article presents an overview of public entrepreneurship policies in Brazil, and categorises them according to a model with eight types of entrepreneurship policy. In doing so, documents on public entrepreneurship policies on the websites of the 39 ministries, departments and agencies of the federal government were consulted. The results showed that public entrepreneurship policies in Brazil focus more on maintaining existing businesses, with finance policies and support for entrepreneurial, technological and innovation policies. However, few policies directly contribute to increasing the number of entrepreneurs in Brazil. These would include policies for the reduction of entry and exit barriers and policies on improving public infrastructure. It was also found that there are few policies on the promotion of entrepreneurship culture and education, which are essential if entrepreneurship is to be seen by more people as a career option.
Relationships and partnerships in small companies: Strengthening the business through external agents Glessia Silva, Antonio Luiz Rocha Dacorso, Vanessa Barreto Costa, Luiz Carlos Di Serio Bar Brazilian Administration Review, 2016 This article aims to understand the relationships between small companies and external innovation agents and how they can help strengthening these organisations. A multiple case research method was adopted by the researchers and applied to small companies which presented innovative practices. The data collection included documents, records and interviews with managers/business owners. Such interviews were recorded and coded using the NVivo 10 software. The results showed relationships of trust, partnership and learning. The article contributes to the idea that small companies recognize the importance of external knowledge sources in their business and innovation strategies. Companies believe in these relationships in order to bring essential competencies to their business, and continuously renovate themselves through shared feedback. This in turn leads to the capture of financial and technological resources as well as market and competitive information that strengthens the business and allows it to overcome its limitations.
Risks and uncertAinties in micro and smAll enterprises’ decision to innovAte Glessia Silva, Antônio Luiz Rocha Dacorso Revista De Administracao Mackenzie, 2014 A decisão de inovar envolve riscos e incertezas e está entre as difíceis decisões que as empresas precisam tomar em sua trajetória de evolução organizacional. Nesse contexto, as micro e pequenas empresas (MPEs), por deterem limitações financeiras e de sua própria estrutura, frequentemente se veem restringidas em suas ações e se tornam organizações pouco inovadoras. Diante disso, uma das alternativas que se apresentam a essas empresas é o modelo de inovação aberta, pautado na utilização do conhecimento externo como forma de agregar valor à organização, uma vez que o aprendizado e a interação mútua entre uma empresa e seus diversos agentes, propiciados pelo modelo, permitem compartilhar riscos e incertezas e podem conferir as competências necessárias para inovar de maneira dinâmica e contínua. Neste artigo, pretende-se analisar como o uso do modelo de inovação aberta por parte de MPEs pode reduzir os riscos e as incertezas presentes na decisão de inovar, com base na análise dos fatores de risco de Hammond, Keeney e Raiffa (1999) para verificar as incertezas, os resultados, as chances de ocorrência e consequências da decisão tomada. Trata-se de um estudo qualitativo, de caráter exploratório, com uso de entrevistas semiestruturadas e análise bibliográfica. Os resultados apontam que as MPEs, ao passarem por momentos críticos em seu desempenho organizacional, buscam na inovação uma alternativa de sobrevivência ante os novos parâmetros que lhes são impostos. Entretanto, essas empresas apresentam como incertezas associadas à decisão de inovar a falta de know-how e a insuficiência de capital para arcar com o custo da inovação. No intuito de reduzir essas incertezas, buscam, nas fontes externas de conhecimento, o suporte financeiro, tecnológico, de mercado e competitivo que lhes permita inovar e alcançar vantagens competitivas sustentáveis, tendo como resultados desse formato de inovação a superação de suas incertezas, o lançamento de inovações de produto, serviço e processo, a melhoria de seu potencial competitivo e a formação de um processo de inovação. Dessa forma, pode-se afirmar que o uso do modelo de inovação aberta não só reduz os riscos e as incertezas relacionados à inovação, mas também contribui para que essas organizações inovem e melhorem seu desempenho organizacional.
