Prof Vani Ramesh

@bangaloreuniversity.ac.in

Head Research and Innovation Centre



              

https://researchid.co/sarada

EDUCATION

D. Litt (HE). PhD (Mgt/Fin.). FHEA . Life Member TIES. M.Com. MBA . M.Phil. B.Com. Cert Prof. IICA. PG Cert in HE UK.

RESEARCH INTERESTS

SOCIAL SCIENCES
IN SPECIFIC WITH HIGHER EDUCATION

13

Scopus Publications

Scopus Publications

  • Factor’s persuading ‘online shopping’ behaviour in mauritius: Towards structural equation modelling
    Vani Ramesh, Vishal Chndre Jaunky, and Christopher Lafleur
    Springer Singapore

  • ‘customer satisfaction’, loyalty and ‘adoption’ of e-banking technology in mauritius
    Vani Ramesh, Vishal Chndre Jaunky, Randhir Roopchund, and Heemlesh Sigh Oodit
    Springer Singapore
    Small Island, Mauritius is adopting drastic changes with reference to technology. The prime focus of extant study is exploratory in nature and trying to examine the relationship between the factors that are inspiring Mauritian consumers and customers to go with technology and technological advances that are user friendly. E-banking services are one among them. Also, try to test which of the dimensions has the strongest potential in influencing ‘e-customer’. This study focuses mainly on perception of the customer, e-banking adoption motif, ‘e-banking satisfaction’ and ‘quality’ of ‘e-banking services’ in Mauritius. Primary data is collected with the help of drop-off survey and were statistically analysed with the help of Structural Equation Modelling (SEM) and ordered probit and logit regressions. The empirical evidences of this study reveals, reliability, responsiveness, secured transaction, comfort, efficiency, dependence and ease-of-use has a striking impact on the ‘customer satisfaction’ and e-loyalty. With these findings, for Mauritian content, ‘electronic banking’ would be indispensable ‘banking service’ that can be, provided, well executed to improve ‘e-customer satisfaction’ and ‘e-customer loyalty’ to sustain goodwill of the e-banking customers. Relative importance and service quality of e-banking technology at Mauritius would support the banking industry to motivate the customers.

  • The Importance of Understanding the Anti-Corruption Legislation to Promote Corruption Reporting: Lessons from Mauritius
    Vishal Chandr Jaunky, Jamiil Jeetoo, Caitanyadass Bajah, and Vani Ramesh
    Informa UK Limited
    ABSTRACT Anti-corruption campaigns usually focus on educating the population. However, little is known about the impact of knowledge, especially understanding of the anti-corruption legislation and the function of Independent Commission Against Corruption (ICAC) body in practice. This study sheds light on the factors influencing the likelihood of reporting a case of corruption in Mauritius. Cross-sectional data are compiled from a household survey with a sample size of 380 observations. To perform the investigation, an ordered probit model is employed. Knowledge about the Prevention of Corruption Act (PoCA) is found to be a crucial variable in determining the functional form of the empirical model. In general, media consumption and knowledge about the PoCA increases the probability of reporting an act of corruption, while Interest in politics decreases the likelihood of reporting a case of corruption to the ICAC. In addition, age, educational attainment, income level, family size and civil status are found to be important predictors of corruption reporting.





  • ‘Customer Satisfaction’, Loyalty and ‘Adoption’ of E-Banking Technology in Mauritius
    Vani Ramesh, Vishal Chandr Jaunky, Randhir Roopchund, and Heemlesh Sigh Oodit
    Springer Singapore

  • Factor’s Persuading ‘Online Shopping’ Behaviour in Mauritius: Towards Structural Equation Modelling
    Vani Ramesh, Vishal C. Jaunky, and Christopher Lafleur
    Springer Singapore
    Recent years, the idea of shopping online has become a necessity than a luxury. The singularities of online shopping are budding considerably. The players of this inclination show that there is still a huge possible demand for these shopping trends. There are many contributing factors that are influencing these behaviours. This study intends to scrutinize the contributing factors that are persuading the customers and consumers to opt for online shopping in Mauritius. The sample size is from the respondents having exposure to online shopping or e-stores. The primary data collected through survey with the help of well-designed questionnaire (5-point Likert scale), with SERVQUAL, CDMM and OSAM models. The data is analysed to test the hypothesis and model fit using AMOS. From the findings and conclusion of this study, it is understood that there is a significant influence of personality traits (SERVQUAL), Internet knowledge, purchase intention and experience, followed by post-purchase satisfaction (OSAM, CDMM). The contribution of this study for corporate academics and existing literature is very stimulating for further research, being first and pioneer in Mauritius.

  • Digitization and audit profession


  • Work life integration of migrant faculty at higher educational institutions, bangalore


  • Use of social media for improving student engagement at université des mascareignes (UDM)
    Randhir Roopchund, Vani Ramesh, and Vishal Jaunky
    Springer Singapore
    The research responds to the global trend of using technology in higher education for improving student engagement and student satisfaction. The research ontology adopted is that students may benefit from a more interactive approach of learning in classes. The methodology used is the use of a pre-designed questionnaire to test the readiness of students and faculty members for the use of social media. Three components were extracted based on EFA which are namely social media as a facilitator, improving learning proficiency and trust in data security. The research outlines the benefits, risks and challenges for adopting SNSs for improving customer satisfaction and loyalty. It is important to note that social media tools are part of the Web 2.0 interactive and intelligent system of communication being used in different fields.

  • Impact of disruptive technology on juvenile disruptive behavior in classroom
    Vani Ramesh
    Springer Singapore
    Bestowing to Christensen [1] (https://www.revolvy.com/main/index.php?s=Clayton+M.+Christensen&item_type), Disruptive Technology (DT) as an evolving technology which relocates the existing technology. Mobile computing, smart phones, cloud computing, social networking are some of the disruptive technologies that displaces conventional technologies. In near future the technology might transform the life style and there are 12 Disruptive Technologies (DT’s) that are identified [2] (https://www.mckinsey.com/mgi/overview). Disruptive behaviour among juvenile in India, particularly in Bangalore (Karnataka) has become a great encounter for both parents and teachers. This study, first and foremost in this field of DT and intends to explore critically the influence of disruptive technology and disruptive behaviour among the school children. With the help of independent variables, such as demographic. Sociocultural, economic, political, environmental, infrastructural, and in addition the disruptive technological factors that are influencing the disruptive behaviour among school children are tested. The big five dimensions of personality, often referred to as “Big 5” personality traits J.M. Digman [3] (extraversion, agreeableness, openness, conscientiousness, and neuroticism) adopted to test the personality of the child. Primary data are to be used through a rigorous drop-off survey. The confirmatory factor analysis (CFA) approach is exploited to generate the results with the help of software IBM SPSS AMOS (Analysis of Moment Structures). Structural Equation Modelling (SEM) has been deployed to evaluate the original and modification indices of the model, which further establishes the improvement in SEM’s effectiveness. The model establishes the significant impact of Disruptive Technology on class room behaviour. The targeted sample is 2000, includes high school children from 8th to 10th standard (both private and public), family members and teachers, and the response was 1679. Recommendation and policy implications are henceforth provided.