Operations, Quality, Logistics and Supply Chain Management, Project Management
42
Scopus Publications
1397
Scholar Citations
17
Scholar h-index
28
Scholar i10-index
Scopus Publications
Unveiling the dynamic nexus between corporate social responsibility, innovations and financial performances in 21st-century Indian start-ups Rashi Malpani, Manish Mohan Baral, Rashmi Ranjan Panigrahi, Venkataiah Chittipaka International Journal of Organizational Analysis, 2025 Purpose With the rapid rise in the number of start-ups, corporate social responsibility (CSR) can principally contribute to the nation’s socioeconomic development, making it more critical. This study aims to explore the effect of sustainability practices on a firm’s performance with competitive advantage (CA) and innovation (INN) as the mediating variable. Design/methodology/approach An exhaustive literature review was done to identify the constructs relationship for this study, and a questionnaire was used to gather the data from the start-up owners. In total, 400 samples were received, and partial least squares structural equation modeling was used for testing and validating the proposed hypotheses. Findings CSR and financial performance (FP) have a significant relationship. According to this study’s findings, innovation and CA substantially mediate the relationship between a firm’s FP and CSR. This study will highlight how CSR practices stimulate organizational creativity, problem-solving and strategic thinking. It will also demonstrate how CSR can foster a culture of innovation that generates long-term value and positively impacts FP. Practical implications It will aid in improving the knowledge of start-up owners that CSR is more than just pure altruism or philanthropy; instead, it must be promoted strategically as an investment that boosts productivity and creativity while also bringing overall financial benefits to the company. It will ultimately enhance the start-ups’ ability to improve the economy and society. Furthermore, this study holds the potential to inform policy discussions and recommendations for fostering responsible business practices in the Indian start-up ecosystem. Policymakers can benefit from insights into how regulations and incentives can be designed to encourage start-ups to adopt CSR practices that not only fulfill legal obligations but also contribute to their CA and FP. Originality/value This study provides empirical validity to establish linkages between sustainability measures on the FP concerning start-ups that were not considered in the prior studies. Identifying the current conceptual framework and CA and Innovation as the two major factors influencing CSR in Indian enterprises is a novel contribution. This study aims to fill the research gap. By unravelling the intricate dynamics between CSR, FP and CA, the research contributes to the understanding of how start-ups can navigate the complex interplay of social responsibility and business success in the Indian context.
Validating the relationship of information technology in the service supply chain: a developing country perspective Manish Mohan Baral, Rita Roy, Subhodeep Mukherjee, Venkataiah Chittipaka International Journal of Services and Operations Management, 2025 Information technology (IT) in the service supply chain (SSC) plays an important role in achieving competitive advantages. IT helps service firms to grow their business more and more. The objective of this study is to create and validate the relationship of IT with its process capabilities and SSC. A relationship with IT management and demand management (DM), customer relationship management (CRM), supplier relationship management (SRM), service performance management, capacity and resource management, order process management (OPM) process, and service SC. Thirteen hypotheses were proposed for the study, out of which ten were accepted. The data are collected using the questionnaire method from the leading service firms in the country.
Examining the traceability in agriculture supply chain using blockchain technology Subhodeep Mukherjee, Manish Mohan Baral, Ramji Nagariya, Venkataiah Chittipaka International Journal of Business Innovation and Research, 2025 Blockchain technology is changing the supply chain face by removing the trust-related issues among the vendors and customers. The agriculture supply chain consists of products from the farms to the customers. In this process, traceability plays a vital role in tracking and tracing the products in the entire supply chain. This research aims to identify traceability factors for adopting blockchain using stakeholders' theory. Five factors 'privacy', 'decentralised database', 'reduced transaction costs', 'secured database', 'shared database' are identified from the extensive literature review and the influence of these factors is measured on the blockchain adoption and traceability in agriculture supply chain. The results of the study show a positive influence of these five factors on the blockchain adoption and traceability in agriculture supply chain. The study will motivate the managers of agriculture supply chain for the blockchain adoption for enhancing the traceability.
