Susana MSR Fonseca

@events.ipv.pt

Higher School of Management and Technology of Lamego
Center for Studies in Education and Innovation (CI&DEI), Polytechnic Institute of Viseu

Susana MSR Fonseca


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https://researchid.co/sfonseca

RESEARCH, TEACHING, or OTHER INTERESTS

Strategy and Management, Tourism, Leisure and Hospitality Management, Marketing
11

Scopus Publications

Scopus Publications

  • Lean Systems in a Third Sector Organization
    Susana M. S. R. Fonseca, Daniela Xavier, Francisco Tuna, Marina Guedes, Ana Guia, et al.
    Springer Proceedings in Business and Economics, 2026
  • The Formation of Assets in Family Health Units: A Case Study
    Ana Branca Carvalho, Ana Guia, Susana M. S. R. Fonseca, Casimiro Correlo, Marisa Nunes, et al.
    Lecture Notes in Networks and Systems, 2026
  • Continuous Improvement Strategies in the Management of Social Organizations: The Case of a “Santa Casa da Misericórdia1
    Susana Fonseca, Ana Guia, Carlos Lopes, Inês Rebelo, Lucinda Gouveia, et al.
    E3 Journal of Economics Business and Entrepreneurship in the Community of Portuguese Speaking Countries, 2025
    From the perspective of operating in an increasingly competitive mar-ket, where clients are becoming more demanding, Social Economy Organizations (SEOs) have had to adopt new practices and continuous improvement methods. In this article, we analyze the concept of continuous improvement, integrate var-ious quality implementation tools and the Lean philosophy into a Santa Casa da Misericórdia, allowing us to propose changes. For the analysis, we used quality tools such as the Ishikawa diagram and the 5W2H method. The aim of this research is to analyze a third-sector organization and assess how the mentioned tools and instruments are applied within it. The methodology is descriptive, based on documents provided by the organizations platform and a checklist used on-site for data collection. We found that the application of these management methods is highly beneficial for simplifying the activities carried out within these social organizations.
  • The Impact of Using Digital Marketing Tools for the Strategic Visibility of the Organization: A Study in Social Institutions in the Municipality of Vagos
    Susana M. S. R. Fonseca, Filipe A. P. Duarte, Ana Guia, Eduarda T. Martins, Ana Branca Carvalho
    Lecture Notes in Networks and Systems, 2025
  • HERITAGE PROTECTION IN LOW-DENSITY AREAS: CIM DOURO
    Millenium Journal of Education Technologies and Health, 2025
  • Strategic Management of Cultural Projects—CIM DOURO Training
    Ana Branca Carvalho, Susana M. S. R. Fonseca, Ana Guia, Miguel Mota, Milene Carvalho
    Smart Innovation Systems and Technologies, 2024
  • Motivations of Youth Tourism: The Case of University Students in the Porto and North Region
    Susana M. S. R. Fonseca, Ana Branca Carvalho, Ana Guia, Filipe A. P. Duarte, Ventura Enrique Mota Flores
    Smart Innovation Systems and Technologies, 2024
  • Social Marketing Importance for the Sustainability of Third Sector Organizations
    Susana M. S. R. Fonseca, Filipe A. P. Duarte, Ana Branca Carvalho, Ana Guia, Maria José Madeira, et al.
    Lecture Notes in Networks and Systems, 2024
  • Innovation activities and R&D investments as determinants of ongoing or abandoned activities
    Filipe A.P. Duarte, Maria José Madeira, Susana Maria Fonseca, Dulcineia Catarina Moura, Ana Teresa Bernardo Guia
    International Journal of Innovation Science, 2023
    Purpose The purpose of this paper is to explore the effects of R&D investment as a determinant of ongoing or abandoned innovation activities. The literature review focuses especially small and medium-sized enterprises (SMEs) that deploy R&D investment as a way of developing innovation processes. Design/methodology/approach This study’s design used a sample of 4,229 Portuguese SMEs to analyse the effects R&D investment has on the innovation activities; the results obtained demonstrate the great importance of firms investing in R&D internal activities for the development of their innovation process. Findings The most important findings highlight the types of activities that emerge as relevant to innovation processes susceptible for development to avoid abandoning and maintaining ongoing innovation activities. Among them, the authors would highlight the design of products or services, the introduction of innovations to the market and the acquisition of machinery, equipment and specific software, among others. Originality/value In addition, other types of activities emerge as relevant to innovation processes susceptible for development to avoid abandoning and maintaining ongoing innovation activities. This research adds value to the current literature mainly showing several determinants related to R&D, which could be used by SMEs to improve and develop their activities of innovation.
  • Education Crisis—Digital Solutions After Covid-19
    Ana Branca da Silva Soeiro de Carvalho, Nídia Menezes, Susana Fonseca, Miguel Mota
    Smart Innovation Systems and Technologies, 2023
  • Lean Thinking and Tourism Management—An Airbnb Case Study in Douro
    Ana Branca Carvalho, Milena Carvalho, Miguel Mota, Susana Fonseca, Susana Martins
    Smart Innovation Systems and Technologies, 2023