Managing digital banking preferences: Trust as moderator of financial literacy, digital literacy, and service quality Ina Uswatun Nihaya, Achmad Kautsar, Nadia Asandimitra Haryono, Nunik Dwi Kusumawati, Z. N. Sefrimel Angriani, et al. Multidisciplinary Science Journal, 2026 The digital transformation of Indonesia’s banking sector presents an important area of study, especially regarding factors influencing user preferences for digital banking. This research examines the effects of financial literacy, digital literacy, and service quality on preferences for using digital banks, with trust operationalized as a single-dimensional construct, examined as a moderating variable. Using an explanatory research approach, the study focuses on East Java the province with the highest digital transaction growth in Indonesia. Purposive sampling was applied to select respondents from Surabaya, Malang, Sidoarjo, Jember, and Lamongan, which represent regions with high levels of digital banking adoption. A total of 400 respondents were determined using the Slovin formula, and the data were analyzed using SmartPLS 3.0 to examine the relationships among variables and the moderating effect of trust. The results indicate that trust, service quality, digital literacy, and financial literacy have significant positive effects on preferences for using digital banking services. Among these, digital literacy has the most dominant effect, showing that understanding technology and digital security strongly shapes user preferences. Trust significantly moderates the model by strengthening the impact of digital literacy on preferences while weakening the link between financial literacy and preferences, and showing no moderating effect on service quality. These results highlighting that trust and literacy are essential in promoting secure, confident, and sustainable digital banking adoption in Indonesia. These findings extend the TAM and UTAUT frameworks by showing that trust not only supports technology acceptance but also moderates the role of cognitive evaluation, leading to habitual digital banking usage.
Benevolent political will in career growth prospects? The mediating role of personal initiative paradox and the moderating role of islamic human capital Anang Kistyanto, Muhammad Fajar Wahyudi Rahman, Budiono, Tegar Yudha Pratama, Bima Yatna Anugerah Ramadhani Multidisciplinary Science Journal, 2025 Islamic banking in Indonesia, particularly in the state-owned enterprise sector, faces the challenge of creating a healthy, ethical, and Islamic-based work environment to support employee career development. In this context, benevolent political will plays a crucial role as a political force based on moral values and virtue, which can influence employee career growth prospects. This study aims to examine the influence of benevolent political will on career growth prospects and the mediating role of personal initiative paradox and moderation of Islamic human capital on employees in the state-owned Islamic banking sector in Indonesia. This study uses a quantitative approach using partial least squares structural equation modeling (PLS-SEM) with the SmartPLS 4 application. The sample of this study was 250 respondents from state-owned Islamic banking employees in Indonesia. The research findings indicate that benevolent political will has a positive effect on career growth prospects, personal initiative paradox mediates the relationship between benevolent political will and career growth prospects, and Islamic human capital strengthens the relationship between benevolent political will and career growth prospects on employees in the state-owned Islamic banking sector in Indonesia. This research contributes to the human resource management literature and supports the career development of employees in the Islamic banking sector in Indonesia. Specifically, this is the first study in the context of career growth of employees in the state-owned Islamic banking sector in Indonesia that examines benevolent political will, career growth prospects, the personal initiative paradox, and Islamic human capital. This study is also the first to integrate self-determination theory, signaling theory, and social cognitive theory, revealing personal initiative as a mechanism that can link benevolent political will with career growth prospects, which is strengthened by the role of Islamic human capital.
DIGITAL SOCIAL CAPITAL ON CAREER SUCCESS IN DIGITAL NATIVES AND DIGITAL IMMIGRANT EMPLOYEES Journal of Theoretical and Applied Information Technology, 2025
Resilience capital roadmap during and post COVID-19: A recovery-based framework Muhammad Fajar Wahyudi Rahman, Anang Kistyanto, Ali Roziqin, Ahmad Ajib Ridlwan, Febrika Yogie Hermanto Strategies and Frameworks for Relearning in Organizations, 2024 The aims of this chapter are to systematically review the development of the literature on a roadmap framework based on resilience and the recovery of MSMEs from the crisis that emerged due to the COVID-19 pandemic. In addition, this research is used to identify research topics that must be carried out and research opportunities in the future. A systematic literature review was performed, analyzing studies related to COVID-19, MSMEs or SMEs, and resilience. The authors propose a resilience roadmap during the crisis with a recovery-based framework for reviving the MSMEs post COVID-19. The roadmap outlines six prominent resources or clusters for building resilience processes: health capital, psychological capital, human capital, social capital, technological capital, and economics capital through six applications of resilience capital and grouped into two strategies recovery-based framework. They argue that by using a resilience roadmap with a recovery-based framework that is inclusive, the MSMEs may transform into a new global economy with make policies to respond to the crisis.