RECENT SCHOLAR PUBLICATIONS
Interrelating the Local Innovation System and Main Street Entrepreneurs in Small Towns: An Integrated Case Study in Brazil J Moreira dos Santos, G Silva, F Salvador Alves Latin American Business Review, 1-29 , 2025 2025
INOVAÇÃO NO MODELO DE NEGÓCIO: um estudo em pequenas empresas frente à pandemia de COVID-19 G Silva Brazilian Journal of Management and Innovation (Revista Brasileira de Gestão … , 2025 2025
CAPACIDADES DE INOVAÇÃO EM PEQUENAS EMPRESAS INSERIDAS EM CONTEXTO DE BAIXO SUPORTE INSTITUCIONAL. LG Bezerra Lima, G Silva Revista Pensamento Contemporâneo em Administração 18 (2) , 2024 2024
Between innovations and disruptions: a case study of a public bank amid changes in the financial market MV da Silva Santana, G Silva International Journal of Innovation: IJI Journal 12 (3), 7 , 2024 2024
Inovação na pequena empresa: um olhar a partir dos microfundamnetos das capacidades dinâmicas LGB Lima, G Silva Revista Administração em Diálogo-RAD 26 (1), 53-67 , 2024 2024
Organizar no Antropoceno: o que podemos aprender com os Kariri-Xocó? A de Araujo Alves, GS de Lima ConCI: Convergências em Ciência da Informação 6 (especial), 1-16 , 2023 2023
Políticas públicas de inovação: Um estudo em localidades pouco desenvolvidas IE de Carvalho Santos, G Silva Desenvolvimento em Questão 21 (59), e14520-e14520 , 2023 2023
Inovação e Desenvolvimento: Entre Saídas e Escapes G Silva, LC Di Serio Desenvolvimento em Questão 20 (58), e12278-e12278 , 2022 2022 Citations: 1
INOVAÇÃO, PEQUENA EMPRESA E FLORESCIMENTO HUMANO G Silva, LC Di Serio Latin American Journal of Business Management 13 (2) , 2022 2022
Inovação em pequenas empresas: Rumo a uma abordagem de inovação centrada no proprietário G Silva, LC Di Serio Revista Brasileira de Gestão de Negócios 23, 519-535 , 2021 2021 Citations: 7
Innovation in Small Businesses: Towards an Owner-Centered Approach to Innovation G Silva, LC Di Serio RBGN-Revista Brasileira de Gestão de Negócios 23 (3) , 2021 2021 Citations: 17
Innovation in the “forgotten businesses” G Silva, LC Di Serio Innovation & Management Review , 2021 2021 Citations: 10
Supply Chain Management e desempenho: proposição de um modelo conceitual DBL da Silva, G Silva Exacta 18 (3), 561-582 , 2020 2020 Citations: 2
Innovation in the “Forgotten Businesses”: For Adequate Assumptions G Silva, LC Di Serio Academy of Management Proceedings 2020 (1), 11802 , 2020 2020 Citations: 1
Public policies on innovation and small businesses in a swinging economy G Silva, LCD Serio, ÉD Bezerra BAR-Brazilian Administration Review 16 , 2019 2019 Citations: 20
As falhas das políticas de inovação G Silva, LC Di Serio GV EXECUTIVO 18 (4), 42-44 , 2019 2019
QUALIDADES DE LIDERANÇA PARA A INOVAÇÃO EM ORGANIZAÇÕES DO SETOR PÚBLICO| LEADERSHIP QUALITIES FOR INNOVATION IN PUBLIC SECTOR ORGANIZATIONS FG de Oliveira Melo, G Silva Revista Brasileira de Gestão e Inovação (Brazilian Journal of Management … , 2019 2019 Citations: 13
Desafios para Inovar na Micro e Pequena Empresa JF Lima, G Silva Revista da Micro e Pequena Empresa 13 (2), 85-97 , 2019 2019 Citations: 20
ORGANIZAÇÃO INOVADORA SUSTENTÁVEL: ESTUDO DE CASO EM EMPRESA TÊXTIL AC de Jesus Santos, G Silva Latin American Journal of Business Management 10 (1) , 2019 2019
Inovação na pequena empresa: desvendando conceitos, modelos e políticas de inovação GS Lima 2018 Citations: 8
MOST CITED SCHOLAR PUBLICATIONS
Inovação aberta como uma vantagem competitiva para a micro e pequena empresa G Silva, ALR Dacorso RAI Revista de Administração e Inovação 10 (3), 251-269 , 2013 2013 Citations: 113