A review of the impact of generative AI in education using context, intervention, mechanism and outcome logic Subhodeep Mukherjee, Manish Mohan Baral, Chittipaka Venkataiah, Walton Wider, Muhammad Ashraf Fauzi Vine Journal of Information and Knowledge Management Systems, 2025 Purpose Generative artificial intelligence (GenAI) or large language models like ChatGPT (Chat Generative Pre-Trained Transformer) is revolutionising the online world with far-reaching implications for education. The purpose of this study is to determine existing trends in research with respect to GenAI in education and to describe future directions of research for its uptake and integration. Design/methodology/approach This study provides a detailed analysis of the major trends in literature, as well as the applications, benefits and challenges of adopting this technology in the education sector. PRISMA guidelines have been used to study past literature. This study used the theory, context, characteristics and methodology framework to determine the gaps and suggest areas for future studies. This study also used context, intervention, mechanism and outcome logic, which facilitates the development of prescriptive knowledge regarding the appropriate interventions to improve the quality of education. Findings The findings suggest that a crucial strategy is needed for effectively addressing practitioners’ concerns about providing timely and high-quality education. Research limitations/implications This study provides managerial implications for improving the GenAI adoption and implementation process efficiency, which can bring positive changes in the learning process in the education system. Originality/value This study provides a detailed analysis of GenAI and its impact on education.
Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions Subhodeep Mukherjee, Manish Mohan Baral, Rajesh Kumar Singh, Venkataiah Chittipaka, Sachin S. Kamble International Journal of Productivity and Performance Management, 2024 PurposeWith the change in climate and increased pollution, there has been a need to reduce environmental carbon emissions. This research aims to develop a framework for reducing environmental carbon footprints to improve business performance.Design/methodology/approachThis study uses Scientific Procedures and Rationales for the Systematic Literature Reviews (SPAR-4-SLR) approach. Articles are searched in the Scopus database using various keywords and their combinations. It resulted in 651 articles initially. After applying different screening criteria, 61 articles were considered for the final study.FindingsThis study provided four themes and sub-themes within each category. This research also used theories, methodologies and context (TMC) framework to provide future research questions. This study used the antecedents, decisions and outcomes (ADO) framework for synthesising the findings. The ADO framework will help to achieve carbon neutrality and improve firms' supply chain (SC) performance.Research limitations/implicationsThis study provides theoretical implications by highlighting the various theories that can be used in future research. This study also states the practical implications for the achievement of carbon neutrality by the firms.Originality/valueThis study contributes to the literature linking carbon neutrality with business performance.
Artificial intelligence-based supply chain resilience for improving firm performance in emerging markets Subhodeep Mukherjee, Manish Mohan Baral, Ramji Nagariya, Venkataiah Chittipaka, Surya Kant Pal Journal of Global Operations and Strategic Sourcing, 2024 Purpose This paper aims to investigate the firm performance of micro, small and medium enterprises (MSMEs) by using artificial intelligence-based supply chain resilience strategies. A theoretical framework shows the relationship between artificial intelligence, supply chain resilience strategy and firm performance. Design/methodology/approach A questionnaire is developed to survey the MSMEs of India. A sample size of 307 is considered for the survey. The employees working in MSMEs are targeted responses. The conceptual model developed is tested empirically. Findings The study found that eight hypotheses were accepted and two were rejected. There are five mediating variables in the current study. Artificial intelligence, the independent variable, positively affects all five mediators. Then, according to the survey and analysis of the final 307 responses from MSMEs, the mediating variables significantly impact the dependent variable, firm performance. Research limitations/implications This study is limited to emerging markets only. Also this study used only cross sectional data collection methods. Practical implications This study is essential for supply chain managers and top management willing to adopt the latest technology in their organisation or firmfor a better efficient supply chain process. Originality/value This study investigated artificial intelligence-based supply chain resilience for improving firm performance in emerging countries like India. This study tried to fill the research gap in artificial intelligence and supply chain resilience.
Analyzing blockchain-based supply chain resilience strategies: resource-based perspective Ramji Nagariya, Subhodeep Mukherjee, Manish Mohan Baral, Venkataiah Chittipaka International Journal of Productivity and Performance Management, 2024 PurposeThis research tries to find the blockchain-based resilience strategies that can help the supply chains of micro, small, and medium-sized enterprises (MSMEs) to recover from the disruptions and work effectively in a resource-based view perspective.Design/methodology/approachEight broad strategies and 32 sub-strategies are identified from the literature review. Delphi study was carried out, and detailed discussion with 16 experts helped in finalizing these strategies. Further, the best-worst method (BWM) prioritized these strategies.FindingsThe findings suggests that “building social capital,” improving “coordination capabilities,” “sensitivity towards market,” “flexibility in process and production,” “reduction in process and lead time,”and “having a resource efficiency and redundancy” are the top strategies on which the top management should focus to overcome the situations of disruptions and enhance performance of MSMEs.Practical implicationsThe blockchain-based strategies will enable the companies in tracing the products from the company to customers. Further, the customers will be able to identify their manufacturers, the raw materials used in manufacturing, and the life and quality of raw used materials. Altogether the textile industry will become more sensitive toward environmental practices.Originality/valueThe previous research has not identified and evaluated the blockchain-based resilience strategies, and therefore this study tries to fill this gap. This study used a smaller sample from the experts, so the results may vary if the larger data set is used and hypothesis testing can be done.