Digital Transformation: Framework Development of Tourism Social Entrepreneurship (TSE) Yustina Chrismardani, Anang Kistyanto, Sanaji Sanaji, Andre Dwijanto Witjaksono Daengku, 2024 Change that cannot be avoided by organizations or companies is digital transformation or digitization. Digital transformation also cannot be separated from tourism. Tourism Social Entrepreneurship (TSE) is a tourism development strategy that is centered on society/community. The Tourism Social Entrepreneurship (TSE) framework includes natural, building, financial, political, social, cultural and human capital. Digital transformation can effectively promote the sustainability of cultural integration, tourism. which can then be added as a TSE element. Existing research focuses on the role of digital transformation in community development, but not many have examined and incorporated digital transformation as part of change management, within the TSE framework. Considering the development of digitalization in the world of tourism, this study was carried out by integrating the TSE framework with digital transformation through a change management lens. This research uses a Systematic Literature Review (SLR) with the PRISMA method. It is hoped that the research results will be a scientific contribution to change management, especially in relation to digital transformation and Tourism Social Entrepreneurship.
Does cyberloafing and person-organization fit affect employee performance? The mediating role of innovative work behavior Muhammad Fajar Wahyudi Rahman, Anang Kistyanto, Jun Surjanti Global Business and Organizational Excellence, 2022 Abstract The aim of this study is to find out whether cyberloafing and person‐organization fit has a positive effect on employee performance, and whether innovative work behavior plays a mediating role in this relationship. The study takes a quantitative approach using partial least squares structural equation modelling with data from 210 online questionnaires that were distributed to employees in the banking sector in Indonesia who had access to the internet at the workplace, and were allowed to use it for non‐work activities (i.e., cyberloafing). The study shows a positive relationship between innovative work behavior, and both cyberloafing and person‐organization fit. It also shows that innovative work behavior acts as a mediator between cyberloafing, person‐organization fit, and employee performance. The study advances the management literature by showing how cyberloafing and person‐organization fit influences employee performance through innovative work behavior, and provides new insights into the antecedents of cyberloafing. In addition, by clarifying the type of situations in which practitioners should adopt a positive or negative view towards cyberloafing, it provides guidance for those who wish to address the issue of cyberloafing and employee performance in their organization.
Cultural intelligence increase student's innovative behavior in higher education: the mediating role of interpersonal trust Anang Kistyanto, Muhammad Fajar Wahyudi Rahman, Firman Adhar Wisandiko, Emeralda Eka Putri Setyawati International Journal of Educational Management, 2022 PurposeThis paper aims to explore Indonesian students' perceptions of student exchanges or studies abroad regarding cultural intelligence's influence on innovative behavior through interpersonal trust.Design/methodology/approachThis study has used a quantitative research approach. Data analysis uses an approach structural equation modeling-partial least squares (SEM-PLS) supported by program computer software Smart-PLS 3.0. An online questionnaire was distributed to 224 respondents, but only 214 were qualified. In this study, the respondent is Indonesian students who have been completed or are currently conducting student exchanges or studying abroad in the Asia and Australia region.FindingsThis pilot study reveals that high cultural intelligence students positively affect their individuals' innovative behavior. Moreover, interpersonal trust levels would mediate the influence of cultural intelligence on individual innovative behavior students. These results indicate that most Indonesian citizen students who took part in student exchanges or studying abroad had high cultural intelligence.Originality/valueThis study focused on influence cultural intelligence on individuals' innovative behavior, which is referred to as cross-cultural interaction. Also, this study focused on Indonesian citizen students who took part in student exchanges or studying abroad. This kind of research has not been thoroughly or even not been discussed in academic research. Therefore, it was necessary to put this issue into a science education and management science.