The sixth wave of innovation: are we ready? G Silva, LC Di Serio RAI Revista de Administração e Inovação 13 (2), 128-134 , 2016 2016 Citations: 102
Inovação de Processo: Uma Análise em empresas com práticas sustentáveis LBB Calazans, G Silva Revista de Gestão Ambiental e Sustentabilidade 5 (2), 115-129 , 2016 2016 Citations: 46
Riscos e incertezas na decisão de inovar das micro e pequenas empresas G Silva, ALR Dacorso RAM. Revista de Administração Mackenzie 15, 229-255 , 2014 2014 Citations: 44
Entrepreneurship policy in Brazil: Its focus and gaps C Borges, ÉD Bezerra, G Silva, T Andreassi, VDR Ferreira International Journal of Entrepreneurship and Small Business 34 (2), 183-203 , 2018 2018 Citations: 37
Relationships and partnerships in small companies: strengthening the business through external agents G Silva, ALR Dacorso, VB Costa, LCD Serio BAR-Brazilian Administration Review 13, 1-18 , 2016 2016 Citations: 37
Perspectivas de inovação na micro e pequena empresa G Silva, ALR Dacorso Revista Economia & Gestão 13 (33), 90-107 , 2013 2013 Citations: 37
Public policies on innovation and small businesses in a swinging economy G Silva, LCD Serio, ÉD Bezerra BAR-Brazilian Administration Review 16 , 2019 2019 Citations: 20
Desafios para Inovar na Micro e Pequena Empresa JF Lima, G Silva Revista da Micro e Pequena Empresa 13 (2), 85-97 , 2019 2019 Citations: 20
Políticas públicas de empreendedorismo no Brasil: levantamento e análise É Bezerra, G Silva, C Borges, L Tondolo Anais do VIII Encontro de Estudos em Empreendedorismo e Gestão de Pequenas … , 2014 2014 Citations: 19
Ecologia Organizacional e Teoria de Redes: uma Análise Contemporânea da Formação de APL’s G Silva, F Heber Gestão & Regionalidade 30 (88) , 2014 2014 Citations: 18
Innovation in Small Businesses: Towards an Owner-Centered Approach to Innovation G Silva, LC Di Serio RBGN-Revista Brasileira de Gestão de Negócios 23 (3) , 2021 2021 Citations: 17
Mais do que negócios abertos, mentes abertas G Silva, ALR Dacorso, LM Montenegro Iberoamerican Journal of Entrepreneurship and Small Business 5 (2), 03-23 , 2016 2016 Citations: 17
Inovação aberta em serviços e o papel do cliente no ambiente de negócios: uma análise com estudantes universitários G Silva, DEP da Silva Navus-Revista de Gestão e Tecnologia 5 (3), 74-87 , 2015 2015 Citations: 14
QUALIDADES DE LIDERANÇA PARA A INOVAÇÃO EM ORGANIZAÇÕES DO SETOR PÚBLICO| LEADERSHIP QUALITIES FOR INNOVATION IN PUBLIC SECTOR ORGANIZATIONS FG de Oliveira Melo, G Silva Revista Brasileira de Gestão e Inovação (Brazilian Journal of Management … , 2019 2019 Citations: 13
Organizações Inovadoras Sustentáveis: Competindo em Prol de Maior Competitividade AC de Jesus Santos, G Silva Revista Brasileira de Gestão e Inovação (Brazilian Journal of Management … , 2016 2016 Citations: 11
Innovation in the “forgotten businesses” G Silva, LC Di Serio Innovation & Management Review , 2021 2021 Citations: 10
Processo de inovação na micro e pequena empresa: implicações e achados em empresas sergipanas G Silva, ALR Dacorso Revista Pensamento Contemporâneo em Administração 8 (3), 55-70 , 2014 2014 Citations: 10
Inovação na pequena empresa: desvendando conceitos, modelos e políticas de inovação GS Lima 2018 Citations: 8
O papel das fontes de conhecimento externo no processo de inovação da micro e pequena empresa G Silva, ALR Dacorso Desenvolvimento em questão 14 (37), 231-261 , 2016 2016 Citations: 8