Achieving organizational performance by integrating industrial Internet of things in the SMEs: a developing country perspective Subhodeep Mukherjee, Manish Mohan Baral, Venkataiah Chittipaka, Ramji Nagariya, Bharat Singh Patel TQM Journal, 2024 PurposeThis research investigates the adoption of the industrial Internet of things (IIoT) in SMEs to achieve and increase organizational performance. With the latest technology, small and medium-sized enterprises (SMEs) can create a competitive edge in the market and better serve customers.Design/methodology/approachTwelve hypotheses are proposed for this study. This study constructed a questionnaire based on technological, organizational, environmental and human perspectives. A survey is conducted on the SMEs of India using the questionnaire.FindingsEight hypotheses were accepted, and four hypotheses were not supported. The hypotheses rejected are infrastructure, organizational readiness, internal excellence and prior experience. The findings suggested that adopting IIoT in SMEs will increase organizational performance.Research limitations/implicationsThis study will be helpful for the manager, top management and policymakers. This study identified the areas SMEs need to work on to adopt the technologies.Originality/valueIn the literature, no article considered IIoT adoption in SME firms as a human factor. Therefore, this study is unique, including human, technological, organizational and environmental factors.
A stakeholder theory approach to analysing strategies for improving pandemic vaccine supply chain performance Manish Mohan Baral, Subhodeep Mukherjee, Ramji Nagariya, Venkataiah Chittipaka International Journal of Productivity and Quality Management, 2024 This study aims to formulate strategies that impact the vaccine supply chain (VSC). This study measures the VSC performance using the proposed strategy concerning stakeholders' theory. From the literature review and experts' consent, the strategies are classified into six broad strategies as- VSC traceability, VSC visibility, VSC velocity, digitalising VSC, localising VSC, and vaccine inventory. A questionnaire is developed for surveying healthcare organisations and hospitals. All six proposed hypotheses got accepted. The developed model satisfies all the model fit parameters. Strategies like VSC traceability, VSC visibility, VSC velocity, digitalising VSC, localising VSC, and vaccine inventory have positively impacted vaccine supply chain performance. This research will be helpful for healthcare professionals and organisations for the faster delivery of the vaccine. This research will also help policymakers in improving the performance of VSC. This study is also the first to use the stakeholder theory approach for measuring VSC performance.
Relationship concerning total quality management (Tqm) and organizational performance – an empirical analysis Journal of Advanced Research in Dynamical and Control Systems, 2019
Technology meets trust: a UTAUT-driven exploration of AI-based medical device implementation in healthcare MM Baral, R Nagariya, SC Srivastava, V Chittipaka, N Kumar International Journal of Health Care Quality Assurance, 1-19 , 2026 2026
Innovative Pathways for Empowerment of Rural Women through Sustainable and Diversified Livelihoods S Alamuri, R Aluvala, V Chittipaka Proceedings of the International Conference on Sustainable Business … , 2025 2025 Citations: 1
Unveiling the dynamic nexus between corporate social responsibility, innovations and financial performances in 21st-century Indian start-ups R Malpani, MM Baral, RR Panigrahi, V Chittipaka International Journal of Organizational Analysis 33 (5), 1114-1131 , 2025 2025 Citations: 15
The Impact of Pricing Alignment on Bullwhip Effect in Agri-Food Supply Chains: A Study of Indian Supply Chains PK Mishra, MM Baral, V Chittipaka South Asian Journal of Management 32 (2), 192-212 , 2025 2025
Examining the traceability in agriculture supply chain using blockchain technology S Mukherjee, MM Baral, R Nagariya, V Chittipaka International Journal of Business Innovation and Research 37 (3), 308-325 , 2025 2025