Utilization of Teak Leaf Waste as an Environmentally Friendly Dyes N Kusumawati, Samik, S Muslim, A Kistyanto Iop Conference Series Earth and Environmental Science, 2021 Abstract As the second largest teak producer in the world, the abundance of teak leaf waste in Indonesia is inevitable. However, until now the effort to convert this material into functional products with high economic value is still very limited. In this study the potential utilization of teak leaf waste as an environmentally friendly dyeing material for the batik industry is examined. To be applied, extraction of teak leaves is carried out in a water solvent. Optimization of dyeing in cotton fibers is done by involving the use of positively charged alum mordant which can bridge the reaction between cotton fibers and antosianin in teak leaf extract which are both dominated by negative charges. The results showed the appearance of a light brown color on all cotton fibers, both fixed with iron (II) sulfate, alum and lime. However, the intensity of the color produced by each fixer varies in the range of 57.94% -84.62%. In line with this, the resulting fastness also varies on the staining scale 3 and 4. Dyeing with the highest intensity and fastness results from fixation using iron (II) sulfate. While alum and lime fixers tend to produce opposite intensities and fastness. This value shows the high potential of teak leaf waste material to be developed as a substitute for synthetic dyes with high toxicity in cotton fiber dyeing.
Food industry performance: Entrepreneurial leadership and human capital perspective International Journal of Mechanical Engineering and Technology, 2018
Operational conditions optimization on blacu fabric dyeing technology(case study: Mordanting influence on naphtol color quality and mechanical strength of blacu fiber) Research Journal of Pharmaceutical Biological and Chemical Sciences, 2016
Optimization of batik wax waste reutilization by blending method using gum rosin, paraffin, and lard on handmade batik fabric production towards zero waste management Research Journal of Pharmaceutical Biological and Chemical Sciences, 2016
RECENT SCHOLAR PUBLICATIONS
Peran Peran Mediasi Budaya Organisasi dalam Mempengaruhi Perilaku Inovatif Karyawan HRD di Era Transformasi Digital Manufaktur A Widya, A Kistyanto Seminar Nasional Manajemen 11 (1) , 2026 2026
EMPLOYEE FLOURISHING, ISLAMIC HUMAN CAPITAL, AND EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF INNOVATIVE WORK BEHAVIOUR A Octavianto, A Kistyanto, DTW Wardoyo Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) 9 (2 … , 2026 2026
Urban Food Security: Instalasi Bottle Aquaponics untuk Mewujudkan Ketahanan Pangan Berkelanjutan A Kistyanto, FY Hermanto, A Amirusholihin, MFW Rahman, RE Adinata SEMANGGI: Jurnal Pengabdian kepada Masyarakat 5 (1), 1-17 , 2026 2026
THE DYNAMICS OF ORGANIZATIONAL CAPABILITIES AND THEIR IMPLICATIONS FOR INTERNAL SERVICE QUALITY IN PUBLIC INSTITUTIONS: A STUDY OF THE REGIONAL OFFICE AND IMMIGRATION UNITS IN … MA Wibowo, A Kistyanto, DTW Wardoyo Journal of Management: Small and Medium Enterprises (SMEs) 19 (1), 773-787 , 2026 2026
Introduction to Applied Quantitative Methods in the Scientific Publication for Indonesian School Teachers in Riyadh, Saudi Arabia: Pengantar Metode Kuantitatif Terapan dalam … A Mongid, A Kistyanto, MK Anwar Jurnal KeDayMas: Kemitraan dan Pemberdayaan Masyarakat 7 (01), 1-10 , 2026 2026
COLLABORATIVE GOVERNANCE ANTARA BAPPEDA PROVINSI JAWA TIMUR DAN PT SARANA TIRTA ABADI DALAM PENGELOLAAN OUTSOURCING LISF Wardana, A Kistyanto, S Megawati SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi … , 2025 2025
PENGUATAN SUMBER DAYA MANUSIA UMKM DI SIDOARJO: PELATIHAN UNTUKMENINGKATKAN DAYA SAING DAN PRODUKTIVITAS DTW Wardoyono, A Kistyanto, J Surjanti, R Amelia, RP Jacobis Buletin Abdi Masyarakat 6 (2), 176-181 , 2025 2025
TRANSFORMASI DIGITAL DAN MANAJEMEN PERUBAHAN TERHADAP DAYA SAING UKM: PERAN MEDIASI KELINCAHAN ORGANISASI M Muhajirin, AD Witjaksono, A Kistyanto JURNAL DIMENSI 14 (3), 803-812 , 2025 2025
The Negative Impact of Workplace Cyberbullying on Employee Creativity: The Moderating Role of Resilience TY Pratama, A Kistyanto, A Dwijanto 2025
The Effect of Using Information Technology on Employee Performance Through Employee Motivation at the Surabaya City Library and Archives Service P Astuti, AD Witjaksono, A Kistyanto Image: Jurnal Riset Manajemen 13 (2), 236-243 , 2025 2025
Benevolent political will in career growth prospects? The mediating role of personal initiative paradox and the moderating role of islamic human capital A Kistyanto, MFW Rahman, Budiono, TY Pratama, BYA Ramadhani Multidisciplinary Science Journal 8 , 2025 2025
Predictors of Career Success Among Managers: A Comparative Study Between Malaysia and Indonesia N HUSSEIN, MK Omar, A Kistyanto, N Indawati Environment-Behaviour Proceedings Journal 10 (34) , 2025 2025
Merger dan Akuisisi sebagai Strategi Korporasi: Implikasi terhadap Profitabilitas, Likuiditas, Efisiensi Aset, dan Struktur Modal di Indonesia PG Hartono, D Nugrohoseno, A Kistyanto Ekonomi Digital 4 (1), 55-64 , 2025 2025 Citations: 1
Implementing Child-Friendly Tourism by a Concept of Edutourism to Enhance Village Economic Growth A Kistyanto, FY Hermanto, IU Nihaya, ZR Mufidah International Journal of Community Service Learning 9 (2), 352-361 , 2025 2025 Citations: 1
The Impact of Green Human Resource Management on Employee Performance with Pro-Environment Behavior as a Mediating Variable A Kusumawardani, AD Witjaksono, A Krisyanto Image: Jurnal Riset Manajemen 13 (1), 61-74 , 2025 2025
PENGARUH WORK FAMILY CONFLICT DAN STRES KERJA TERHADAP KINERJA KARYAWAN PADA PUSKESMAS PERAK TIMUR KOTA SURABAYA DENGAN MOTIVASI SEBAGAI VARIABEL MODERASI AD Prameswari, A Kistyanto, AD Witjaksono JURNAL ILMIAH EDUNOMIKA 9 (1) , 2025 2025 Citations: 1
PELATIHAN KEWIRAUSAHAAN DAN PENGEMASAN PRODUK UNTUK MENINGKATKAN DAYA SAING KELOMPOK UMKM KELURAHAN SAWUNGGALING SURABAYA N Asandimitra, DTW Wardoyo, SS Iriani, A Kistyanto, H Hariyati, R Amelia Jurnal Abdi Insani 12 (2), 583-596 , 2025 2025 Citations: 1
Digital Social Capital on Career Success in Digital Natives and Digital Immigrant Employees A KISTYANTO, MFW RAHMAN, B BUDIONO, N INDAWATI, ... Journal of Theoretical and Applied Information Technology 103 (2), 761-772 , 2025 2025 Citations: 2
Empowering Indonesian Migrant Workers in Brunei Darussalam: An Entrepreneurial Leadership Approach Toward Financial Independence F Nurafini, A Kistyanto, MK Anwar International Collaboration Conference on Islamic Economics 3 (01), 175-183 , 2025 2025
The Role of Extrinsic and Intrinsic Motivation in Enhancing Employee Performance under Entrepreneurial Leadership of Public Worker I Zaky, AD Witjaksono, A Kistyanto Image: Jurnal Riset Manajemen 13 (2), 146-157 , 2025 2025
MOST CITED SCHOLAR PUBLICATIONS
The influence of transformational leadership and organizational culture on employee performance JA Rojak, S Sanaji, AD Witjaksono, A Kistyanto EDUKASIA Jurnal Pendidikan dan Pembelajaran 5 (1), 977-990 , 2024 2024 Citations: 122
Cultural intelligence increase student's innovative behavior in higher education: the mediating role of interpersonal trust A Kistyanto, MFW Rahman, FA Wisandiko, EEP Setyawati International Journal of Educational Management 36 (4), 419-440 , 2022 2022 Citations: 113
Does cyberloafing and person‐organization fit affect employee performance? The mediating role of innovative work behavior MFW Rahman, A Kistyanto, J Surjanti Global Business and Organizational Excellence 41 (5), 44-64 , 2022 2022 Citations: 87