Modelling Challenges Faced by the Retail Sector in the COVID-19 Outbreak S Mukherjee, C Venkataiah, MM Baral, SC Srivastava Market Dynamics and Strategies in a Post-Crisis World: Navigating a World in … , 2025 2025
Validating the relationship of information technology in the service supply chain: a developing country perspective MM Baral, R Roy, S Mukherjee, V Chittipaka International Journal of Services and Operations Management 50 (3), 305-329 , 2025 2025
Achieving carbon neutrality for the improvement of the business performance: a systematic literature review and future research directions S Mukherjee, MM Baral, RK Singh, V Chittipaka, SS Kamble International Journal of Productivity and Performance Management 73 (8 … , 2024 2024 Citations: 5
Artificial intelligence-based supply chain resilience for improving firm performance in emerging markets S Mukherjee, MM Baral, R Nagariya, V Chittipaka, SK Pal Journal of Global Operations and Strategic Sourcing 17 (3), 516-540 , 2024 2024 Citations: 55
Analyzing blockchain-based supply chain resilience strategies: resource-based perspective R Nagariya, S Mukherjee, MM Baral, V Chittipaka International Journal of Productivity and Performance Management 73 (4 … , 2024 2024 Citations: 58
A stakeholder theory approach to analysing strategies for improving pandemic vaccine supply chain performance MM Baral, S Mukherjee, R Nagariya, V Chittipaka International Journal of Productivity and Quality Management 43 (2), 181-201 , 2024 2024 Citations: 1
Implementation of vendor-managed inventory in hospitals: an empirical investigation MM Baral, S Mukherjee, R Nagariya, V Chittipaka International Journal of Procurement Management 21 (2), 180-197 , 2024 2024
Analysis of critical success factors of e-commerce service supply chain R Nagariya, V Chittipaka, MM Baral, BS Patel International Journal of Services and Operations Management 47 (2), 169-197 , 2024 2024 Citations: 1
Systematic literature review and future research directions for service robots in hospitality and tourism industries S Mukherjee, MM Baral, R Nagariya, C Venkataiah, UVA Rao, KS Rao The Service Industries Journal 43 (15-16), 1083-1116 , 2023 2023 Citations: 59
Blockchain Applications in Healthcare: Innovations and Practices T Choudhury, A Khanna, P Chatterjee, JS Um, A Bhattacharya John Wiley & Sons , 2023 2023 Citations: 1
Blockchain Technology for Supply Chains operating in emerging markets: an empirical examination of technology-organization-environment (TOE) framework V Chittipaka, S Kumar, U Sivarajah, JLH Bowden, MM Baral Annals of Operations Research 327 (1), 465-492 , 2023 2023 Citations: 365
Blockchain-based circular economy for achieving environmental sustainability in the Indian electronic MSMEs S Mukherjee, R Nagariya, MM Baral, BS Patel, V Chittipaka, KS Rao, ... Management of Environmental Quality: An International Journal 34 (4), 997-1017 , 2023 2023 Citations: 58
Intentions to adopt the blockchain: investigation of the retail supply chain S Mukherjee, MM Baral, BL Lavanya, R Nagariya, B Singh Patel, ... Management Decision 61 (5), 1320-1351 , 2023 2023 Citations: 95
Investigating sustainable development for the COVID-19 vaccine supply chain: a structural equation modelling approach S Mukherjee, MM Baral, V Chittipaka, SK Pal, R Nagariya Journal of Humanitarian Logistics and Supply Chain Management 13 (2), 199-215 , 2023 2023 Citations: 32
Managing and strategising global business in crisis: resolution, resilience and reformation A Gupta, S Gupta, J Kumar Taylor & Francis , 2023 2023 Citations: 4
MOST CITED SCHOLAR PUBLICATIONS
Blockchain Technology for Supply Chains operating in emerging markets: an empirical examination of technology-organization-environment (TOE) framework V Chittipaka, S Kumar, U Sivarajah, JLH Bowden, MM Baral Annals of Operations Research 327 (1), 465-492 , 2023 2023 Citations: 365
Intentions to adopt the blockchain: investigation of the retail supply chain S Mukherjee, MM Baral, BL Lavanya, R Nagariya, B Singh Patel, ... Management Decision 61 (5), 1320-1351 , 2023 2023 Citations: 95