FLEXIBLE WORK ARRANGEMENTS IN COVID-19 PANDEMIC ERA, INFLUENCE EMPLOYEE PERFORMANCE: THE MEDIATING ROLE OF INNOVATIVE WORK BEHAVIOR MFW Rahman, A Kistyanto, J Surjanti International Journal of Management, Innovation & Entrepreneurial Research 6 … , 2020 2020 Citations: 82
The effect of perceived organizational support on organizational citizenship behavior and organizational commitment in public health center during COVID-19 pandemic A Firmansyah, IWR Junaedi, A Kistyanto, M Azzuhri Frontiers in Psychology 13, 938815 , 2022 2022 Citations: 66
Empowering leadership and employee creativity: the mediating role of psychological empowerment A Nuzul, AD Witjaksono, A Kistyanto SEISENSE Journal of Management 3 (6), 14-25 , 2020 2020 Citations: 31
Pengaruh entrepreneurial leadership dan work life balance terhadap kinerja melalui inovasi saat work from home F Fatoni, N Indawati, E Budiono, A Kistyanto, AD Witjaksono Indonesian Journal of Economics, Entrepreneurship and Innovation 1 (3), 142-153 , 2021 2021 Citations: 28
Pengaruh entrepreneurial leadership terhadap kinerja umkm kota surabaya melalui inovasi YY Anggriani, A Kistyanto EKUITAS (Jurnal Ekonomi Dan Keuangan) 5 (3), 407–427-407–427 , 2021 2021 Citations: 27
Pengaruh kepribadian proaktif terhadap kesuksesan karir melalui adaptabilitas karir MD Mahardika, A Kistyanto FORUM EKONOMI: Jurnal Ekonomi, Manajemen Dan Akuntansi 22 (2), 185-195 , 2020 2020 Citations: 26
Pengaruh Kepemimpinan Transformasional Terhadap Kinerja Karyawan Melalui Etika Kerja Islam: Pada KUD Tani Bahagia Kecamatan Gondang Kabupaten Mojokerto Y Yulisharsasi, J Surjanti, A Kistyanto Asas Wa Tandhim: Jurnal Hukum, Pendidikan Dan Sosial Keagamaan 1 (2), 137-154 , 2022 2022 Citations: 25
The role of transformational leadership and knowledge management and learning organization on vocational schools performance during digital era A Firmansyah, MH Chen, IWR Junaedi, M Arwani, A Kistyanto Frontiers in Psychology 13, 895341 , 2022 2022 Citations: 24
Hubungan antara iklim psikologis terhadap kinerja karyawan melalui kepuasan kerja MFW Rahman, A Kistyanto Dinamika Ekonomi: Jurnal Ekonomi dan Bisnis 12 (2), 410-429 , 2019 2019 Citations: 23
Peningkatan pangsa pasar UMKM batik melalui optimalisasi pemasaran digital berbasis web U Hartono, A Kistyanto, F Fatoni, Y Isbanah, IDC Arifah Jurnal Abdi Insani 9 (2), 381-389 , 2022 2022 Citations: 19
The effects of self-efficacy, Islamic human capital, and financial literacy on SME performance in Lamongan East Java, Indonesia A Kistyanto, RZ Rasi, J Surjanti, TS Aji Amwaluna: Jurnal Ekonomi dan Keuangan Syariah 4 (2), 193-210 , 2020 2020 Citations: 19
Pengaruh Persepsi Keadilan Distributif pada Penilaian Kinerja terhadap Kinerja Karyawan yang Dimediasi oleh Kepuasan Penilaian Kinerja di PT. Dok dan Perkapalan Surabaya FA Fauziah, A Kistyanto Jurnal Ekonomi Bisnis Dan Kewirausahaan 5 (1), 1-23 , 2016 2016 Citations: 17
Spiritual leadership, religiosity, and change management effectiveness: a study in educational organisations J Jahroni, S Sanaji, AD Witjaksono, A Kistyanto EDUKASIA Jurnal Pendidikan dan Pembelajaran 5 (1), 1069-1082 , 2024 2024 Citations: 16
The effect of job stress and cyberloafing on organizational commitment on Soe bank employees in the city of Surabaya S Fahad, A Kistyanto Ilomata International Journal of Management 2 (3), 133-141 , 2021 2021 Citations: 16
Pengaruh klik sosial dan koneksi terhadap kesuksesan karir hirarkhi A Kistyanto Jurnal manajemen dan kewirausahaan 10 (1), 84-92 , 2008 2008 Citations: 15
Food industry performance: Entrepreneurial leadership and human capital perspective A Kistyanto, NI Budiono, H Fazlurrahman, A Kautsar, Z Rahman International Journal of Mechanical Engineering and Technology 9 (6), 1199-1208 , 2018 2018 Citations: 13
Pengaruh modal psikologis terhadap kinerja melalui burnout di PT PLN (Persero) UID Jawa Timur CA Putri, A Kistyanto Jurnal Ekonomi Modernisasi 15 (2), 117-127 , 2019 2019 Citations: 11