Analysing the adoption of intelligent agent technology in food supply chain management: an empirical evidence S Mukherjee, V Chittipaka FIIB Business Review 11 (4), 438-454 , 2022 2022 Citations: 84
Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels S Mukherjee, MM Baral, C Venkataiah, SK Pal, R Nagariya Decision 48 (4), 445-460 , 2021 2021 Citations: 79
Systematic literature review and future research directions for service robots in hospitality and tourism industries S Mukherjee, MM Baral, R Nagariya, C Venkataiah, UVA Rao, KS Rao The Service Industries Journal 43 (15-16), 1083-1116 , 2023 2023 Citations: 59
Analyzing blockchain-based supply chain resilience strategies: resource-based perspective R Nagariya, S Mukherjee, MM Baral, V Chittipaka International Journal of Productivity and Performance Management 73 (4 … , 2024 2024 Citations: 58
Blockchain-based circular economy for achieving environmental sustainability in the Indian electronic MSMEs S Mukherjee, R Nagariya, MM Baral, BS Patel, V Chittipaka, KS Rao, ... Management of Environmental Quality: An International Journal 34 (4), 997-1017 , 2023 2023 Citations: 58
Artificial intelligence-based supply chain resilience for improving firm performance in emerging markets S Mukherjee, MM Baral, R Nagariya, V Chittipaka, SK Pal Journal of Global Operations and Strategic Sourcing 17 (3), 516-540 , 2024 2024 Citations: 55
Humanoid robot in healthcare: a systematic review and future research directions S Mukherjee, MM Baral, SK Pal, V Chittipaka, R Roy, K Alam 2022 International conference on machine learning, big data, cloud and … , 2022 2022 Citations: 54
Analyzing the impact of supply chain innovation as a mediator for healthcare firms' performance SK Pal, MM Baral, S Mukherjee, C Venkataiah, B Jana Materials Today: Proceedings 56, 2880-2887 , 2022 2022 Citations: 43
Investigating sustainable development for the COVID-19 vaccine supply chain: a structural equation modelling approach S Mukherjee, MM Baral, V Chittipaka, SK Pal, R Nagariya Journal of Humanitarian Logistics and Supply Chain Management 13 (2), 199-215 , 2023 2023 Citations: 32
The challenges of blockchain technology adoption in the agro-based industries R Nagariya, S Mukherjee, MM Baral, BS Patel, C Venkataiah International Journal of Mathematical, Engineering and Management Sciences 7 … , 2022 2022 Citations: 32
Developing a Model to Highlight the Relation of Digital Trust With Privacy and Security for the Blockchain Technology MMB Subhodeep Mukherjee, Venkataiah Chittipaka Blockchain Technology and Applications for Digital Marketing, 110-125 , 2021 2021 Citations: 30
Discussing the impact of industry 4.0 in agriculture supply chain S Mukherjee, MM Baral, V Chittipaka, SC Srivastava, SK Pal Recent Advances in Smart Manufacturing and Materials: Select Proceedings of … , 2021 2021 Citations: 29
Addressing and modeling the challenges faced in the implementation of blockchain technology in the food and agriculture supply chain: a study using TOE framework S Mukherjee, V Chittipaka, MM Baral Blockchain Technologies and Applications for Digital Governance, 151-179 , 2022 2022 Citations: 24
Relationship between kaizen events and perceived quality performance in Indian automobile industry V Chittipaka, DS Sagi International Journal of Management & Business Studies 2 (1) , 2012 2012 Citations: 23
Impact of artificial intelligence in the healthcare sector S Mukherjee, V Chittipaka, MM Baral, SK Pal, S Rana Artificial Intelligence and Industry 4.0, 23-54 , 2022 2022 Citations: 19
Unveiling the dynamic nexus between corporate social responsibility, innovations and financial performances in 21st-century Indian start-ups R Malpani, MM Baral, RR Panigrahi, V Chittipaka International Journal of Organizational Analysis 33 (5), 1114-1131 , 2025 2025 Citations: 15
Integrating the challenges of cloud computing in supply chain management S Mukherjee, V Chittipaka, MM Baral, SC Srivastava International Conference on Evolution in Manufacturing, 355-363 , 2020 2020 Citations: 15
Ambient Intelligence and Internet of Things: An Overview MR Mahmood, H Kaur, M Kaur, R Raja, IA Khan Ambient Intelligence and Internet Of Things: Convergent Technologies, 1-31 , 2022 2022 Citations: 13